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Ethics in Practice
What Is Your Public Service Answer?
Now that you have completed this course in ethics, think about
those questions we posed at the
beginning of the course. Have you come to a clearer
understanding of the questions? Have you
developed an ethical approach that you can incorporate into
your own thinking and work? Let’s review
the questions. How would you answer them now?
1. Is the changing relevance and definitions of ethics a symptom
of our modern times,
when we know so much that used to be hidden from our view?
• Why is the definition of acceptable behavior different today?
• Is it really different, or do we just know more about what is
happening?
• Or is it that in today’s world we hold ourselves to a higher
standard of moral actions and expect
the same of our government and public servants?
2. Why are we harder on elected officials today when
indiscretions in these human
beings have been around as long as our country?
• Is it because we know more about our elected and appointed
officials due to freedom of the press
and overall news coverage?
• Or is it that we hear the critical voices more loudly for the
same reasons?
• Is it just that we are more disappointed when we realize
someone we idolize has clay feet?
• Do we have a higher moral standard today than existed even
50 years ago?
• Are we more savvy about the issues that can arise from
unsavory characters and therefore are
more critical when a problem comes to light?
3. Should public servants advance only their own perspectives
and the viewpoints of
their followers?
• Do we actively seek out viewpoints different from our own?
• Do we only consider those perspectives that reinforce our
views, not challenge them?
• If we expect an elected official to vote from the perspective of
their values that we share, is it right
to expect them to also consider others?
4. How should public servants deal with taxes to make sure that
they do not
unwittingly hurt a major part of the population?
• Can taxes ever be truly equitable, or is some inequality always
going to exist?
• If taxes are regressive, hurting the poor more than those who
have assets, how do we make
ethical decisions about what and whom to tax?
• Should those who have more be responsible for paying more?
5. Is it ethical to cut funding for programs that protect the most
vulnerable?
• Who is charged with protection of the most vulnerable?
• If government is responsible, can these programs ever be cut
and the decisions to do so still
remain ethical?
• What ethical decision-making process should be followed?
6. How do we manage the ethical dilemmas in our own public
service lives?
• What is our own personal moral and ethical compass that we
follow in our daily lives?
• How much do our personal values influence or direct our
professional and public actions?
• How do we need to revise or add to our personal code of
ethics to reflect our greater appreciation
of ethics in our public service lives?
As you work through each of these ethical questions, you’ve
probably noticed that even the questions we
ask reflect our moral stance and guide our ethically considered
response. Indeed the questions we ask
are as important as the answers we bring. Perhaps even more so.
What additional questions would you
bring to these public service discussions? These are the
questions that will move you from the classroom
and into the complex and challenging world of public service.
ON ACHIEVING ETHICAL BEHAVIOR IN GOVERNMENT by
Rohr, John A. Copyright 1992 by
The Public Manager. Reproduced with permission of The
Public Manager in the format electronic
usage via Copyright Clearance Center.
ETHICS IN GOVERNMENT
On Achieving Ethical
John A. Rohr Behavior in Government
Efforts to assure ethical behavior by government employees
often
impose burdens that exceed results and can be
counterproductive.
Series Editor's Introduction
The question of what should constitute admin-
istrative ethics has led to an ongoing debate by public
managers and public employees throughout this coun-
try. Do we need broad philosophical guidance or
should we have rigorous codes of conduct and regula-
tions? John Rohr argues that this kind of distinction
is false and suggests that even in the most mundane
ethics rules we can, and should, see ethical principles.
He suggests that the role of administrative ethics in
day-to-day work activity can be understood more eas-
ily in the concrete attempts to apply the "rules" than
in more abstract debates which dwell on only
principles.
The following remarks are excerpts from Rohr's
keynote address at The Conference on the Study of
Government Ethics in Park City, Utah in June 1991.
The conference was sponsored by the Section on
Public Administration Research of the American
Society for Public Administration in cooperation with
the Ethics in Public Service Network (EthNet) and In-
stitute of Public Management, Brigham Young Univer-
sity, and the Public Administration Program of the
University of Utah.
Stuart C. Gilman
W hy is it that the academic literature on ad-ministrative ethics
has paid relatively little at-
tention to questions of conflict of interest and finan-
cial disclosure? Without pulling any punches, let me
answer my own question with brutal candor. We find
such questions technical, narrow, negative, and dull.
That's why we ignore them. We are teachers. We make
our living by discussing ideas that at least hold our
students' attention and at times even raise their vision.
This is what makes our work interesting and reward-
ing. If we get bogged down in the intricacies of a
conflict-of-interest statute, we end up directing the
John A. Rohr is with the Center for Public Administra
tion and Policy at Virginia Polytechnic Institute and
State University.
-
energies of our students to the less-than-ennobling task
of figuring out how they can stay out of the slammer.
To use more high-toned language, we know that the
study of ethics deals with doing good and avoiding
evil. Being positive thinkers, we choose to emphasize
the opportunities to do good rather than the difficulties
of avoiding evil.
We have chosen well but the unfortunate result is
that we have paid too little attention to the negative
questions that are of tremendous importance in the
careers of the practitioners in our field. The solution
to this problem is not to abandon the high road of
positive, interesting, and elevating ideas, but rather to
look for such ideas in the areas of conflict of interest
and financial disclosure. I shall offer three examples
of how we might look for broad ideas within the nar-
row confines of conflict of interest and financial
disclosure. These examples concern appearances of
impropriety, post-employment restrictions, and the im-
age of the civil servant that emerges from conflict-of-
interest legislation.
Appearances of Impropriety
In October 1990, President Bush issued a new ex-
ecutive order on ethical conduct for government of-
ficers and employees. At the very outset, the president
states that the grand purpose of the minute regulations
in the executive order is nothing less than "(to) en-
sure that every citizen can have complete confidence
in the integrity of the federal government." Now there
is a grand theme that raises our vision! To ensure that
citizens have confidence in the integrity of their
government is no small matter. Nor is it anything new
to students of public administration. In the Federalist
Papers, Alexander Hamilton insisted upon the impor-
tance of sound administration as the most likely way
to win the affection of Americans for the government
that would be created by their new Constitution.
