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Leadership and Management
Table of Content
Leadership vs
Management
Leadership Motivation
Exercises Resources
Rev 12/2018 Leadership and Management 2
Exercise Discussion
What is a leader?
What is a manager?
Rev 1/2018 Nursing Readiness-Communication 3
LEADERSHIP VERSES MANAGEMENT
Rev 12/2018 Leadership and Management 4
Rev 12/2018 Leadership and Management 5
Leadership Vs Management
Rev 12/2018 Leadership and Management 6
Goodwill
• Both leaders and managers need
the good will of those who follow
Rev 12/2018 Leadership and Management 7
What Leadership and Management Share
• Professionalism
• Knowledge
• Interpersonal skills
Rev 12/2018 Leadership and Management 8
LEADERSHIP
The ability to influence others to achieve a goal
Rev 12/2018 Leadership and Management 9
Five Rules of Leadership
• Shape the future
• Make things happen
• Engage today talent
• Build the next generation
• Invest in yourself
Rev 12/2018 Leadership and Management 10
Leaders are Learners
• Learn from
– Success
– Failure
– Assignments
– Books
– Classes
– People
– Life
Rev 12/2018 Leadership and Management 11
Principles of Leadership
• Know yourself and seek self-improvement
• Be technically proficient
• Seek responsibility
• Take responsibility for yourself
• Make sound and timely decisions
• Set the example
• Know your people and look out for their well-being
• Keep your workers informed
• Develop a sense of responsibility in your workers
• Ensure that tasks are understood, supervised, and accomplished
Rev 12/2018 Leadership and Management 12
Rev 12/2018 Leadership and Management 13
Traits of an Effective Leader
• Inspire action
• Is optimistic
• Has integrity
• Supports and facilitates the team
• Has confidence
• Uses effective communication
• Is decisive
Rev 12/2018 Leadership and Management 14
Culture and Climate
• Each organization has its own
culture
– Long term-the roots
– Values and beliefs
– History
– Past and present leadership
– “The way we do things”
• Climate is the feel of the
organization
– Short term-the leaves
– Individual and shared perspectives
– Mood—happy, contented, fearful
– “The feel of the organization”
Rev 12/2018 Leadership and Management 15
The Process of Great Leadership
Challenge
the Process
Inspire a
shared
vision
Enable
others to act
Encourage
the heart
Rev 12/2018 Leadership and Management 16
Exercise Discussion
Rev 1/2018 Nursing Readiness-Communication 17
Management and Leadership Theories, Models and
Gurus
• Corporate Governance
• The Social Contract
• Maslow's Hierarchy of Needs
• Love and Spirituality in Management and Business
• Change Agent
Rev 12/2018 Leadership and Management 18
Corporate Governance
• Corporate governance is the system
of rules, practices and processes by
which a company is directed and
controlled. Corporate
governance essentially involves
balancing the interests of a
company's many stakeholders, such
as shareholders, management,
customers, suppliers, financiers,
government and the community.
Rev 12/2018 Leadership and Management 19
The Social Contract
• People follow leaders because
they want to follow.
Rev 12/2018 Leadership and Management 20
Maslow's Hierarchy of Needs
• A psychological theory of
motivation based on an
ascending scale of needs
• Higher needs cannot be met
unless lower ones are met
Rev 12/2018 Leadership and Management 21
Love and Spirituality in Management and Business
• Incorporates the quality of
human existence, personal values
and beliefs, our relationships
with others, our connection to
the natural world, and beyond
Rev 12/2018 Leadership and Management 22
Change Agent
• Anyone who helps an
organization transform by
improving business processes
and interpersonal interactions.
Rev 12/2018 Leadership and Management 23
Exercise Acceptable or Unacceptable
1. Samantha is a well groomed African
American woman.
2. Charles stinks from poor personal hygiene
because he is fat and cannot reach all
body areas.
3. Zanem, an effeminate male, cried when
given the flu shot.
