1. Veronica
McDowell
RN, FADONA,
NADONA exp 2017
November , 2016
(Veronica) Ronne McDowell, RN
10160 Glennfield Court
Jacksonville, Florida 32221
Home 908-378-3303
Cell: 904-655=6576
ronnemcdowell5@gmail.com
Skills: RN 2159902
Florida expires 2017
Level 2 Background Screen
Up to date and available 2016
CPR Up to date 2018
● 26 plus years of experience as a registered nurse, all in Duval, Clay
and Palm Beach counties
● 12 years of hospital clinical floor staff, ED, Open Heart, GYN, Doctor
assisted procedures, Triage, Orthopedic, Pre and Post operative
patient care.
● 14 years of Nurse Management of staff in skilled facilities, Case
Management, Director of Nursing, and Home Health collaboration
● MDS/OASIS Review and Care Planning per regulatory compliance
● Vendor coordination of services for Discharge Planning such as
Hospice, Home Health, DME and Dialysis
● Patient care coordination within the skilled facility and in the
community as Supervisor of Case Manager for Medicare, Medicaid
and private insurance
● Proficient in both paper and electronic medical records retrieval,
audit, review and documentation (EMAR)
● Team leader in Joint Commision and AHCA survey processes in the
hospital, skilled, and assisted living facility setting.
● AHCA, NCQA and HEDIS audits for Medicare, Medicaid and Insurance
● Assessment of patient and family needs in the hospital, rehab, and
home setting
● Marketing of Skilled Facilities for potential admissions
Personal and Professional References:
Dr, Jack Giddings Professional and Personal 4 years
904-725-0200
Joe Gaughn Director of HR, Taylor Home (Retired)
904-465-7175 (Professional 4 years)
Jerry Day (Retired) 904-771-9484 (Personal 40 years)
​April 2016 to October 2016 briefly relocated to Boca Raton
Director of Clinical Services
Whitehall Boca Raton.
Began 9/6/2016, Terminated without training or Physical assessment
By entire Nursing Department including Corporate Director of Risk
Management, who is an RN and MSM on 10/14/2016. Had severe adverse
reaction to, skelaxin. Have been stable on Soma for many years.

2. Work ​Experience
Education
Florida Blue Independent Contractor for Apple
December 2015 to April 2016, Jacksonville, FL. 32246
Independent Contractor for Quality and Education HEDIS/STARS audits
Trained some new hires for STARS project. Dually trained for HEDIS data
extraction, chase and retrieval within Altegra and Florida Blue WIT tool
built in Blue-BI program.
Sunshine Health (Centene) Supervisor of Case Management
September 2014 to August 2015 Jacksonville, FL​. ​32256
Direct Supervisor of​ ​ office and field Case Managers, Program Specialists,
and Program Coordinators for Obstetrics, Uncoordinated Care, General,
Complex and Transplant Cases for the medicaid population in the
community.
Maintained payroll, time and attendance, case assignment and productivity
data collection and reporting. Performed screening, interviewing and
hiring of applicants.
Proctored weekly field staff call in meetings and monthly Hospital
Interdisciplinary teleconferencing. Supervised telephonic outreach of
office staff, reviewed and audited electronic medical records for
compliance per AHCA and NCQA standards.
Taylor Residences Director of Nursing for Taylor Home
July 2012 to September 2014, Jacksonville, FL. 32217
Clinical director of Taylor Home which includes independent apartments, a
78 bed assisted living facility with an adjacent 24 bed skilled nursing wing,
for a total of 102 clinical beds. Served as the Risk Manager for the facility.
Responsible for coordinating patient and family needs. Supervised, hiring,
staffing and training of new staff, monthly quality assurance, infection
control surveillance, employee health, abuse coordinator, care plan
coordinator, admissions and discharges, and assessment of potential new
residents and direct patient care.
Life Care Centers at Orange Park and Wells Crossing
July 2002 to July 2012, Orange Park, FL 32073
Director of Nursing, Assistant Director of Nursing, Unit Manager, Director
of Clinical Education. Certified Risk Manager. Employed in two buildings
during this tenure, supervising staff of a 180 bed skilled facility and a 120
bed skilled facility.Performed all duties required of a DCS per AHCA and
Joint Commission regulations.
Florida State College Jacksonville, Florida
Associate Degree in Nursing
Jacksonville University, Jacksonville, Florida
Completed 21 courses toward BSN
Aspen University, Denver, Colorado
Anticipate completion RN to MSN in late 2018
In progress to pursue Insurance Licences
And Continuing Education Through NADONA

3. Certifications
And Training
ICD-10 review Florida Blue, Jacksonville FL
HEDIS/STARS Quality Review Florida Blue
Business and Ethics Compliance Florida Blue
MMA and Child Welfare Training Certification Centene Corp
HIPPA Compliance Centene Corporation
Supervisor of Care Management Centene
Supervisor of Sickle Cell Care Management Centene
Supervisor of Obstetrics Care Management Centene
ALF Core Training Taylor Residences, Jacksonville FL
Extended Congregate Care Training Certification Acadamas
Corporate Director of Nursing Training, LCCA, Cleveland TN
Train the Trainer, Life Care Centers of America, Orange Park FL
Certified Legal Nurse, Life Care Centers of America, Orange Park FL
Certified Risk Manager, Abuse Coordinator, LCCA, Orange Park FL
Certified 30 hour trainer IV Certification State of Florida for LPNs
National Certified Director Nursing, N-ADONA, LCCA, Orange Park FL
Certified Port-a-cath Maintenance Memorial Hospital Jacksonville FL
ACLS Memorial Hospital Jacksonville, FL
Pointclickcare
Paycom
Sharepoint Products
Awards
Publications and
Extra Curricular
Events
Independent Charity
Charitable
Activities
Website Creation
● DON of the Year by the Regional Team LCCA
● Great 100 Nurses of N. E. Florida
Created curriculum for Clinical Laddering for LPNs and CNAs
LCCA 2006
Created “Code Blue” System for Life Care Centers in Orange Park , FL.
and Wells Crossing, also in Orange Park
Organized bi-annual skills fairs for CNAs, RNs, and LPNs to meet
mandatory employment requirements for skilled nursing facilities
In-home care for pets while friends and neighbors are out of town
Charter member of a nationally recognized non-profit organization that
raises funds for PedsCare, Mandarin Food Bank and Gleaners Dispatch
with two annual events, and monthly charitable donations to various
local projects such as Cystic Fibrosis, Wounded Warriors, Ronald
McDonald House and March of Dimes. Cancer Walk, Recent Breast
Cancer awareness day participation
Developing Web page on Linkedin and Facebook called
“ For The Love of Muriel” who passed away 18 years the exact
week before Thanksgiving. It is under construction so please
watch for it!