Thus such mundane matters as not using public of-
fice for private gain, paying one's taxes and other just
debts, and protecting federal property are linked to the
grand principle of ensuring popular confidence in the
institutions of government and this principle, in turn,
can be linked with the founding of the republic.
THE PUBLIC MANAGER * The New Bureaucrat * SPRING
1992 47
The Meese Case
Among the principles of ethical conduct enumerated
by President Bush, we find the familiar refrain about
avoiding even appearances of any violation of law or
of the ethical standards in the executive order. This
standard raises a host of interesting issues that are
worthy of serious attention by academics. Take, for ex-
ample, the notorious case of former Attorney General
Meese who claimed he had been "vindicated" when
Independent Counsel James McKay announced that
Meese would not be subjected to criminal prosecution
for the financial irregularities that surfaced so fre-
quently throughout his years of service in the Reagan
administration.
The focus of the (prohibited lunch)
regulation is not on the civil
servant's integrity but on the
imagination of a suspicious public.
This is an important distinction.
Judge Frank Nebeker, who was then the director of
the Office of Government Ethics, issued a long memo-
randum expressing his thinly veiled outrage at Meese's
hubris. The Nebeker memo is a splendid treatise on
the meaning and importance of avoiding appearances
of impropriety and a categorical rejection of Meese's
position that a public servant who escapes indictment
has somehow been "vindicated."
Food and Refreshment
Appearances of impropriety need not be limited to
front-page stories like those involving Edwin Meese.
In 1987, Donald Campbell, who was then the acting
director of the Office of Government Ethics issued a
memorandum on a topic as mundane as one could
imagine- "the acceptance of food and refreshments by
executive employees." With wearisome detail, Camp-
bell trudges through the prohibition against federal
employees receiving anything of monetary value from
certain prohibited sources and concludes with tedious,
though flawless, logic that meals "clearly fall within
these restrictions." But buried in these shallow legal-
isms one finds a matter of considerable interest to our
practitioner colleagues. In his conclusion, Campbell
candidly acknowledges a complaint that civil servants
often bring to his office:
We frequently hear government employees claiming that
they cannot be bought with a lunch and that to prohibit
them from accepting an occasional meal from a person
doing business with them impugns their integrity.
Campbell's remarks are right on target. This com-
plaint is one that I am sure we have all heard from our
students and from government employees who are per-
sonal friends. Campbell's response is also instructive.
The prohibition against taking lunches from those do-
ing business with the government, he explains, has
nothing to do with the integrity of the civil servant.
Its purpose is simply to "create a bar to a situation
where an employee's integrity could be questioned."
That is, the focus of the regulation is not on the civil
servant's integrity but on the imagination of a
suspicious public.
This is an important distinction but it is one that is
difficult for us to grasp and this is because, as Amer-
icans, we have such a weak notion of the state. Camp-
bell's point would have been clearer if he had said that
the purpose of the prohibition on lunches is to rein-
force the notion of civil servants as officers of the state
who participate in its grandeur and majesty. Yes, that
would have been clearer; but, at the same time it would
have been absurd in our American context. We sim-
ply do not think this way and it is probably just as well
that we do not. But because American civil servants
have trouble seeing themselves as officers who embody
what General de Gaulle would have called the gran-
deur of the state, they understandably interpret the
trivial ban on lunches as a reflection on their personal
integrity rather than as a solemn reminder to the public
of the incorruptibility of the state. Thus, buried in the
petty prohibitions against lunches and the under-
standable reactions they provoke is a more serious
issue of public administration-our impoverished no-
tion of the state.
Fairness
The state is not the only important issue hidden
behind the facade of avoiding appearances of impro-
priety. Serious questions of fundamental fairness arise
when criminal penalties are invoked to punish those
who fail to avoid giving such appearances. The pro-
hibition against lunches, of course, does not involve
criminal penalties nor do the standards proclaimed in
President Bush's executive order but some of the
criminally-sanctioned actions described in title 18 of
the U.S. Code do deal with appearance as much as
with overtly offensive behavior.
Ethics enforcement specialists frequently complain
about the impropriety and the ineffectiveness of
criminal proceedings in many conflict-of-interest situa-
tions. Expert opinion in these matters clearly favors
the flexibility of the administrative process where the
standards of proof are more relaxed and the punish-
ments are not so unrealistically severe as to deter the
likelihood of conviction. In addition to these pruden-
tial calculations, one might inquire further whether,
as a matter offairness, our legal traditions support the
practice of using the criminal law to punish ap-
pearances. If there is need for more empirical work in
the ethics field I can think of no better place to begin
than with an empirical examination of whether or to
what extent appearances of impropriety really do
undermine popular belief in the integrity of the govern-
ment. The entire case for prohibiting appearances rests
on the assumption that they do undermine such beliefs
and my intuitions tell me that this is so. But I would
like to have more than my intuitions to rely on in a
matter that is so important.
THE PUBLIC MANAGER * The New Bureaucrat * SPRING
1992 48
Post-Employment Restrictions
One of the most important aspects of the Ethics in
Government Act of 1978 was the prohibition on cer-
tain forms of post-employment activities by former
government officers and employees. These provisions
were intended to address what is commonly called the
"revolving door" problem. In a capitalist society, one
must take seriously any sort of government action that
forbids some persons from taking certain jobs that are
open to everyone else. If this were done on the basis
of race, religion, or political affiliations, serious con-
stitutional problems would arise immediately. And yet
we seem to acquiesce in the legal disabilities imposed
upon certain persons simply because they once worked
for the government. What is going on here? What sense
do we make of all this?
Self Enrichment
At times we are told that the purpose of these revolv-
ing door provisions is to prevent former government
employees from using their government experience to
enrich themselves-from "cashing-in"on their public
service, as it were. But surely this statement requires
further refinement. Consider a young woman who has
excelled in engineering as a student at West Point. She
fulfills the period of obligatory service after gradua-
tion and then enters the business world and becomes
fabulously wealthy through a series of brilliant inven-
tions in which she applies the engineering skills she
first learned at the Military Academy. Or consider an
FBI agent whose government service gives him pro-
found insights into the criminal mind. He leaves the
bureau and becomes a celebrated writer of detective
stories. Surely, neither the engineer nor the writer has
done anything wrong; but just as surely it is their
government service that enabled them to become rich
and famous.
