3. Sumanto Sharan - RIMS, BANGALORE
human side of
What is Organizational Behavior?
„Organizational Behavior‟ can be defined as the study of what people
think, feel, and do in and around organizations. The study of Organizational
Behavior facilitates the process of explaining, understanding, predicting,
maintaining, and changing employeebehaviorin an organizational setting. The
value of organizational behavior is that it isolates important aspects of the
manager‟s job and offers specific perspective on the management :
4. Sumanto Sharan - RIMS, BANGALORE
-people as organizations,
- people as resources, -
people as people.
5. Sumanto Sharan - RIMS, BANGALORE
Provides a set of tools
that allow:
People to understand,
analyze, and describe
behavior in organization.
Managers to improve,
enhance, or change work
behavior so that individuals,
groups and the whole
organization can achieve
their goals
Organizational Behavior
6. Sumanto Sharan - RIMS, BANGALORE
Models of Organizational Behavior
Autocratic –
The basis of this model is power with a
managerial orientation of authority. The
employees in turn are oriented towards
obedience and dependence on the boss. The
employee need that is met is subsistence. The
performance result is minimal.
Custodial –
The basis of this model is economic
resources with a managerial
orientation of money. The employees in
turn are oriented towards security and
benefits and dependence on the
organization. The employee need that is
7. Sumanto Sharan - RIMS, BANGALORE
met is security. The performance result
is passive cooperation.
Supportive –
The basis of this model is leadership with a
managerial orientation of support. The
employees in turn are oriented towards job
performance and participation. The employee
need that is met is status and recognition. The
performance result is awakened drives.
Collegial –
The basis of this model is partnership with a
managerial orientation of teamwork. The
employees in turn are oriented towards
responsible behavior and self-discipline. The
employee need that is met is self-actualization.
8. Sumanto Sharan - RIMS, BANGALORE
The performance result is moderate enthusiasm.
Today’s Challenges and Opportunity for
OB
Changing Social/Cultural Environment
Evolving Global Environment
Advancing Information Technology
Shifting Work/Employment Relationships
Improving people skills
Empowering people
Stimulating innovation and change
Coping with “temporariness”
Working in networked organizations
9. Sumanto Sharan - RIMS, BANGALORE
Helping employees balance work/life conflicts
Improving ethical behavior
Managing people during the war on terrorism
Importance of OB in Today’s Scenario
Provides a road map to our lives in an organization.
Helps us influence organizational events.
Helps an individual to understand him/herself and others better.
Help the manager to understand basis of motivation.
Useful for maintaining cordial industrial relations.
Used in the field of marketing.
Career in management and „people skills‟.
10. Sumanto Sharan - RIMS, BANGALORE
Motivation towards higher productivity and better
results. Organization behavior is an essential
tool for managing effective team.
Field of OB uses scientific research to help us
understand and predict organizational life.
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