4. Quill because she is heavily tattooed
requires extra caution with blood draws.
Rev 1/2018 Nursing Readiness-Communication 24
MANAGEMENT
Management is the process of controlling things and people.
Rev 12/2018 Leadership and Management 25
Concerns of Managers
• Human productivity
• Budgets
• Legal issues
• Work environment
– Risk management
• Customer service
• Quality control
Rev 12/2018 Leadership and Management 26
Types of Managers
Rev 12/2018 Leadership and Management 27
MOTIVATION
The desire to continue with an activity
Rev 12/2018 Leadership and Management 28
Importance of Motivation
• Motivation is essential in both leaders and managers
• The manager or leader’s style will affect other’s motivation
Rev 12/2018 Leadership and Management 29
Exercise Discussion
Who has motivated you?
How did they do it?
Rev 1/2018 Nursing Readiness-Communication 30
Two Types of Motivation
Rev 12/2018 Leadership and Management 31
Cost Benefit
• This is the relationship of the
effort required for the benefit
received
• If costs out weigh benefits,
motivation suffers
Benefit
Cost
Rev 12/2018 Leadership and Management 32
EXERCISES
Rev 12/2018 Leadership and Management 33
Exercise Leader or manager
1. Does budget
2. Does inventory
3. Does Human Resources
4. Does Payroll
5. Does business projections
Rev 1/2018
Leadership and Management
34
Exercise What would you do?
Cost are increasing while profits are declining.
As a manager?
As a leader?
Rev 1/2018
Leadership and Management
35
Exercise Employees are not productive
1. Increase wages
2. Throw a party
3. Increase your presence in the work area
4. Set an employee committee to explore the
problem
5. Do a systems analysis
Rev 1/2018
Leadership and Management
36
Summary
• Leaders and managers have different goals
• Good leaders do not always make good managers and vis versa
• Leaders and managers need the buy in from those they lead or
manage
• Motivation is one tool to encourage buy-in
Rev 12/2018 Leadership and Management 37
RESOURCES
Rev 12/2018 Leadership and Management 38
Resources
• Leadership Management: Principles, Models and Theories
https://www.ripublication.com/gjmbs_spl/gjmbsv3n3spl_14.pdf
• 7 Traits of Highly Effective Leaders https://www.inc.com/peter-economy/7-traits-
highly-effective-leaders.html
• What Is an Effective Leader? http://www.amanet.org/training/articles/what-is-
an-effective-leader.aspx
• Emotional intelligence and effective leadership
https://www.researchgate.net/profile/Con_Stough/publication/235252147_Emo
tional_Intelligence_and_Effective_Leadership/links/02e7e52062085252bc00000
0/Emotional-Intelligence-and-Effective-Leadership.pdf
• Nurturing Organizational Change through a Learning Culture
https://www.trainingindustry.com/articles/content-development/nurturing-
organizational-change-through-a-learning-culture/
Rev 12/2018 Leadership and Management 39
Resources
• Corporate Governance 2.0
https://hbr.org/2015/03/corporate-governance-2-0
• Contexts, Social Contract, and Leader Integrity
http://www.ipedr.com/vol2/17-P00036.pdf
• Maslow’s Need Hierarchy Theory: Applications and Criticisms
https://www.ripublication.com/gjmbs_spl/gjmbsv3n10_03.pdf
• Spirituality and Ethics in Management http://laszlo-
zsolnai.net/sites/default/files/3/documents/Contents%20and
%20Introduction_0.pdf
Rev 12/2018 Leadership and Management 40
Resources
• The Behavioral Neuroscience of Motivation: An Overview of
Concepts, Measures, and Translational Applications
http://europepmc.org/articles/pmc4864984
Rev 12/2018 Leadership and Management 41
Resources
• Leadership Theory and Application for Nurse Leaders
http://samples.jbpub.com/9781284067620/Sample_CH02_Ro
ussel7e.pdf
Rev 12/2018 Leadership and Management 42

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Leadership and management

  • 2. Table of Content Leadership vs Management Leadership Motivation Exercises Resources Rev 12/2018 Leadership and Management 2