Therefore, the problem with the revolving door must
lie elsewhere. It cannot be simply a question of pre-
venting former government employees from enriching
themselves because of their previous government ex-
perience. Unfortunately, however, many government
employees see it this way.
Integrity of Government Processes
If we examine some informal advisory letters issued
by the Office of Government Ethics, it becomes clear
that the policy behind post-employment restrictions is
not to keep former employees in genteel poverty but
rather to protect the integrity of governmental decision-
making processes. For example, in instructing an
agency that it must not permit a former employee to
represent a company that was working under a con-
tract which that employee had worked on during his
period of government service, Acting Director Camp-
bell was careful to add the following qualification:
"The statute does not, however, prohibit a former
employee from providing in-house assistance in con-
nection with matters in which the employee had per-
sonally and substantially participated while in govern-
ment. "
It's Happened Again! Twice!
In our Summer issue, we published an article
by Sam Skinner, secretary of the Department of
Transportation. He soon became chief of staff in
the White House.
In our Winter issue, we published an article by
Ed Perkins, director general of the Department of
State. He soon was nominated to be US ambas-
sador to the United Nations.
It's happened before!
Is This Eerie or What?
Clarence was not a Supreme Court
nominee until he wrote for The Bureaucrat
Colin did not chair the Joint Chiefs
he wrote for The Bureaucrat
Roberts was not Governor of Oregon
until she published in The Bureaucrat
Barber Conable never headed the World Bank
he published in The Bureaucrat
Manuel Johnson was not vice chair the Fed
before he satired for The Bureaucrat
Patricia Schroeder didn't run for President
until she appeared in The Bureaucrat
Frank Carlucci was not Secretary of Defense
before he published in The Bureaucrat
Chuck Robb was not a U. S. Senator until he
wrote for The Bureaucrat
HOWEVER
John was not in trouble before he
published in The Bureaucrat
THEREFORE
To get ahead, it couldn't hurt to publish in
The Bureaucrat
-whether you get in trouble is up to you
The Public Manager: The New
Does your library subscribe to
The
THE PUBLIC MANAGER * The New Bureaucrat * SPRING
1992 49
The point of the distinction is that the integrity of
the agency's processes must be protected against im-
proper influence by a former employee. This is where
the government's interests lie. The government has no
interest in preventing the former employee from ad-
vancing in his new job by providing expert advice to
a company doing business with the employee's former
agency.
Understandably, government
employees, both former and present,
look upon post-employment restrictions
as limitations on their individual rights.
A similar distinction was made in a reply to a former
Justice Department attorney who had prosecuted racke-
teers during his government service and now worked
for a law firm that was negotiating a contract with
Justice to litigate civil suits against the same racketeers
on behalf of the Justice Department. Acting Director
David Scott told the attorney he must not participate
in any contract negotiations between his firm and the
Justice Department but then added that it would be per-
missible for the former employee to carry out "the ac-
tual work of litigation" after his firm had received the
contract. Again, the purpose of the post-employment
restriction was not to impoverish the former employee
but to protect his former agency from any improper
influence in awarding a contract.
Understandably, government employees, both
former and present. look upon post-employment re-
strictions as limitations on their individual rights. But,
as we have seen, that is not the purpose of the restric-
tions. I do not know if they would derive any comfort
from the thought that the restrictions are imposed upon
them to protect the integrity of the government they
once served. If they would not find this very comfort-
ing, it is probably because that as good Americans they
are keenly sensitive to the claims of individual rights
and, also as good Americans, they have only a foggy
idea of the dignity of the state. As we saw a few
minutes ago, the notion of the state as a legal person,
a magnificent abstraction whose impartiality must be
maintained against personal or partisan influence, is
foreign to our way of thinking. Therefore former em-
ployees will have trouble deriving any comfort from
the thought that they are called upon to make certain
sacrifices for public-spirited purposes.
Post-employment restrictions, like appearances of
impropriety, suggest a host of empirical questions. For
example. do former and present federal employees
really resent these restrictions as I have surmised that
they do? More importantly, what evidence is there that
former employees who try to influence their colleagues
really do present a threat to the integrity of govern-
ment. I think they do. I take the revolving door pro-
blem very seriously but perhaps I have been reading
too many "Common Cause" reports.
Civil Service Image
In examining the questions of appearances of im-
propriety and post-employment restrictions, I have
suggested that civil servants resent certain aspects of
these burdens that are placed upon them. But these
are not the only burdens they bear. In other matters
related to conflict of interest, they must be careful about
what sorts of outside employment they may undertake,
what sorts of severance bonuses they can accept from
the companies they leave in order to work for the
government, and what sort of help they can give to
others who may be having problems with government
agencies. Some of them must make financial
disclosures and in many cases these disclosures are
open for public scrutiny. Their family life is invaded
to the extent that certain restrictions are placed upon
the jobs and property their spouses and minor children
may hold.
In addition to these financial burdens, they are, of
course held to the strict standards of the Hatch Act in
their political activities. Depending on the nature of
their employment, their freedom of speech can be
severely restricted in matters pertaining to national
security, trade secrets, and medical records. Again,
depending on the particular job they hold, they can
be held to certain grooming and dress standards and
can even be put in uniform. Finally, they all must take
an oath to uphold the Constitution of the United States.
To be sure, this last obligation is one that few indeed
would find burdensome, but in our country we tend
to look askance at the idea that the government can
tell me what I must say I believe even if I do believe it.
Different Standards
In one of the OGE informal opinions I mentioned
earlier, Acting Director Campbell responded to an ob-
jection he said many civil servants had made to him-
namely, that people in the business world do not have
such strict rules about accepting luncheons, gifts, and
so forth. Campbell's response was sure and swift: dif-
ferent standards apply in the private sector. This is
government employment wherein we must work to in-
still public confidence.
