1. Résumé | Richard Minor
1 | P a g e
RICHARD MINOR
Home 803.419.7143 | Cell 843.834.5599 | rxminor@hotmail.com
SUMMARY OF QUALIFICATIONS
Collaborative and communicative Business Systems Analyst with strong programming and analytical
background and adept at learning new technologies
Demonstrated ability to implement innovation thinking to improve and enhance systems
Over 15 years eliciting and analyzing customer technical and business
requirements and translating them into business solutions
Proven track record functioning as liaison between internal and external departments
Competent in accounting, data warehouse and purchasing solutions for insurance,
benefit management, manufacturing and energy
AREAS OF EXPERTISE AND ADDED VALUE
ApplicationResolution IT Service Deskresolution
Internal /External ITStaff Mediator Translatorfor B2B Technical Specification
Data InformationResearch Technical Advisor
SystemsUserAdvisor ProjectManagement
SystemAnalysis/Userrequirement Negotiation
Software ApplicationDevelopment ProblemSolver
Application TesterandMigrator StrategicPlanning
ProjectCoordinator Technical Writer
PROFESSIONAL EXPERIENCE
BusinessAnalyst 05/2014 - 02/2015
SCANA Corporation(Modis –ProfessionalITStaffing),Columbia,SC
 Actedas a liaisonbetweenclientarea (VCSNuclearSecurityAccessandVCS NuclearIn
processing) andInformation Systemsteamtodetermine customerneeds whenresolving
systemsissuesforthe EM-PACTsystem(aclientserversystemusedforoptimizingthe entirelife
cycle for accessand qualification).
 Wrote test plans for users (VCS Nuclear Security Access) in order to implement
verification processes for software reported issues.
 Collaborated with 5 to 15 internal and external IS development groups to solve software
issues over a period of months.
Web Programmer 08/2013-03/2014
ComputerScience Corporation
 Providedprogrammingsupporttothe Agency LinksystemusingVB.NET,ASP.NET,JavaScript,
and MS SQL servermeetingthe specificwebapplicationrequiredbycompanies.
 PerformedDBA dutiesbycreatingandloadingvarioussupporttablesusingSQLserver for
eliminatingthe needforhardcodingvaluesinAgencyLinkprograms.
 CreatedSQL storedprocedures forvariousunderwritersvalidationprocessesensuringproper
requirements were meetbeforeapolicy implementation.

2. Résumé | Richard Minor
2 | P a g e
EDI ProgrammerAnalyst 05/2011-04/2013
The BenefitCompany, Columbia,SC
 ObtainedEDIfile transmissionrequirementfromexternalcustomersinpreparationfor
productionfile transfers.
 LiaisedwithAccountMangersto define HIPAA andnon-HIPAA dataextractsformatsfor
intermediaryvendors.
 CreatedHIPPA compliance extractsusingVisualBasicandMS SQL serverwherefromclientdata
transferredtodifferentinsurance carrierinHIPAA compliance format.
IT Security Analyst/BusinessAnalyst 09/2009-03/2011
Blue CrossBlue Shield(TMFloyd& Company - IT ConsultingGroup),Columbia,SC
 Providedin-depthanalysisandresolveddatasecurityissuesforthe IS Governance group.
 Developmentof standardof a requestingprocess fordataresources accessforthe IS
Commercial Billinggroup simplifyingthe capturingandreportingof information..
 Interfacedandworked withthe ISCorporate securityandISdatabase group forestablishing
 AssistedISmanagers(10-20) withresolvingvarioussecurityissues(dataandaccesscontrol)
resolvingproduction issuesintimelymanner.
Senior ProgrammerAnalyst 07/2002-09/2009
Blue CrossBlue Shield(TMFloyd& Company - IT ConsultingGroup),Columbia,SC
 Designed,coded,andimplementedbatchdata reportingjobs (100-500) usingDB2/QMF, IMS,
APS/COBOL,MQ,Easytrieve,NDM,andJCL for the differentTRICAREcontracts awarded.
 Providedon-call andbackupsupportforthe TRICAREproductionsystemstoensure
completenessof the daily,weekly,monthly, andquarterlyproduction cycle.
 Workedon the IS Commercial SystemsVerticalExpansionprojectforconvertingIMSCOBOL
programsto DB2 COBOL programs (80-100).
 WorkedwithTricare ClientAdvocate fordefiningrequirementand clarifyingdataextract
requestforthe differentcontracts.
 WorkedwithTricare applicationstaff inapplicationcode reviewforvalidatingthatthe
applicationcodingstandardswere incompliance withcorporate ISstandards.
 Workedwiththe Tricare DB2 technical supportandthe IS corporate DB2 group forverifyingand
validatingthe requirementforthe variousDB2extract programsduringthe developmentand
implementationstages.
 Attendedthe weeklyTricare technicalsupportproductionmovemeeting formovingDB2
programs,JCL, andQMF batch processto production tocomplywiththe corporate IS standards.
EDUCATION AND PROFESSIONAL ORGANIZATIONS
Bachelor of Arts in Business Administration, Management and Information Systems
Delta State University, Cleveland, MS
Toastmaster International, Columbia, SC
Member, 09/2009 - Present