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MamSameeya
NabeelRaza
RollNo01
MScFilmandTV
3
rd
Semester
UniversityofthePunjab
RoleofAManagerDate22Dec2016
AssignmentBy
SubmittedBy
2
Managerisajobtitlethatisusedinorganizationsto
denoteanemployeewhohascertainresponsibilitiesto
leadfunctionsordepartmentsand/oremployees.The
managerisassignedtoaparticularlevelonan
organizationalchart.Employeeswhohavethejobtitleof
managerhavediverseresponsibilitiesforpeopleand
functions.
Thejobdescriptionofamanagervariesfromorganization
toorganization
Managersplayanumberofrolesinevolvingorganizations,
includingleader,negotiator,figurehead,liaison,and
communicatorforexample:
Kamalisthemarketingmanagerandhehassixreporting
staffmembers.Inthisinstance,Kamalisresponsiblefora
sub-sectionoftheorganization'sresults,thefunctional
areamarketing,andforthesixdirectreports.
Additionally,differentmarketingdepartmentmembers
helpherpublicizeandstafftheevent;forexample,the
publicrelationsmanager,themarketingcommunications
writer,andthegraphicsdesigner,noneofwhomreportto
her,mighthelpherplan,market,andstageanevent.
Thesefourmanagers,inturn,headuptheirownfunctional
areas:thecustomerservicerepresentatives,thetechnical
supportspecialists,theadministrativeservicesstaff,and
theexternaltraininganddevelopmentstaff.
Employeeswhohavethejobtitleofmanagerhavediverse
responsibilitiesforpeopleandfunctions.Ingeneral,
becauseeverymanager'sjobisdifferent,butallhavethese
responsibilities.
Becausetheroleofthemanagerbearssignificant
responsibility,accountability,andauthoritywithinan
3
organization,themanagerhastheseresponsibilities.
Thetenrolesofamanagerare:
Figurehead.
Leader.
Liaison.
Monitor.
Disseminator.
Spokesperson.
Entrepreneur.
DisturbanceHandler.
ResourceAllocator.
Negotiator.
InterpersonalCategory
Themanagerialrolesinthiscategoryinvolveproviding
informationandideas.
Figurehead–Asamanager,youhavesocial,ceremonial
andlegalresponsibilities.You'reexpectedtobeasource
ofinspiration.Peoplelookuptoyouasapersonwith
authority,andasafigurehead.
Leader–Thisiswhereyouprovideleadershipforyour
team,yourdepartmentorperhapsyourentireorganization;
andit'swhereyoumanagetheperformanceand
responsibilitiesofeveryoneinthegroup.
Liaison–Managersmustcommunicatewithinternaland
externalcontacts.Youneedtobeabletonetwork
effectivelyonbehalfofyourorganization.
InformationalCategory
Themanagerialrolesinthiscategoryinvolveprocessing
4
information.
Monitor–Inthisrole,youregularlyseekoutinformation
relatedtoyourorganizationandindustry,lookingfor
relevantchangesintheenvironment.Youalsomonitor
yourteam,intermsofboththeirproductivity,andtheir
well-being.
Disseminator–Thisiswhereyoucommunicatepotentially
usefulinformationtoyourcolleaguesandyourteam.
Spokesperson–Managersrepresentandspeakfortheir
organization.Inthisroleyou'reresponsiblefor
transmittinginformationaboutyourorganizationandits
goalstothepeopleoutsideit.
DecisionalCategory
Themanagerialrolesinthiscategoryinvolveusing
information.
Entrepreneur–Asamanager,youcreateandcontrol
changewithintheorganization.Thismeanssolving
problems,generatingnewideas,andimplementingthem.
DisturbanceHandler–Whenanorganizationorteamhits
anunexpectedroadblock,it'sthemanagerwhomusttake
charge.Youalsoneedtohelpmediatedisputeswithinit.
ResourceAllocator–You'llalsoneedtodeterminewhere
organizationalresourcesarebestapplied.Thisinvolves
allocatingfunding,aswellasassigningstaffandother
organizationalresources.
Negotiator–Youmaybeneededtotakepartin,anddirect,
importantnegotiationswithinyourteam,department,or
organization.
ResponsibilitiesintheJobDescriptionofaManager
Traditionally,themanager'sjobdescriptionand
responsibilitiesincludealso:
5
Plan:planningtheoperationandfunctionoftheareaover
whichthemanagerisassignedresponsibilityinawaythat
accomplishesthegoalsforwhichheorsheisresponsible.
OrganizeandImplement:organizingtheproductionofthe
work,andtheworkforce,training,andresourcesnecessary,
inawaythataccomplishesthedesiredandrequired
outcomestomeetthegoals.
Direct:providingtheemployeesandtheirresourceswith
enoughguidance,direction,leadership,andsupport
necessarytoensurethattheyareabletoaccomplishtheir
goals.
Evaluate:reviewingandassessingthesuccessofthegoal,
theplan,andtheallocationoftheemployeesandtheir
resources.
Performingotherresponsibilitiesasassignedbythe
president,vicepresident,ordirectortowhomthemanager
reports.
Someotherresponsibilitiesarealsomentionedbelow
HiregreatPeople
PerformanceManagement
TeamDevelopment
Settingoveralldirections
beinganimportantandsupportivememberofteam
Doinguniquework
manageresources
improveprocessandquality
selfdevelopment
Thesearethetraditionalrolesofamanager
KEYPOINTS:Amanagerneedstobeagoodleader.
6
Whileamanagerorganizesandplans,s/hemustalso
inspireemployeeswithavisionfortheorganization.
Amanagerneedstobeaneffectivenegotiator.When
organizationsaredevelopingorundergoingchange,the
managerisoftenrequiredtonegotiatewithcompetitors,
contractors,suppliers,andemployees.
Amanagermustbeagoodfigureheadwhoreinforcesthe
missionandvisionofanorganizationtoemployees,
customers,andotherstakeholders.
Amanagerneedstobeaneffectivecommunicatorand
liaisonbetweenemployees,customers,andothermanagers
oftheorganization.
Managersplayanintegralpartinanorganization'sgrowth
andevolution.Organizationalgrowthisacomplexprocess,
particularlyinlargerorganizationswithmoreinertia.
Organizationsareessentiallyacompilationofmoving
parts:motivatingeachindividual,withher/hisunique
talentsandmotivation,tochangedirectionsimultaneously
(andinthesamedirection)isextremelychallenging,and
requireshighlyeffectivemanagerswithhighlydeveloped
communicationskills.
Managersmustdomorethanacceptchange:theymust
facilitatetheevolutionaryprocess.Inthesesituations,
organizationsneedamanagerwhocanfulfillseveralroles,
includingleader,negotiator,figurehead,and
communicator.Ineachoftheseroles,themanager'sgoalis
tohelpemployeesthroughthechangewiththeleast
possiblenumberofconflictsandissues.

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Roles of a Manager