Campbell's response is absolutely correct. Govern-
ment service is different. I am sure many of us have
said the same thing many times to our students. Cor-
rect as this response is, however, one might ask if it
proves too much. Just how different is government ser-
vice? From the long list of burdens I have just re-
hearsed, we might conclude that government service
is very different. All these restrictions tend to make
government employees a group apart from the rest of
us and subject, like military personnel, to a special
discipline and perhaps even a special way of life.
Changes in Civil Service
If this is the case or if this is in any way becoming
the case, it signals a dramatic change in the nature of
the American civil service. Although Jacksonian spoils
began to be corrected over a century ago, the Jack-
THE PUBLIC MANAGER * The New Bureaucrat * SPRING
1992 50
sonian idea of civil servants who are close to the people
and indeed of the people themselves was left undis-
turbed. The merit exams that were established at that
time did not follow the British model that emphasized
the classical learning of the gentleman, thereby giv-
ing a distinctively Oxbridge flavor to the British civil
service whose higher reaches once excluded all but a
favored few. Unlike the French, we have never had an
elite civil service academy whose rigors constitute a
rite of passage for those who seek distinguished careers
in the civil service.
Our relaxed recruiting patterns allow lateral entries
at relatively high levels of the career civil service and
at the very highest levels for political appointees. If
our civil servants, both political and career, lack the
elegance of the British and the brilliance of the French,
that is all right with us. It seems more compatible with
our democratic and egalitarian ways.
But if the restrictions we now impose upon our civil
servants tend to remove them from the people and
make them a group apart from the rest of us, won't we
eventually have to think about them differently? In-
deed, won't they have to think about themselves dif-
ferently as a special corps separate from the rest of us
because they govern the rest of us? Can we impose
strict obligations upon them and at the same time
withhold from them the prestige that their European
counterparts enjoy? I find these questions unsettling,
not least because I support most of the restrictions that
are imposed upon our civil servants. But in supporting
these burdens we place on civil servants, I wonder how
we can do so in good conscience without conferring
a very special status upon them as well. And yet we
know that this is not our way.
Perhaps there should be an empirical study on the
self-perception of civil servants in the light of the
special burdens placed upon them and on the percep-
tion of the public at large as well. Is there any support
for going further in the direction of separating them
from the rest of us, not only in imposing burdens but
in conferring benefits as well-e.g., heightened
guarantees against RIFS, restrictions against lateral en-
tries, etc.
Conclusion
I have recently returned from a nine-month sojourn
in France where I could not help but be impressed by
the rich, normative notion of l'Etat in public affairs.
In France, high-ranking civil servants are imbued with
a profound "sense of the state" that helps to explain
much of the best and, alas, of the worst in French
public administration. The French rely much more
upon this internalized "sense of the state" to check
corruption than upon detailed rules and regulations.
It is this "sense of the state" that gives French civil
servants a certain psychological distance from the
citizenry at large and enables them to see themselves
as a group apart from the rest.
In our country, of course, we do not have this sense
of the state and, as I mentioned earlier, this is probably
just as well. Much of our effort, however, to prevent
"Make sure everything is done ethically.
Within reason, of course."
corruption may have the unintended effect of making
our civil servants a group apart from the rest of us,
despite our weak notion of the state. If they become
a group apart from the rest of us only because of bur-
dens and restrictions placed upon them-that is, with
no compensating privileges-they will become an in-
creasingly demoralized and disgruntled group. Public
service will present an attractive career only for those
who can do nothing else. If this outcome is to be avoid-
ed, then the burdens of public service must be counter-
balanced by compensating privileges-as is the case
for those in military service with their special ex-
changes, commissaries, hospitals, chapels and retire-
ment provisions.
Such a system of extraordinary benefits and burdens
involves a logic of separatism-the civil service will
become increasingly separated from society at large as
the military surely is today. The logic of such a system
would also counsel expanding civil service protections
to increasingly higher positions in government-far
beyond the modest recommendations put forward just
two years ago by the Volcker Commission. If we are
to achieve integrity in government by treating public
servants as different from the rest of us, then there is
no reason to exempt those in the most important posi-
tions from the logic of the plan. Needless to say, I do
not really believe all this is going to happen. If it did,
it might have devastating effects on American demo-
cracy as we know it today. I merely point to an unset-
tling logic of reform that we seem to have set in mo-
tion by relying upon burdens imposed on public ser-
vants as the primary means to assure ethical behavior.
As you have surely surmised by now, I am quite am-
bivalent about all this. For the most part I look
favorably upon conflict-of-interest prohibitions, finan-
cial disclosure requirements, Hatch Act restrictions,
and the other burden we place on civil servants; and
yet I am uneasy about where all this might be leading
us. And this is why it is so important that we have
solid empirical data to illuminate just what it is we are
accomplishing through these various policies of
achieving ethical behavior by imposing burdens.
To close by sounding a very uncertain trumpet, let
me recall the wise words of the ancient lawgiver Solon
who said: "Attempt no more good than the nation can
bear."
THE PUBLIC MANAGER * The New Bureaucrat * SPRING
1992 51
1ST PAPER REGARDING PERSONAL CODE OF ETHICS –
UNIT1
Introduction
It is of importance to note that codes of ethics refer to those
principles designed for the purpose of helping professionals to
conduct themselves with honesty as well as integrity. In other
words, people who are professional are required to handle
problems based on the ethical principles as well as the position
held in the profession. The professional codes are set so as to
guide the behaviors of the professional members.
In the performance of duties, as a civil servant in the public
administration office, one is expected to demonstrate
commitment as well as highest level professionalism when one
is doing their duties. It is the responsibility of professionals to
comply as well as upholding laws. More importantly, is
ensuring that they are dealing with public fairly and efficiently
based on their abilities as per (Spector, 2012).
Civil servants are also to respect the rights of those individuals
whom they are dealing with. That is privacy should be upheld at
all time. They are also supposed to conduct themselves in a way
that the public is likely to trust them as well as having
confidence in them.
