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role of social media in
 news organisations
rearview
•   typewriters out
•   computers came in
•   newspaper cuttings libraries reduced
•   internet opened access to information;
•   mobile phones and messaging as transmitters
•   satellite technology to feed material – not
    tape played on planes
powered by these changes, news has become
24 hours a day; immediate; available on new
             platforms; mobile
      Kevin Bakhurst – Deputy Head of Newsroom (BBC)
social media landscape
closer to home
Fiji situation
social media and news




  big news organisations are plunging into the world of
                      social media
merging of mediums
appeals of social media
• extraordinary newsgathering potential;
• potential as a new tool to engage the
  audience - interactive;
• great way to distribute news
• platform for content




            • how facebook changed the world
new dimensions in storytelling
•   the Japan tsunami
•   the Arab Spring
•   the Burma uprisings
•   the Norway shootings
•   riots in England
social media appeal to news
  social media shares three key, highly valuable
  roles in journalism

• newsgathering
• audience engagement
• a platform for our content
so what then
• Increasingly – there are calls for social media
  editors
• Driven by BBC, CNN and AlJazeera
• Not yet in the Pacific
• Happening in Australia & NZ
social media editor
• the social media editor is a journalist - first
  and foremost
• particular focus on using live-blogging and
  social platforms.
• social media editor helps other reporters get
  better acquainted with using social media as a
  tool to monitor, verify and deliver news.
codes of journalism honour

• Privacy
  where are the boundaries?
  are there any areas off limits?
  can we all discuss pregnancies, affairs, ethics,
  finances, abilities, families?

  there's no real protection for what, until now,
  has been largely personal or private.
• Anonymity
  people join debates or discussions or
  sometimes accusing, or attacking – without a
  name or a face
  no personal responsibility for the impact or
  truth or validity of what they publicly say.
• coverage or stories with an invisible opponent.
• Ethics
  Journalist and their news organisations within
  an ethical frameworks
  “we won't report the death of a loved one
  until the family know;
  we won't just steal material from others;
  we try to establish facts before pushing a story
  out there”
• The Rule of Law
  journalists work within the rules of law;
  avoiding libel; or contempt of court; or
  revealing the names of young victims or
  juveniles accused of crimes. Some social
  media users do many of these things..
interesting revelations
“And still the home of our biggest audiences by a country mile is TV News with the BBC News Channel's
average weekly audience up 50% in the last year, and the BBC1 TV bulletins reaching 17.5 million viewers in a
                                                      week.
Social media has strong growth and huge potential - it's a great tool for our journalism, as we've seen, but for
    the BBC, still draws relatively small numbers. I would say a "small" but highly engaged, dedicated and
                                        vociferous part of our audience.”
conclusion
• In the sea of many voices and stories of claims
  and general noise, we know there remains an
  appetite for a journalism that is based on the
  values that news audiences of "traditional"
  media value highly.
• These values can be used by social media
  editors and citizens journalists on social media
  platforms.
traditional media values
•   fairness
•   balance
•   truth
•   accuracy
•   integrity
•   verification
•   Independence
•   speed.
lessons we can use
• Professional journalists are encouraged to
  engage in social media and to account for
  their views and values always.

• But often they find themselves engaged in a
  wholly uneven discussion

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Role of social media in news organisations final

  • 1. role of social media in news organisations
  • 2. rearview • typewriters out • computers came in • newspaper cuttings libraries reduced • internet opened access to information; • mobile phones and messaging as transmitters • satellite technology to feed material – not tape played on planes
  • 3. powered by these changes, news has become 24 hours a day; immediate; available on new platforms; mobile Kevin Bakhurst – Deputy Head of Newsroom (BBC)
  • 7. social media and news big news organisations are plunging into the world of social media
  • 9. appeals of social media • extraordinary newsgathering potential; • potential as a new tool to engage the audience - interactive; • great way to distribute news • platform for content • how facebook changed the world
  • 10. new dimensions in storytelling • the Japan tsunami • the Arab Spring • the Burma uprisings • the Norway shootings • riots in England
  • 11. social media appeal to news social media shares three key, highly valuable roles in journalism • newsgathering • audience engagement • a platform for our content
  • 12. so what then • Increasingly – there are calls for social media editors • Driven by BBC, CNN and AlJazeera • Not yet in the Pacific • Happening in Australia & NZ
  • 13. social media editor • the social media editor is a journalist - first and foremost • particular focus on using live-blogging and social platforms. • social media editor helps other reporters get better acquainted with using social media as a tool to monitor, verify and deliver news.
  • 14. codes of journalism honour • Privacy where are the boundaries? are there any areas off limits? can we all discuss pregnancies, affairs, ethics, finances, abilities, families? there's no real protection for what, until now, has been largely personal or private.
  • 15. • Anonymity people join debates or discussions or sometimes accusing, or attacking – without a name or a face no personal responsibility for the impact or truth or validity of what they publicly say. • coverage or stories with an invisible opponent.
  • 16. • Ethics Journalist and their news organisations within an ethical frameworks “we won't report the death of a loved one until the family know; we won't just steal material from others; we try to establish facts before pushing a story out there”
  • 17. • The Rule of Law journalists work within the rules of law; avoiding libel; or contempt of court; or revealing the names of young victims or juveniles accused of crimes. Some social media users do many of these things..
  • 19.
  • 20. “And still the home of our biggest audiences by a country mile is TV News with the BBC News Channel's average weekly audience up 50% in the last year, and the BBC1 TV bulletins reaching 17.5 million viewers in a week. Social media has strong growth and huge potential - it's a great tool for our journalism, as we've seen, but for the BBC, still draws relatively small numbers. I would say a "small" but highly engaged, dedicated and vociferous part of our audience.”
  • 21.
  • 22. conclusion • In the sea of many voices and stories of claims and general noise, we know there remains an appetite for a journalism that is based on the values that news audiences of "traditional" media value highly. • These values can be used by social media editors and citizens journalists on social media platforms.
  • 23. traditional media values • fairness • balance • truth • accuracy • integrity • verification • Independence • speed.
  • 24. lessons we can use • Professional journalists are encouraged to engage in social media and to account for their views and values always. • But often they find themselves engaged in a wholly uneven discussion