The Power of Salesforce APIs
World Tour Developer Talk
pchittum@salesforce.com
@pchittum
Peter Chittum
Director, Developer Evangelism

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Intro and Overview
Integration Dependencies
Data and CRUD APIs
Salesforce Connect
Apex Integration Services
Roundup of Other Integration Topics

Who Are You?
Experience with integration and use of APIs
New(ish) to Salesforce

Intro and Overview

What Makes a Platform…

…a Platform?
APIs

Comprehensive APIs, Toolkits, and Support of Standards
Web Service
Endpoint
Web Service
Endpoint
Apex
WS/REST
Outbound
Messaging
Business Logic
Bulk API
Odata
(Salesforce
Connect)
Streaming API
Topic/Channel
CRUD
(SOAP/REST)
Data
Extnernal Object
Bayeux
Client
Applications, Devices, Middleware
Java SDK Ruby gem PHP Toolkit Mobile SDK
3rd Party
Adapters
Apex
Callouts

Versioned (v38.0 currently)
3 Major Releases per Year
Standard Architectural Patterns
Automatic API Generation
Salesforce API Implementation

Workbench
CLI Tools
Postman
cURL
Tools for working with the API

Integration Dependencies

Identity and Authorization
Security
SOQL/SOSL
APEX
Declarative Customization
It helps to know a few things about the platform.

Identity:
User, Profile, License
Authorization:
Typically OAuth

User Profile
Sharing Model
Security
Broker__c
Name Phone__c Email__c Title__c
Caroline King +1-612-554-
8532
cking@brokers.com Territory
Manager
Alistair Krei +1-415-467-
8890
akrei@brokers.com Real Estate
Agent
Rajesh Hamal +1-213-355-
2241
rhamal@brokers.co
m
Property
Broker
Wei Tong +1-206-888-
4320
wtong@brokers.com Real Estate
Agent
Profile (Configuration)
Sharing
(Dynamic)
Entity
Field
Row

Query and Search
//SOQL – Salesforce Object Query Language
SELECT Id, Name, Title__c, Beds__c Broker__r.Name
FROM Property__c
WHERE Beds__c >= 3
//SOSL - Salesforce Object Search Language
FIND {GU19*} RETURNING Account, Property__c
//Parameterized Search API
/parameterizedSearch?q=bungalow&in=ALL&sobject=Property__c

Apex Code
Declarative Logic
Customization

Data and CRUD APIs

Clients
Applications and Services
Rest API
SOAP API

API Endpoints
Automatically created with new entities/objects
Account
Property__c
/SObjects/Account
/SObjects/Account/describe
/query?q=SELECT+Name,Type+FROM+Account
...
/SObjects/Property__c
/SObjects/Property__c/describe
/query?q=SELECT+Name,Type__c+FROM+Property__c
...

DEMO: Rest API

Salesforce Connect

OData 2.0/4.0 or Custom Apex External data as
Salesforce entity
Sync schema from system of record
No data duplication
Data mastered at system of record
Salesforce Connect

Architecture
Simple Integration

Demo: Salesforce Connect

Apex Integration Services

Apex Callout
Salesforce request to external system
HttpRequest req = new HttpRequest();
req.setEndpoint(url);
req.setMethod(method);
req.setBody(body);
Http http = new Http();
HttpResponse resp = http.send(req);
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Apex Rest Endpoint
Custom API in Salesforce
@RestResource(urlMapping='/propertyhub/*')
global class PropertiesService {
@HttpGet
global static List<Property__c> getNearbyProperties(){
List<Property__c> retProps = new List<Property__c>();
RestRequest req = RestContext.request;
RestResponse resp = RestContext.response;
...
return retProps;
}
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Demo: Slack Integration Using Apex

Roundup of Other Integration Topics

Streaming API
Pub/sub API to push events using long polling
Can be replayed for 24 hours

Lightning Out
Salesforce UI in any web container

Questions?

Thank Y u