As a civil servant, one has an obligation to treat their colleagues
as well as the general public with courtesy and respect. It means
that they should be under no circumstance cause embarrassment
to their member and public at large. The civil servants are also
oblique to be considerate in their dressing code as well as be
keen in their talk. More importantly, they are not supposed to
take alcohol while serving the public as it results in losing
control.
References
Howard, B. (2015). E-commerce: How to create, collaborate,
and succeed in the sharing economy.
Spector, T. (2012). The ethical architect: The dilemma of
contemporary practice. New York, NY: Princeton Architectural
Press.

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  • 1. Ethics in Practice What Is Your Public Service Answer? Now that you have completed this course in ethics, think about those questions we posed at the beginning of the course. Have you come to a clearer understanding of the questions? Have you developed an ethical approach that you can incorporate into your own thinking and work? Let’s review the questions. How would you answer them now? 1. Is the changing relevance and definitions of ethics a symptom of our modern times, when we know so much that used to be hidden from our view? • Why is the definition of acceptable behavior different today? • Is it really different, or do we just know more about what is happening? • Or is it that in today’s world we hold ourselves to a higher standard of moral actions and expect the same of our government and public servants? 2. Why are we harder on elected officials today when indiscretions in these human beings have been around as long as our country? • Is it because we know more about our elected and appointed officials due to freedom of the press and overall news coverage? • Or is it that we hear the critical voices more loudly for the
  • 2. same reasons? • Is it just that we are more disappointed when we realize someone we idolize has clay feet? • Do we have a higher moral standard today than existed even 50 years ago? • Are we more savvy about the issues that can arise from unsavory characters and therefore are more critical when a problem comes to light? 3. Should public servants advance only their own perspectives and the viewpoints of their followers? • Do we actively seek out viewpoints different from our own? • Do we only consider those perspectives that reinforce our views, not challenge them? • If we expect an elected official to vote from the perspective of their values that we share, is it right to expect them to also consider others? 4. How should public servants deal with taxes to make sure that they do not unwittingly hurt a major part of the population? • Can taxes ever be truly equitable, or is some inequality always going to exist? • If taxes are regressive, hurting the poor more than those who have assets, how do we make ethical decisions about what and whom to tax? • Should those who have more be responsible for paying more? 5. Is it ethical to cut funding for programs that protect the most vulnerable?
  • 3. • Who is charged with protection of the most vulnerable? • If government is responsible, can these programs ever be cut and the decisions to do so still remain ethical? • What ethical decision-making process should be followed? 6. How do we manage the ethical dilemmas in our own public service lives? • What is our own personal moral and ethical compass that we follow in our daily lives? • How much do our personal values influence or direct our professional and public actions? • How do we need to revise or add to our personal code of ethics to reflect our greater appreciation of ethics in our public service lives? As you work through each of these ethical questions, you’ve probably noticed that even the questions we ask reflect our moral stance and guide our ethically considered response. Indeed the questions we ask are as important as the answers we bring. Perhaps even more so. What additional questions would you bring to these public service discussions? These are the questions that will move you from the classroom and into the complex and challenging world of public service.
  • 4. ON ACHIEVING ETHICAL BEHAVIOR IN GOVERNMENT by Rohr, John A. Copyright 1992 by The Public Manager. Reproduced with permission of The Public Manager in the format electronic usage via Copyright Clearance Center. ETHICS IN GOVERNMENT On Achieving Ethical John A. Rohr Behavior in Government Efforts to assure ethical behavior by government employees often impose burdens that exceed results and can be counterproductive. Series Editor's Introduction The question of what should constitute admin- istrative ethics has led to an ongoing debate by public managers and public employees throughout this coun- try. Do we need broad philosophical guidance or should we have rigorous codes of conduct and regula-
  • 5. tions? John Rohr argues that this kind of distinction is false and suggests that even in the most mundane ethics rules we can, and should, see ethical principles. He suggests that the role of administrative ethics in day-to-day work activity can be understood more eas- ily in the concrete attempts to apply the "rules" than in more abstract debates which dwell on only principles. The following remarks are excerpts from Rohr's keynote address at The Conference on the Study of Government Ethics in Park City, Utah in June 1991. The conference was sponsored by the Section on Public Administration Research of the American Society for Public Administration in cooperation with the Ethics in Public Service Network (EthNet) and In- stitute of Public Management, Brigham Young Univer- sity, and the Public Administration Program of the University of Utah. Stuart C. Gilman W hy is it that the academic literature on ad-ministrative ethics has paid relatively little at- tention to questions of conflict of interest and finan- cial disclosure? Without pulling any punches, let me answer my own question with brutal candor. We find such questions technical, narrow, negative, and dull. That's why we ignore them. We are teachers. We make our living by discussing ideas that at least hold our students' attention and at times even raise their vision. This is what makes our work interesting and reward- ing. If we get bogged down in the intricacies of a conflict-of-interest statute, we end up directing the John A. Rohr is with the Center for Public Administra
  • 6. tion and Policy at Virginia Polytechnic Institute and State University. - energies of our students to the less-than-ennobling task of figuring out how they can stay out of the slammer. To use more high-toned language, we know that the study of ethics deals with doing good and avoiding evil. Being positive thinkers, we choose to emphasize the opportunities to do good rather than the difficulties of avoiding evil. We have chosen well but the unfortunate result is that we have paid too little attention to the negative questions that are of tremendous importance in the careers of the practitioners in our field. The solution to this problem is not to abandon the high road of positive, interesting, and elevating ideas, but rather to look for such ideas in the areas of conflict of interest and financial disclosure. I shall offer three examples of how we might look for broad ideas within the nar- row confines of conflict of interest and financial disclosure. These examples concern appearances of impropriety, post-employment restrictions, and the im- age of the civil servant that emerges from conflict-of- interest legislation. Appearances of Impropriety In October 1990, President Bush issued a new ex- ecutive order on ethical conduct for government of- ficers and employees. At the very outset, the president states that the grand purpose of the minute regulations in the executive order is nothing less than "(to) en- sure that every citizen can have complete confidence
