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Email Etiquettes.ppt
- 1. Email Etiquettes Need and Importance • Email is the communication life-line • Business today is operating globally & with e-speed • Most of future communication will not be through letters& memos
- 2. Email Etiquettes • Email is easy to access &easy to use • It’s a fast way to send & receive information
- 3. Email Etiquettes • Use curtsies • Use Mr., Mrs., Dr., &first names appropriately • Tone of the message • Use of emotions
- 4. Email Etiquettes • Don’t use all upper case &lower case letters • Be concise • Use correct spelling & grammar • Wait to fill the ‘To’ field in email address &make sure its correct
- 5. Email Etiquettes • Ask before you send an attachment • Don’t use abbreviations or acronyms to-2 you-u your- ur thanks- thanx please- plz
- 6. Email Etiquettes • Have a formal email address • Know what you want to say & what you want to achieve • Be media sensitive • Emails can have a header
- 7. Email Etiquettes • Do not deliver bad news through email • Do not use emails to debate • Email can be a tool to share new, complex ideas with colleagues
- 8. Email Etiquettes • If you receive negative feedback or sense frustration, don’t reply immediately with another email • Do not use emails for strong opinions, emotions, political or complex matters
- 9. Email Etiquettes • Use colours, pictures, different fonts with caution • use jargons with caution • Never use office Id to send hate – mails & pornographic material
- 10. Email Etiquettes • Use stationary templates to send standard emails on a regular basis • Reply to 3 emails can be in one email message • You can have instant messaging option
- 11. Email Etiquettes • You cannot get back what you have written, emails replicate as bacteria in a Petri dish • ‘Extended absence’ setting can be created for sending automatic reply in your absence
- 12. Email Etiquettes • Schedule timings to open your email • Delete junk messages first • After replying delete original messages if not needed for future refereneces