  • 3. Exercise Discussion What is a leader? What is a manager? Rev 1/2018 Nursing Readiness-Communication 3
  • 4. LEADERSHIP VERSES MANAGEMENT Rev 12/2018 Leadership and Management 4
  • 5. Rev 12/2018 Leadership and Management 5
  • 6. Leadership Vs Management Rev 12/2018 Leadership and Management 6
  • 7. Goodwill • Both leaders and managers need the good will of those who follow Rev 12/2018 Leadership and Management 7
  • 8. What Leadership and Management Share • Professionalism • Knowledge • Interpersonal skills Rev 12/2018 Leadership and Management 8
  • 9. LEADERSHIP The ability to influence others to achieve a goal Rev 12/2018 Leadership and Management 9
  • 10. Five Rules of Leadership • Shape the future • Make things happen • Engage today talent • Build the next generation • Invest in yourself Rev 12/2018 Leadership and Management 10
  • 11. Leaders are Learners • Learn from – Success – Failure – Assignments – Books – Classes – People – Life Rev 12/2018 Leadership and Management 11
  • 12. Principles of Leadership • Know yourself and seek self-improvement • Be technically proficient • Seek responsibility • Take responsibility for yourself • Make sound and timely decisions • Set the example • Know your people and look out for their well-being • Keep your workers informed • Develop a sense of responsibility in your workers • Ensure that tasks are understood, supervised, and accomplished Rev 12/2018 Leadership and Management 12
  • 13. Rev 12/2018 Leadership and Management 13
  • 14. Traits of an Effective Leader • Inspire action • Is optimistic • Has integrity • Supports and facilitates the team • Has confidence • Uses effective communication • Is decisive Rev 12/2018 Leadership and Management 14
  • 15. Culture and Climate • Each organization has its own culture – Long term-the roots – Values and beliefs – History – Past and present leadership – “The way we do things” • Climate is the feel of the organization – Short term-the leaves – Individual and shared perspectives – Mood—happy, contented, fearful – “The feel of the organization” Rev 12/2018 Leadership and Management 15
  • 16. The Process of Great Leadership Challenge the Process Inspire a shared vision Enable others to act Encourage the heart Rev 12/2018 Leadership and Management 16
  • 17. Exercise Discussion Rev 1/2018 Nursing Readiness-Communication 17
  • 18. Management and Leadership Theories, Models and Gurus • Corporate Governance • The Social Contract • Maslow's Hierarchy of Needs • Love and Spirituality in Management and Business • Change Agent Rev 12/2018 Leadership and Management 18
  • 19. Corporate Governance • Corporate governance is the system of rules, practices and processes by which a company is directed and controlled. Corporate governance essentially involves balancing the interests of a company's many stakeholders, such as shareholders, management, customers, suppliers, financiers, government and the community. Rev 12/2018 Leadership and Management 19
  • 20. The Social Contract • People follow leaders because they want to follow. Rev 12/2018 Leadership and Management 20
  • 21. Maslow's Hierarchy of Needs • A psychological theory of motivation based on an ascending scale of needs • Higher needs cannot be met unless lower ones are met Rev 12/2018 Leadership and Management 21
  • 22. Love and Spirituality in Management and Business • Incorporates the quality of human existence, personal values and beliefs, our relationships with others, our connection to the natural world, and beyond Rev 12/2018 Leadership and Management 22
  • 23. Change Agent • Anyone who helps an organization transform by improving business processes and interpersonal interactions. Rev 12/2018 Leadership and Management 23