  • 7. in the integrity of the federal government." Now there is a grand theme that raises our vision! To ensure that citizens have confidence in the integrity of their government is no small matter. Nor is it anything new to students of public administration. In the Federalist Papers, Alexander Hamilton insisted upon the impor- tance of sound administration as the most likely way to win the affection of Americans for the government that would be created by their new Constitution. Thus such mundane matters as not using public of- fice for private gain, paying one's taxes and other just debts, and protecting federal property are linked to the grand principle of ensuring popular confidence in the institutions of government and this principle, in turn, can be linked with the founding of the republic. THE PUBLIC MANAGER * The New Bureaucrat * SPRING 1992 47 The Meese Case Among the principles of ethical conduct enumerated by President Bush, we find the familiar refrain about avoiding even appearances of any violation of law or of the ethical standards in the executive order. This standard raises a host of interesting issues that are worthy of serious attention by academics. Take, for ex- ample, the notorious case of former Attorney General Meese who claimed he had been "vindicated" when Independent Counsel James McKay announced that Meese would not be subjected to criminal prosecution for the financial irregularities that surfaced so fre- quently throughout his years of service in the Reagan
  • 8. administration. The focus of the (prohibited lunch) regulation is not on the civil servant's integrity but on the imagination of a suspicious public. This is an important distinction. Judge Frank Nebeker, who was then the director of the Office of Government Ethics, issued a long memo- randum expressing his thinly veiled outrage at Meese's hubris. The Nebeker memo is a splendid treatise on the meaning and importance of avoiding appearances of impropriety and a categorical rejection of Meese's position that a public servant who escapes indictment has somehow been "vindicated." Food and Refreshment Appearances of impropriety need not be limited to front-page stories like those involving Edwin Meese. In 1987, Donald Campbell, who was then the acting director of the Office of Government Ethics issued a memorandum on a topic as mundane as one could imagine- "the acceptance of food and refreshments by executive employees." With wearisome detail, Camp- bell trudges through the prohibition against federal employees receiving anything of monetary value from certain prohibited sources and concludes with tedious, though flawless, logic that meals "clearly fall within these restrictions." But buried in these shallow legal- isms one finds a matter of considerable interest to our practitioner colleagues. In his conclusion, Campbell candidly acknowledges a complaint that civil servants often bring to his office:
  • 9. We frequently hear government employees claiming that they cannot be bought with a lunch and that to prohibit them from accepting an occasional meal from a person doing business with them impugns their integrity. Campbell's remarks are right on target. This com- plaint is one that I am sure we have all heard from our students and from government employees who are per- sonal friends. Campbell's response is also instructive. The prohibition against taking lunches from those do- ing business with the government, he explains, has nothing to do with the integrity of the civil servant. Its purpose is simply to "create a bar to a situation where an employee's integrity could be questioned." That is, the focus of the regulation is not on the civil servant's integrity but on the imagination of a suspicious public. This is an important distinction but it is one that is difficult for us to grasp and this is because, as Amer- icans, we have such a weak notion of the state. Camp- bell's point would have been clearer if he had said that the purpose of the prohibition on lunches is to rein- force the notion of civil servants as officers of the state who participate in its grandeur and majesty. Yes, that would have been clearer; but, at the same time it would have been absurd in our American context. We sim- ply do not think this way and it is probably just as well that we do not. But because American civil servants have trouble seeing themselves as officers who embody what General de Gaulle would have called the gran- deur of the state, they understandably interpret the trivial ban on lunches as a reflection on their personal integrity rather than as a solemn reminder to the public
  • 10. of the incorruptibility of the state. Thus, buried in the petty prohibitions against lunches and the under- standable reactions they provoke is a more serious issue of public administration-our impoverished no- tion of the state. Fairness The state is not the only important issue hidden behind the facade of avoiding appearances of impro- priety. Serious questions of fundamental fairness arise when criminal penalties are invoked to punish those who fail to avoid giving such appearances. The pro- hibition against lunches, of course, does not involve criminal penalties nor do the standards proclaimed in President Bush's executive order but some of the criminally-sanctioned actions described in title 18 of the U.S. Code do deal with appearance as much as with overtly offensive behavior. Ethics enforcement specialists frequently complain about the impropriety and the ineffectiveness of criminal proceedings in many conflict-of-interest situa- tions. Expert opinion in these matters clearly favors the flexibility of the administrative process where the standards of proof are more relaxed and the punish- ments are not so unrealistically severe as to deter the likelihood of conviction. In addition to these pruden- tial calculations, one might inquire further whether, as a matter offairness, our legal traditions support the practice of using the criminal law to punish ap- pearances. If there is need for more empirical work in the ethics field I can think of no better place to begin than with an empirical examination of whether or to what extent appearances of impropriety really do undermine popular belief in the integrity of the govern-
  • 11. ment. The entire case for prohibiting appearances rests on the assumption that they do undermine such beliefs and my intuitions tell me that this is so. But I would like to have more than my intuitions to rely on in a matter that is so important. THE PUBLIC MANAGER * The New Bureaucrat * SPRING 1992 48 Post-Employment Restrictions One of the most important aspects of the Ethics in Government Act of 1978 was the prohibition on cer- tain forms of post-employment activities by former government officers and employees. These provisions were intended to address what is commonly called the "revolving door" problem. In a capitalist society, one must take seriously any sort of government action that forbids some persons from taking certain jobs that are open to everyone else. If this were done on the basis of race, religion, or political affiliations, serious con- stitutional problems would arise immediately. And yet we seem to acquiesce in the legal disabilities imposed upon certain persons simply because they once worked for the government. What is going on here? What sense do we make of all this? Self Enrichment At times we are told that the purpose of these revolv- ing door provisions is to prevent former government employees from using their government experience to enrich themselves-from "cashing-in"on their public service, as it were. But surely this statement requires
