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Student	
  Success	
  
Does	
  Not	
  Arise	
  By	
  Chance	
  
	
  
	
  Université	
  de	
  Montréal	
  
April	
  16,	
  2015	
  
Vincent	
  	
  Tinto	
  
DisCnguished	
  University	
  Professor	
  Emeritus	
  
Syracuse	
  University	
  
	
  
	
  
vCnto@syr.edu	
  
2
Lesson Learned:
Improvement in rates of student success does
not arise by chance. It requires an intentional,
structured, and coordinated course of action
that brings together the actions of many
people, programs, and offices across campus.
2
3 3
Intentional Action:
✓ Establish goal of action
✓ Establish acceptable measure of goal
✓ Establish methods of measuring goal
✓  Identify actions to achieve goal
✓  Allocate resources to action
✓  Data driven decision making
-  Evaluation and improvement of action
4 4
✓ Clear organizational structure with defined
lines of responsibility
✓ Office, committee, or person to guide,
coordinate, and/or oversee action
✓ Linkage to other offices, programs, and
persons
Structured Action:
5 5
✓ Actions share common goal
✓ Actions complement and/or support one
another (e.g. cohesive action)
Coordinated Action:
6 6
Improvement takes time and effort.
It is one thing to begin an action, it is
another to sustain that action and scale it
up over time.
Lesson Learned:
7
8
9
10
11
12
13
Sustaining & Scaling Up Action
➜  Evidence of outcome (quantitative & qualitative)
➜  Developing institutional commitment to
invest additional resources
➜  Expanding circle of adoption
- Planning for one’s replacement
- Convincing “others”
➜  Ongoing evaluation and adjustment
14 14
No support is more important than that
which facilitates students success in the
classrooms of the university, especially
during the critical first year of university
study.
Lesson Learned:
15
Supporting Student Success
➜  Expectations
–  Clear, consistent, accurate information
16
Supporting Student Success
➜  Expectations
–  Clear, consistent, accurate information
–  High expectations
17
Supporting Student Success
➜  Academic support
➜  Social support
18
Providing Academic Support
•  Summer Bridge programs
•  Student Success Centre
-  Student success courses
•  Contextualized academic support
-  Supplemental instruction (University of Missouri-Kansas City)
-  Linked courses (e.g. University of Washington)
-  Adaptive learning (e.g. Gates Foundation)
19
Supplemental Instruction (SI)
A B C D
Instructor
Tutor A Tutor B Tutor C Tutor D
Freshman English
Supplemental
Study Groups
2020
21
Linked Courses
ESL Language
Accounting
22
“The relationship between accounting and ESL
is helping a lot because the accounting professor
is teaching us to answer questions in complete
sentences, to write better. And we are more
motivated to learn vocabulary because it is
accounting vocabulary, something we want to
learn about anyway. I am learning accounting
better by learning the accounting language
better.”
23
First-Year Learning Community
Mathematics
Student Success CourseEconomics
24
Providing Social Support
• Counselors/Advisors
• Mentors (e.g. University of Michigan, University of New Mexico)
• Cohort programs
• First-year learning communities (e.g. Colorado State)
• Student clubs/organizations
2525
26
“In the cluster we knew each other, we were
friends, we discussed everything from all the
classes. We knew things very, very well because
we discussed it all so much. We had discussions
about everything… it was like a raft running the
rapids of my life.”
Learning Communities and Social Support
27
Supporting Student Success
➜  Assessment and Feedback
-  Entry assessment and placement
-  Early warning
•  Predictive Analytics (e.g. Purdue University, Univ. of Kansas)
-  Classroom assessment
•  “One-minute” paper (Angelo & Cross, 1993)
•  Automated response systems (e.g. Mazur, Harvard Univ.)
28
Supporting Student Success
➜  Engagement
– Contact with faculty, staff, and students
– Active engagement in learning with others
– Building inclusive communities of learning
29
Promoting Student Engagement
➜  Pedagogies of engagement
-  Cooperative/collaborative learning
-  Problem/Project-based learning (e.g. University of
Delaware)
➜  Hybrid/Blended classrooms
➜  Cohort programs
➜  Learning communities (e.g. University of Washington)
➜  Service learning (e.g. Brown Univ., Duke Univ., Stanford
Univ.)
3030
31
“You know, the more I talk to other people about
our class stuff, the homework, the tests, the more
I’m actually learning... and the more I learn not
only about other people, but also about the subject
because my brain is getting more, because I’m
getting more involved with the other students in the
class. I’m getting more involved with the class
even after class.”
Text
Engagement, Support and Learning
32
“I think more people should be educated in this
form of education. I mean because it is good. We
learn not only how to interact with ourselves, but
with other people of different races, different
sizes, different colors, different everything.I mean
it just makes it better...not only do you learn more,
you learn better.”
Learning Better Together
33
Closing Thought:
Student success is everyone’s business.
It requires people to work together to build
educational communities of belonging in
which students will want to stay and learn.
33
3434