  • 24. Exercise Acceptable or Unacceptable 1. Samantha is a well groomed African American woman. 2. Charles stinks from poor personal hygiene because he is fat and cannot reach all body areas. 3. Zanem, an effeminate male, cried when given the flu shot. 4. Quill because she is heavily tattooed requires extra caution with blood draws. Rev 1/2018 Nursing Readiness-Communication 24
  • 25. MANAGEMENT Management is the process of controlling things and people. Rev 12/2018 Leadership and Management 25
  • 26. Concerns of Managers • Human productivity • Budgets • Legal issues • Work environment – Risk management • Customer service • Quality control Rev 12/2018 Leadership and Management 26
  • 27. Types of Managers Rev 12/2018 Leadership and Management 27
  • 28. MOTIVATION The desire to continue with an activity Rev 12/2018 Leadership and Management 28
  • 29. Importance of Motivation • Motivation is essential in both leaders and managers • The manager or leader’s style will affect other’s motivation Rev 12/2018 Leadership and Management 29
  • 30. Exercise Discussion Who has motivated you? How did they do it? Rev 1/2018 Nursing Readiness-Communication 30
  • 31. Two Types of Motivation Rev 12/2018 Leadership and Management 31
  • 32. Cost Benefit • This is the relationship of the effort required for the benefit received • If costs out weigh benefits, motivation suffers Benefit Cost Rev 12/2018 Leadership and Management 32
  • 33. EXERCISES Rev 12/2018 Leadership and Management 33
  • 34. Exercise Leader or manager 1. Does budget 2. Does inventory 3. Does Human Resources 4. Does Payroll 5. Does business projections Rev 1/2018 Leadership and Management 34
  • 35. Exercise What would you do? Cost are increasing while profits are declining. As a manager? As a leader? Rev 1/2018 Leadership and Management 35
  • 36. Exercise Employees are not productive 1. Increase wages 2. Throw a party 3. Increase your presence in the work area 4. Set an employee committee to explore the problem 5. Do a systems analysis Rev 1/2018 Leadership and Management 36
  • 37. Summary • Leaders and managers have different goals • Good leaders do not always make good managers and vis versa • Leaders and managers need the buy in from those they lead or manage • Motivation is one tool to encourage buy-in Rev 12/2018 Leadership and Management 37
  • 38. RESOURCES Rev 12/2018 Leadership and Management 38
  • 39. Resources • Leadership Management: Principles, Models and Theories https://www.ripublication.com/gjmbs_spl/gjmbsv3n3spl_14.pdf • 7 Traits of Highly Effective Leaders https://www.inc.com/peter-economy/7-traits- highly-effective-leaders.html • What Is an Effective Leader? http://www.amanet.org/training/articles/what-is- an-effective-leader.aspx • Emotional intelligence and effective leadership https://www.researchgate.net/profile/Con_Stough/publication/235252147_Emo tional_Intelligence_and_Effective_Leadership/links/02e7e52062085252bc00000 0/Emotional-Intelligence-and-Effective-Leadership.pdf • Nurturing Organizational Change through a Learning Culture https://www.trainingindustry.com/articles/content-development/nurturing- organizational-change-through-a-learning-culture/ Rev 12/2018 Leadership and Management 39
  • 40. Resources • Corporate Governance 2.0 https://hbr.org/2015/03/corporate-governance-2-0 • Contexts, Social Contract, and Leader Integrity http://www.ipedr.com/vol2/17-P00036.pdf • Maslow’s Need Hierarchy Theory: Applications and Criticisms https://www.ripublication.com/gjmbs_spl/gjmbsv3n10_03.pdf • Spirituality and Ethics in Management http://laszlo- zsolnai.net/sites/default/files/3/documents/Contents%20and %20Introduction_0.pdf Rev 12/2018 Leadership and Management 40
  • 41. Resources • The Behavioral Neuroscience of Motivation: An Overview of Concepts, Measures, and Translational Applications http://europepmc.org/articles/pmc4864984 Rev 12/2018 Leadership and Management 41
  • 42. Resources • Leadership Theory and Application for Nurse Leaders http://samples.jbpub.com/9781284067620/Sample_CH02_Ro ussel7e.pdf Rev 12/2018 Leadership and Management 42