  • 12. further refinement. Consider a young woman who has excelled in engineering as a student at West Point. She fulfills the period of obligatory service after gradua- tion and then enters the business world and becomes fabulously wealthy through a series of brilliant inven- tions in which she applies the engineering skills she first learned at the Military Academy. Or consider an FBI agent whose government service gives him pro- found insights into the criminal mind. He leaves the bureau and becomes a celebrated writer of detective stories. Surely, neither the engineer nor the writer has done anything wrong; but just as surely it is their government service that enabled them to become rich and famous. Therefore, the problem with the revolving door must lie elsewhere. It cannot be simply a question of pre- venting former government employees from enriching themselves because of their previous government ex- perience. Unfortunately, however, many government employees see it this way. Integrity of Government Processes If we examine some informal advisory letters issued by the Office of Government Ethics, it becomes clear that the policy behind post-employment restrictions is not to keep former employees in genteel poverty but rather to protect the integrity of governmental decision- making processes. For example, in instructing an agency that it must not permit a former employee to represent a company that was working under a con- tract which that employee had worked on during his period of government service, Acting Director Camp- bell was careful to add the following qualification: "The statute does not, however, prohibit a former
  • 13. employee from providing in-house assistance in con- nection with matters in which the employee had per- sonally and substantially participated while in govern- ment. " It's Happened Again! Twice! In our Summer issue, we published an article by Sam Skinner, secretary of the Department of Transportation. He soon became chief of staff in the White House. In our Winter issue, we published an article by Ed Perkins, director general of the Department of State. He soon was nominated to be US ambas- sador to the United Nations. It's happened before! Is This Eerie or What? Clarence was not a Supreme Court nominee until he wrote for The Bureaucrat Colin did not chair the Joint Chiefs he wrote for The Bureaucrat Roberts was not Governor of Oregon until she published in The Bureaucrat Barber Conable never headed the World Bank he published in The Bureaucrat Manuel Johnson was not vice chair the Fed before he satired for The Bureaucrat Patricia Schroeder didn't run for President
  • 14. until she appeared in The Bureaucrat Frank Carlucci was not Secretary of Defense before he published in The Bureaucrat Chuck Robb was not a U. S. Senator until he wrote for The Bureaucrat HOWEVER John was not in trouble before he published in The Bureaucrat THEREFORE To get ahead, it couldn't hurt to publish in The Bureaucrat -whether you get in trouble is up to you The Public Manager: The New Does your library subscribe to The THE PUBLIC MANAGER * The New Bureaucrat * SPRING 1992 49 The point of the distinction is that the integrity of the agency's processes must be protected against im- proper influence by a former employee. This is where the government's interests lie. The government has no interest in preventing the former employee from ad-
  • 15. vancing in his new job by providing expert advice to a company doing business with the employee's former agency. Understandably, government employees, both former and present, look upon post-employment restrictions as limitations on their individual rights. A similar distinction was made in a reply to a former Justice Department attorney who had prosecuted racke- teers during his government service and now worked for a law firm that was negotiating a contract with Justice to litigate civil suits against the same racketeers on behalf of the Justice Department. Acting Director David Scott told the attorney he must not participate in any contract negotiations between his firm and the Justice Department but then added that it would be per- missible for the former employee to carry out "the ac- tual work of litigation" after his firm had received the contract. Again, the purpose of the post-employment restriction was not to impoverish the former employee but to protect his former agency from any improper influence in awarding a contract. Understandably, government employees, both former and present. look upon post-employment re- strictions as limitations on their individual rights. But, as we have seen, that is not the purpose of the restric- tions. I do not know if they would derive any comfort from the thought that the restrictions are imposed upon them to protect the integrity of the government they once served. If they would not find this very comfort- ing, it is probably because that as good Americans they are keenly sensitive to the claims of individual rights
  • 16. and, also as good Americans, they have only a foggy idea of the dignity of the state. As we saw a few minutes ago, the notion of the state as a legal person, a magnificent abstraction whose impartiality must be maintained against personal or partisan influence, is foreign to our way of thinking. Therefore former em- ployees will have trouble deriving any comfort from the thought that they are called upon to make certain sacrifices for public-spirited purposes. Post-employment restrictions, like appearances of impropriety, suggest a host of empirical questions. For example. do former and present federal employees really resent these restrictions as I have surmised that they do? More importantly, what evidence is there that former employees who try to influence their colleagues really do present a threat to the integrity of govern- ment. I think they do. I take the revolving door pro- blem very seriously but perhaps I have been reading too many "Common Cause" reports. Civil Service Image In examining the questions of appearances of im- propriety and post-employment restrictions, I have suggested that civil servants resent certain aspects of these burdens that are placed upon them. But these are not the only burdens they bear. In other matters related to conflict of interest, they must be careful about what sorts of outside employment they may undertake, what sorts of severance bonuses they can accept from the companies they leave in order to work for the government, and what sort of help they can give to others who may be having problems with government agencies. Some of them must make financial disclosures and in many cases these disclosures are
  • 17. open for public scrutiny. Their family life is invaded to the extent that certain restrictions are placed upon the jobs and property their spouses and minor children may hold. In addition to these financial burdens, they are, of course held to the strict standards of the Hatch Act in their political activities. Depending on the nature of their employment, their freedom of speech can be severely restricted in matters pertaining to national security, trade secrets, and medical records. Again, depending on the particular job they hold, they can be held to certain grooming and dress standards and can even be put in uniform. Finally, they all must take an oath to uphold the Constitution of the United States. To be sure, this last obligation is one that few indeed would find burdensome, but in our country we tend to look askance at the idea that the government can tell me what I must say I believe even if I do believe it. Different Standards In one of the OGE informal opinions I mentioned earlier, Acting Director Campbell responded to an ob- jection he said many civil servants had made to him- namely, that people in the business world do not have such strict rules about accepting luncheons, gifts, and so forth. Campbell's response was sure and swift: dif- ferent standards apply in the private sector. This is government employment wherein we must work to in- still public confidence. Campbell's response is absolutely correct. Govern- ment service is different. I am sure many of us have said the same thing many times to our students. Cor- rect as this response is, however, one might ask if it