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Student Success Arises From Intentional, Structured and Coordinated Action

  • 1. 1 Student  Success   Does  Not  Arise  By  Chance      Université  de  Montréal   April  16,  2015   Vincent    Tinto   DisCnguished  University  Professor  Emeritus   Syracuse  University       vCnto@syr.edu  
  • 2. 2 Lesson Learned: Improvement in rates of student success does not arise by chance. It requires an intentional, structured, and coordinated course of action that brings together the actions of many people, programs, and offices across campus. 2
  • 3. 3 3 Intentional Action: ✓ Establish goal of action ✓ Establish acceptable measure of goal ✓ Establish methods of measuring goal ✓  Identify actions to achieve goal ✓  Allocate resources to action ✓  Data driven decision making -  Evaluation and improvement of action
  • 4. 4 4 ✓ Clear organizational structure with defined lines of responsibility ✓ Office, committee, or person to guide, coordinate, and/or oversee action ✓ Linkage to other offices, programs, and persons Structured Action:
  • 5. 5 5 ✓ Actions share common goal ✓ Actions complement and/or support one another (e.g. cohesive action) Coordinated Action:
  • 6. 6 6 Improvement takes time and effort. It is one thing to begin an action, it is another to sustain that action and scale it up over time. Lesson Learned:
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11
  • 12. 12
  • 13. 13 Sustaining & Scaling Up Action ➜  Evidence of outcome (quantitative & qualitative) ➜  Developing institutional commitment to invest additional resources ➜  Expanding circle of adoption - Planning for one’s replacement - Convincing “others” ➜  Ongoing evaluation and adjustment
  • 14. 14 14 No support is more important than that which facilitates students success in the classrooms of the university, especially during the critical first year of university study. Lesson Learned:
  • 15. 15 Supporting Student Success ➜  Expectations –  Clear, consistent, accurate information
  • 16. 16 Supporting Student Success ➜  Expectations –  Clear, consistent, accurate information –  High expectations
  • 17. 17 Supporting Student Success ➜  Academic support ➜  Social support
  • 18. 18 Providing Academic Support •  Summer Bridge programs •  Student Success Centre -  Student success courses •  Contextualized academic support -  Supplemental instruction (University of Missouri-Kansas City) -  Linked courses (e.g. University of Washington) -  Adaptive learning (e.g. Gates Foundation)
  • 19. 19 Supplemental Instruction (SI) A B C D Instructor Tutor A Tutor B Tutor C Tutor D Freshman English Supplemental Study Groups
  • 20. 2020
  • 22. 22 “The relationship between accounting and ESL is helping a lot because the accounting professor is teaching us to answer questions in complete sentences, to write better. And we are more motivated to learn vocabulary because it is accounting vocabulary, something we want to learn about anyway. I am learning accounting better by learning the accounting language better.”
  • 24. 24 Providing Social Support • Counselors/Advisors • Mentors (e.g. University of Michigan, University of New Mexico) • Cohort programs • First-year learning communities (e.g. Colorado State) • Student clubs/organizations
  • 25. 2525
  • 26. 26 “In the cluster we knew each other, we were friends, we discussed everything from all the classes. We knew things very, very well because we discussed it all so much. We had discussions about everything… it was like a raft running the rapids of my life.” Learning Communities and Social Support
  • 27. 27 Supporting Student Success ➜  Assessment and Feedback -  Entry assessment and placement -  Early warning •  Predictive Analytics (e.g. Purdue University, Univ. of Kansas) -  Classroom assessment •  “One-minute” paper (Angelo & Cross, 1993) •  Automated response systems (e.g. Mazur, Harvard Univ.)
  • 28. 28 Supporting Student Success ➜  Engagement – Contact with faculty, staff, and students – Active engagement in learning with others – Building inclusive communities of learning
  • 29. 29 Promoting Student Engagement ➜  Pedagogies of engagement -  Cooperative/collaborative learning -  Problem/Project-based learning (e.g. University of Delaware) ➜  Hybrid/Blended classrooms ➜  Cohort programs ➜  Learning communities (e.g. University of Washington) ➜  Service learning (e.g. Brown Univ., Duke Univ., Stanford Univ.)
  • 30. 3030
  • 31. 31 “You know, the more I talk to other people about our class stuff, the homework, the tests, the more I’m actually learning... and the more I learn not only about other people, but also about the subject because my brain is getting more, because I’m getting more involved with the other students in the class. I’m getting more involved with the class even after class.” Text Engagement, Support and Learning
  • 32. 32 “I think more people should be educated in this form of education. I mean because it is good. We learn not only how to interact with ourselves, but with other people of different races, different sizes, different colors, different everything.I mean it just makes it better...not only do you learn more, you learn better.” Learning Better Together
  • 33. 33 Closing Thought: Student success is everyone’s business. It requires people to work together to build educational communities of belonging in which students will want to stay and learn. 33
  • 34. 3434