1. RAVINDRA PANDEY
Rue de Marie-Therese, 53, Brussels, 1210, Belgium
E-mail: ramadhar1234@gmail.com
Competent, diligent & result oriented professional with an experience of 10 years in system administration, SAN, NAS , backup
and recovery technologies; presently associated with Tech Mahindra as Technical Specialist.
 Holding good experience in administration, maintaining and troubleshooting diverse arrays including EMC VNX, Extreme IO,
Hitachi USP600 and DMX/VMAX.
 Having Good knowledge of Netapp management including snap vault and snap mirror.
 Equipped with knowledge of storage provisioning to multi-vendor operating systems which include MS Windows, Sun
Solaris also having experience on SYMCLI and Navisphere Manager for storage Array’s management.
 Proficient in working with EMC Power Path solution for path failover, load balancing and automatic I/O failure detections.
Having experience of working with Brocade and Cisco switches using web tools and command line interface (CLI).
 Competent in creating copies of production by configuring BCV’s using time finder for business continuity, backup and
testing.
 Acknowledged trouble shooter and a key decision maker with Project & People management skills, proficient in managing
diverse team member by using strong organizational skills and problem solving abilities.
Professional Forte
SAN and NAS Migration  Capacity Planning  Replication Management  Project Transition  VMware  NetBackup
Appliance Upgrade  Basic Shell Scripting Technical Troubleshooting  Interpersonal Skills  Analytical Skills
Technical Proficiency
Storage Area
Networking (SAN)
 Fabric Administration: Zone Administration and Management of Brocade and Cisco switches
 Storage Management: SUN 9985, HP XP12K, HP 3PAR, Hitachi USP600 Lun Manager and shadow
image operation, EMC Centerra, VNX, VMAX, Extreme IO box Management, EMC Replication mgt.
Managed Horcm shadow image for 9985 local replication
Network Attached
Storage (NAS)
 Sun 7410 NAS boxes Managed, NetApp 8K /2K, Data On tap upgraded from 7.2.2 to 7.2.3.p2, Netapp
virtualization through Accopia. Managed Snap Vault and Snap Mirror.
 Protocols: CIFS, NFS and iSCSI, FCP.
Enterprise Backup
Operating System
Documentum
 Management of NetBackup appliance for VMware with storage Life Cycle Policies. NetBackup
Appliance 2.6.1.2 managed and upgraded, Implemented SAN backup, managed VTL,PTL
 Solaris 9/10, HP-UX, RHEL, Basic Shell Scripting, Windows
 SOW, Project Plan, HLD, LLD, SOP
PROFESSIONAL EXPERIENCE
TECHMAHINDRA, INDIA since Mar’11
Technical Specialist
 Entrusted with the responsibility of Planning, designing and analyzing the storage infrastructure of our global customers,
 Designed, planned and implemented NetBackup San backup for Belgium client.
 Efficiently migrated data from VMAX to VNX with the help of VERITAS volume manager
 Prepared SOW,HLD, LLD, Project Plan & Project Road Map documents for various projects
 Handled Transition storage and backup transition for Belgium client, performed Due diligence for Indian client.
 Initiated Offsite Vaulting project for Malaysian client.
 Managed Capacity Planning of Storage and Backup for Malaysia and Belgium client.
 Upgraded NetBackup for Belgium and Malaysian clients
 Managing Netapp boxes through CIFS, NFS and Monitoring Snap Vault and Snap mirror.
 Monitored and Managed Sun Cluster 3.2 & HP Service Guard. Created and managed virtual server with VMware VSphere,
 Managed Sun Storage 9985, Hitachi USP, HP 3Par, XP 24000 and shadow Image.
 Administered Vmax Box and EMC replica mgt. and Handled EMC Extreme IO, Centerra and VNX boxes.
 Managed Brocade and Cisco switches with GUI and CLI.
IBM NOIDA, INDIA Aug’10 – Feb’11
Technical Services Professional
 Entrusted with the responsibility as a part of the Storage team, handled the storage process of the company and provided
level 2 support. Provided day-to-day technical support and administration of the technology infrastructure.
 Responsible for management of Brocade departmental as well as Director switches

2.  Actively involved in managing EMC DMX and Clarion boxes. Mapped and masked of Storage Luns as per client requirement.
 Successfully migrated Luns within Clarion storage box.
HCL NOIDA, INDIA Nov’08 – May’10
Senior Specialist Systems
 Responsible for managing the storage and Backup and provided level 2 and 3 support for the client. Provided day-to-day
technical support and administration of the technology infrastructure.