  • 18. proves too much. Just how different is government ser- vice? From the long list of burdens I have just re- hearsed, we might conclude that government service is very different. All these restrictions tend to make government employees a group apart from the rest of us and subject, like military personnel, to a special discipline and perhaps even a special way of life. Changes in Civil Service If this is the case or if this is in any way becoming the case, it signals a dramatic change in the nature of the American civil service. Although Jacksonian spoils began to be corrected over a century ago, the Jack- THE PUBLIC MANAGER * The New Bureaucrat * SPRING 1992 50 sonian idea of civil servants who are close to the people and indeed of the people themselves was left undis- turbed. The merit exams that were established at that time did not follow the British model that emphasized the classical learning of the gentleman, thereby giv- ing a distinctively Oxbridge flavor to the British civil service whose higher reaches once excluded all but a favored few. Unlike the French, we have never had an elite civil service academy whose rigors constitute a rite of passage for those who seek distinguished careers in the civil service. Our relaxed recruiting patterns allow lateral entries at relatively high levels of the career civil service and at the very highest levels for political appointees. If our civil servants, both political and career, lack the
  • 19. elegance of the British and the brilliance of the French, that is all right with us. It seems more compatible with our democratic and egalitarian ways. But if the restrictions we now impose upon our civil servants tend to remove them from the people and make them a group apart from the rest of us, won't we eventually have to think about them differently? In- deed, won't they have to think about themselves dif- ferently as a special corps separate from the rest of us because they govern the rest of us? Can we impose strict obligations upon them and at the same time withhold from them the prestige that their European counterparts enjoy? I find these questions unsettling, not least because I support most of the restrictions that are imposed upon our civil servants. But in supporting these burdens we place on civil servants, I wonder how we can do so in good conscience without conferring a very special status upon them as well. And yet we know that this is not our way. Perhaps there should be an empirical study on the self-perception of civil servants in the light of the special burdens placed upon them and on the percep- tion of the public at large as well. Is there any support for going further in the direction of separating them from the rest of us, not only in imposing burdens but in conferring benefits as well-e.g., heightened guarantees against RIFS, restrictions against lateral en- tries, etc. Conclusion I have recently returned from a nine-month sojourn in France where I could not help but be impressed by the rich, normative notion of l'Etat in public affairs.
  • 20. In France, high-ranking civil servants are imbued with a profound "sense of the state" that helps to explain much of the best and, alas, of the worst in French public administration. The French rely much more upon this internalized "sense of the state" to check corruption than upon detailed rules and regulations. It is this "sense of the state" that gives French civil servants a certain psychological distance from the citizenry at large and enables them to see themselves as a group apart from the rest. In our country, of course, we do not have this sense of the state and, as I mentioned earlier, this is probably just as well. Much of our effort, however, to prevent "Make sure everything is done ethically. Within reason, of course." corruption may have the unintended effect of making our civil servants a group apart from the rest of us, despite our weak notion of the state. If they become a group apart from the rest of us only because of bur- dens and restrictions placed upon them-that is, with no compensating privileges-they will become an in- creasingly demoralized and disgruntled group. Public service will present an attractive career only for those who can do nothing else. If this outcome is to be avoid- ed, then the burdens of public service must be counter- balanced by compensating privileges-as is the case for those in military service with their special ex- changes, commissaries, hospitals, chapels and retire- ment provisions. Such a system of extraordinary benefits and burdens involves a logic of separatism-the civil service will become increasingly separated from society at large as
  • 21. the military surely is today. The logic of such a system would also counsel expanding civil service protections to increasingly higher positions in government-far beyond the modest recommendations put forward just two years ago by the Volcker Commission. If we are to achieve integrity in government by treating public servants as different from the rest of us, then there is no reason to exempt those in the most important posi- tions from the logic of the plan. Needless to say, I do not really believe all this is going to happen. If it did, it might have devastating effects on American demo- cracy as we know it today. I merely point to an unset- tling logic of reform that we seem to have set in mo- tion by relying upon burdens imposed on public ser- vants as the primary means to assure ethical behavior. As you have surely surmised by now, I am quite am- bivalent about all this. For the most part I look favorably upon conflict-of-interest prohibitions, finan- cial disclosure requirements, Hatch Act restrictions, and the other burden we place on civil servants; and yet I am uneasy about where all this might be leading us. And this is why it is so important that we have solid empirical data to illuminate just what it is we are accomplishing through these various policies of achieving ethical behavior by imposing burdens. To close by sounding a very uncertain trumpet, let me recall the wise words of the ancient lawgiver Solon who said: "Attempt no more good than the nation can bear." THE PUBLIC MANAGER * The New Bureaucrat * SPRING 1992 51
  • 22. 1ST PAPER REGARDING PERSONAL CODE OF ETHICS – UNIT1 Introduction It is of importance to note that codes of ethics refer to those principles designed for the purpose of helping professionals to conduct themselves with honesty as well as integrity. In other words, people who are professional are required to handle problems based on the ethical principles as well as the position held in the profession. The professional codes are set so as to guide the behaviors of the professional members. In the performance of duties, as a civil servant in the public administration office, one is expected to demonstrate commitment as well as highest level professionalism when one is doing their duties. It is the responsibility of professionals to comply as well as upholding laws. More importantly, is ensuring that they are dealing with public fairly and efficiently based on their abilities as per (Spector, 2012). Civil servants are also to respect the rights of those individuals whom they are dealing with. That is privacy should be upheld at all time. They are also supposed to conduct themselves in a way that the public is likely to trust them as well as having confidence in them. As a civil servant, one has an obligation to treat their colleagues as well as the general public with courtesy and respect. It means that they should be under no circumstance cause embarrassment to their member and public at large. The civil servants are also oblique to be considerate in their dressing code as well as be keen in their talk. More importantly, they are not supposed to take alcohol while serving the public as it results in losing control. References Howard, B. (2015). E-commerce: How to create, collaborate, and succeed in the sharing economy.
  • 23. Spector, T. (2012). The ethical architect: The dilemma of contemporary practice. New York, NY: Princeton Architectural Press.