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Roland Fields
PROFESSIONAL SUMMARY:
10yrs plus customer service experience and 4yrs plus experience successfully performing a
number of data entry and clerical tasks. A proven track record of efficiency and accuracy in
managing multiple functions, solving problems, maintaining confidentiality and producing quality
work. Very organized, with the ability to lead, work independently and/or as a team member.
Great verbal and written communication skills, and very efficient.
EDUCATION: January 2010- current-Colorado Technical University-Denver, CO
Bachelors of Science Degree Business Management
10 Semesters completed
PROFESSIONAL SKILLS:
● MS office applications (MS Word, PowerPoint, Excel, Outlook, etc.)
● Typing skills 40-50 wpm
● Database management
● Shipping and receiving
● Training of new employees for functions and policies
● Customer deescalating
● Bank reconciliation
● Book keeping
EMPLOYMENT:
April 2015- Advenir at Saddle Rock Real Estate, Leasing Professional
● Leasing apartments
● Clerical work
● Accounting
● FHA Training
● Postings of apartments on Craigslist
January 2015-April 2015 Comcast, Repair Agent, customer service
● Troubleshoot technical issues over the phone pertaining to Comcast
products such as television, internet, and home phone.
● Knowledge of using ITG’S (interactive troubleshooting guides)
● Knowledge of using CSG Systems
● Ability to verify and sustain confidential information
● Upgrade customer’s services or sale new service to existing
customers
● Billing
September- 2013-January 2015 Coregistics/Subaru, Data Warehouse Tech.
● Data entry of daily work production, payroll, etc.
● Maintain accurate records of staff activities & work completed
● Reviewing the quality of any data that is being entered
● Inputting both text and also numerical data.
● Researched and retrieved requested data
● Routed data to appropriate staff
● Packaging of car parts to be distributed to customers
● Shipping
● Inventory control
● Recycling and any otherduties assigned
● Develop location systemwith Excel to locate boxes throughout
warehouse
● Promoted to Manager
● Scan files
Feb. 2011- June2012 Vestas, Material Handler/ Data Entry Clerk
● Inputting large amount of data in to computer databases
● Compiling, sorting,and verifying the accuracy of data before it is
entered.
● Prepare documents for data entry, scan documents into database
● Entered data into designated database and forms accurately
● Verified, updated and corrected source documents
● Use of SAP computer systems for inventory movements, blocking of
inventory, receiving inventory, etc.
● Building mobile workshop equipped with tools,ladders, generators,
Etc. to be used in order to build/service wind turbines.
● Yard management to coordinate movement and storage of mobile
containers in yard.
April 2010-Feb. 2011 Henry Wurst, Material Handler/ Receiving
● Order pulling
● Data Entry and clerical functions
● Receiving
Oct. 2008-Dec. 2010 Health one/Presbyterian St. Lukes Hospital, Temporary Supply Chain Tech.
● CS/Materials Tech in charge of materials department.
● Stock daily all materials supply,pulled cases/orders forsurgery
● Returns materials and supply from patient items that were not used
● Deliver emergency machines or items to the floors in the hospital.

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RolandsResume2015.docx

  • 1. Roland Fields PROFESSIONAL SUMMARY: 10yrs plus customer service experience and 4yrs plus experience successfully performing a number of data entry and clerical tasks. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work. Very organized, with the ability to lead, work independently and/or as a team member. Great verbal and written communication skills, and very efficient. EDUCATION: January 2010- current-Colorado Technical University-Denver, CO Bachelors of Science Degree Business Management 10 Semesters completed PROFESSIONAL SKILLS: ● MS office applications (MS Word, PowerPoint, Excel, Outlook, etc.) ● Typing skills 40-50 wpm ● Database management ● Shipping and receiving ● Training of new employees for functions and policies ● Customer deescalating ● Bank reconciliation ● Book keeping EMPLOYMENT: April 2015- Advenir at Saddle Rock Real Estate, Leasing Professional ● Leasing apartments ● Clerical work ● Accounting ● FHA Training ● Postings of apartments on Craigslist January 2015-April 2015 Comcast, Repair Agent, customer service ● Troubleshoot technical issues over the phone pertaining to Comcast products such as television, internet, and home phone. ● Knowledge of using ITG’S (interactive troubleshooting guides) ● Knowledge of using CSG Systems ● Ability to verify and sustain confidential information ● Upgrade customer’s services or sale new service to existing customers ● Billing
  • 2. September- 2013-January 2015 Coregistics/Subaru, Data Warehouse Tech. ● Data entry of daily work production, payroll, etc. ● Maintain accurate records of staff activities & work completed ● Reviewing the quality of any data that is being entered ● Inputting both text and also numerical data. ● Researched and retrieved requested data ● Routed data to appropriate staff ● Packaging of car parts to be distributed to customers ● Shipping ● Inventory control ● Recycling and any otherduties assigned ● Develop location systemwith Excel to locate boxes throughout warehouse ● Promoted to Manager ● Scan files Feb. 2011- June2012 Vestas, Material Handler/ Data Entry Clerk ● Inputting large amount of data in to computer databases ● Compiling, sorting,and verifying the accuracy of data before it is entered. ● Prepare documents for data entry, scan documents into database ● Entered data into designated database and forms accurately ● Verified, updated and corrected source documents ● Use of SAP computer systems for inventory movements, blocking of inventory, receiving inventory, etc. ● Building mobile workshop equipped with tools,ladders, generators, Etc. to be used in order to build/service wind turbines. ● Yard management to coordinate movement and storage of mobile containers in yard. April 2010-Feb. 2011 Henry Wurst, Material Handler/ Receiving ● Order pulling ● Data Entry and clerical functions ● Receiving Oct. 2008-Dec. 2010 Health one/Presbyterian St. Lukes Hospital, Temporary Supply Chain Tech. ● CS/Materials Tech in charge of materials department. ● Stock daily all materials supply,pulled cases/orders forsurgery ● Returns materials and supply from patient items that were not used ● Deliver emergency machines or items to the floors in the hospital.