 Accountable for providing technical support and structuring customized solutions to meet customer's specific needs. Led
the team as a Shift Lead
 Handled EMC's DMX and Clarion boxes space allocation request and Managed NetApp Filers, share creation and allocation
with Accopia box virtualization. Netapp firmware upgraded from 7.2.2 to 7.2.2p3
 Managed Hitachi 9585 and USP 600, NetBackup, CA Brightstor and HP Omni backup tools
 Responsible for Brocade fabric management and Director Switches. Accountable for virtualizing Netapp space through
Acopia.
3I-INFOTECH MUMBAI, INDIA Jul’06 – Oct’08
Engineer Technology Solutions
 Entrusted with the responsibility of managing NetBackup, Handling EMC and Netapp boxes, Installation/Up gradation/
Maintenance of Solaris 8/9/10.
 Administered Brocade switches. Involved in data migration from EMC Clarion to EMC DMX online using VxVM, migration of
NETBACKUP from version 5.1 to 6.5
EMBEE SOFTWARE PVT LTD MUMBAI, INDIA Apr’04 – Jul’06
Facility Management Engineer
 Entrusted with the responsibility of managing Sun and widow’s servers, Tar backup of archive logs from disk to LTO1 Ultrium
tapes and Handling windows Finacle Web servers.
********************Projects Executed in Annexure********************
EDUCATIONAL CREDENTIALS
Bachelor in Economics & Hindi Arts, 2002
University of Mumbai, India
Certifications
• ITIL V3 Certified
• EMC Certified EMCISA
• Sun Certified SCSA
•Computer Hardware Maintenance Course from Government Polytechnic certified
• 30 WPM Typing certified
Date of Birth: 30 December 1979
References: Available on request

3. ANNEXURE: PROJECTS EXECUTED
TechMahindra
Title ‘Storage Service Transition -Belgium Client’
Description This project was related to transition of technical stuff from storage and backup point of view which included
EMC, Netapp and NetBackup. It had to be completed in very stringent time frame as previous vendors vendor
support was going to expire within few days.
Responsibilities  Managed transition of EMC vmax, clarion, vnx, NetBackup with three different data centres,
 Completed the transition within defined timeline.
Title ‘LAN to SAN Backup –Belgium Client’
Description This project provided the solution for large number of backup failures and backups in queue. This also
indirectly improved the overall success rate of backups and assured for restore in case of any problem.
Responsibilities  Designed the High level as well as low level plan.
 Implementation of complete solutions along with co-ordination
Title `Capacity Planning –Malaysian & Belgium Client`
Description This project provided a snapshot of future growth for Malaysian and Belgium client of TechMahindra. This was
a part of business continuous Lifecycle Improvement program.
Responsibilities  Designed, Coordinated, documented the storage and backup capacity growth on the basis of client data
growth and future expected business growth.
 Managed application team, database team and infra team as well. This plan was prepared as per their
previous growth, expected future growth and business growth.
Title ‘Tape Vaulting –Malaysian Client’
Description This project provided the solution for the relocation of backup tapes from production site and reclaims them
in case of emergency situation.
Responsibilities  Performed as an in charge of relocation process. This was really crucial part for the client as they had no
disaster solution at that time and it was also import from the SOX view point.
Title ‘NetBackup Upgrade – Malaysian Client’
Responsibilities  Managed this project from beginning till end. NetBackup version was getting EOS for NetBackup 6. Hence
it was very much required to do an upgrade.
 Planned this whole project and co-ordinated till end.
 Followed with the internal as well as external team (Symantec, HP) for the availability and their support.
 Prepared a project plan by host with day wise implementation and shared the same with client for
approval.
HCL
Title ‘Netapp firmware upgrade -US Client’
Description This project managed the up gradation of Netapp filer from 7.2.2 to 7.2.2p3. This was done as per Netapp
recommendation.
Responsibilities  Designed, planned and implemented the solution
 Download and install the software in proper steps for HA configuration.
3i-Infotech
Title ‘Migration to Symmetrix - Indian Client’
Description This project managed the migration of all the gold and platinum applications from different storage systems
(EMC Clariion CX3, Hitachi AMS 500) to the Symmetrix DMX storage systems.
Responsibilities  Provided the storage space, reclaiming the storage, balancing the servers on the front end ports,
 Made the SAN connections (zoning, cabling), presented the LUNs to the hosts and documenting the entire
process.