The Use of Education Agents in     International Recruitment:          The Case of Manitoba                               ...
Outline for presentation   Introduction, purpose of internship   Introduction to IEB (Internship site)   Manitoba as co...
HALE Center for Higher & Adult Education Intern Program provides support for HALE graduate  students seeking policy exper...
Manitoba Larger than Japan and twice the  size of the UK; fifth largest  province in size and population Population (201...
International Education Formed in 2001 as a branch of Advanced  Education and Literacy Mandate to:    Increase internat...
International Education Serve as a first point of contact for  IE matters Develop IE policy Work with Manitoba institut...
Policy Problem: The Use of EducationAgents in International Recruitment An education agent provides assistance to a stude...
Policy Problem: The Use of EducationAgents in International Recruitment Commission-paid agents generally    Contract wit...
Policy Problem: The Use of EducationAgents in International Recruitment Develop a discussion document to inform the work ...
Who Are The Stakeholders?   School Divisions (Districts)   Colleges (Admissions, Enrollment Management)   Universities ...
Agents As Essential Recruiting Partners A cost-effective way to recruit internationally Cultural intermediaries who can ...
Agent Horror Stories Not disclosing that they’re working on commission Steering clients to EIs that pay the most commiss...
What are the issues? What role (if any) should government play? Institutional autonomy The conflict of interest created...
Possible policy approaches   Status quo   Further research   Ban on using agents to recruit   Ban on using for-commiss...
Thank you!  Robert Coffeycoffeyr1@msu.edu
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The Use of Education Agents in International Recruiting: The Case of Manitoba

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The Use of Education Agents in International Recruiting: The Case of Manitoba

  1. 1. The Use of Education Agents in International Recruitment: The Case of Manitoba Robert Coffey Doctoral Student Higher Adult Lifelong Education [HALE] College of Education
  2. 2. Outline for presentation  Introduction, purpose of internship  Introduction to IEB (Internship site)  Manitoba as context for policy problem  Education agent use as a policy problem  Stakeholders  Potential policy approaches ”
  3. 3. HALE Center for Higher & Adult Education Intern Program provides support for HALE graduate students seeking policy experience in higher education
  4. 4. Manitoba Larger than Japan and twice the size of the UK; fifth largest province in size and population Population (2010): 1,222,000 Winnipeg is home to 60% of the population and most post-secondary institutions Manitoba Provincial Nominee Program (PNP) fast-tracks migration of skilled workers and international students
  5. 5. International Education Formed in 2001 as a branch of Advanced Education and Literacy Mandate to:  Increase international and intercultural knowledge and skills of Manitobans  Maximize the benefits of IE to the economy;  Engaging more schools/institutions, levels of education, fields of study/training, and regions of Manitoba in IE  Enhancing international recognition of Manitoba as an excellent source of high quality, affordable education and training programs, services, and products
  6. 6. International Education Serve as a first point of contact for IE matters Develop IE policy Work with Manitoba institutions and organizations to: • coordinate IS recruitment, • offer marketing assistance, and • build capacity for greater involvement in IE
  7. 7. Policy Problem: The Use of EducationAgents in International Recruitment An education agent provides assistance to a student seeking to matriculate at an education institution abroad. Agents may work independently or for an agency. Agents may provide these services as a sole line of business, but they may also be:  An immigration consultant  A tour operator  An alumnae/alumnus  A family member or friend
  8. 8. Policy Problem: The Use of EducationAgents in International Recruitment Commission-paid agents generally  Contract with education institutions to represent them and recruit for them in a particular market  Also charge students for their services  Represent more than one institution
  9. 9. Policy Problem: The Use of EducationAgents in International Recruitment Develop a discussion document to inform the work of a federal-provincial committee tasked with considering this issue Develop a policy proposal to help shape discussions about education agent use by Manitoba education institutions
  10. 10. Who Are The Stakeholders? School Divisions (Districts) Colleges (Admissions, Enrollment Management) Universities (Admissions, Enrollment Management) Government (Federal, Provincial) Employers Students
  11. 11. Agents As Essential Recruiting Partners A cost-effective way to recruit internationally Cultural intermediaries who can help students and families navigate the admissions process Trustworthy ‘experts’ who are more trusted than the institution Essential in raising awareness of EIs that are less well-known
  12. 12. Agent Horror Stories Not disclosing that they’re working on commission Steering clients to EIs that pay the most commission Misrepresenting an EI’s programs of study, the credential conferred, and the portability of the credential. Collecting fees for El services prior to student arrival that were never forwarded to the EI. Authoring student essays intended to assess the applicant’s written English proficiency. Colluding with students in misusing the visa process
  13. 13. What are the issues? What role (if any) should government play? Institutional autonomy The conflict of interest created by paying agents on commission What should the relationship between institutions and agents look like? What / how much responsibility should institutions have for how agents conduct their business?
  14. 14. Possible policy approaches Status quo Further research Ban on using agents to recruit Ban on using for-commission agents to recruit Establish voluntary code of best practices
  15. 15. Thank you! Robert Coffeycoffeyr1@msu.edu

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