Now Hiring: Course Enrolment Advisor SEP Education are growing their Enrolment/Recruitment team and looking for vibrant, professional sales advisors to join us in our journey. As the first point of contact, for our learners, you'll have excellent listening abilities and customer service attitude and be rewarding with a healthy uncapped commission structure. Check out the role here:

1. Job Specification
Job Title
Course Enrolment Advisor
Salary
£7.83 per hour + commission (OTE £28,000)
Reports To
Business Development Director
Job Overview
To provide information and support to learners, with the aim of enrolling them onto the most
appropriate course.
Responsibilities and Duties
• Actively contact prospective students to advise them in their study choices with a focus on
converting them into students
• Building relationships with learners via phone, email, text and social media to discuss their
learning aims and advising on most appropriate courses.
• Conduct eligibility interviews with learners in accordance to funding / eligibility rules.
• Ensuring all customer data is accurate and up-to-date on internal systems and maintain
detailed records of every interaction made with prospective students using the company
CRM system.
• Meet or exceed key performance indicators (KPI’s) as set by Team Leader.
• Deal with after-sales enquiries, such as further learning, certification or course amendments
and cancellations
• Attending weekly training sessions to continual improve and develop skills.
• Liaise with the Business Development Director to provide valuable feedback which will be
used to help drive decision making in future marketing strategies.
• Where required, work outside of normal working hours when required to provide support
at internal and external events, such as events and exhibitions
• Where required, support the Operations Team with course registration process. This will
require travel.