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WHY BAD STUFF HAPPENS WHEN YOU SUGARCOAT PERFORMANCE REVIEWS resourcefulmanager.com
IT HAPPENS EVERY DAY
EMPLOYEE HAS PERFORMANCE PROBLEMS
EMPLOYEE HAS PERFORMANCE PROBLEMS “This job is a real drag!”
MANAGER IS UNCOMFORTABLE WITH CONFRONTATIONS
MANAGER IS UNCOMFORTABLE WITH CONFRONTATIONS “I really don’t want a fight with this guy.”
THE PERFORMANCE REVIEW IS FULL OF BLAND, TOOTHLESS PHRASES
THE PERFORMANCE REVIEW IS FULL OF BLAND, TOOTHLESS PHRASES “Gets along well with everyone on staff.”
RATING: SATISFACTORY
WHAT’S THE HARM?
WHAT’S THE HARM? “WHEW! Swept that under the rug for another year.”
LET’S PRETEND YOU’RE THE MANAGER
LET’S PRETEND YOU’RE THE MANAGER “Do we have to?”
WELL, THE EMPLOYEE DOESN’T GET ANY BETTER
WELL, THE EMPLOYEE DOESN’T GET ANY BETTER “I don’t understand what I’m doing wrong.”
YOU’RE GETTING MORE FRUSTRATED
YOU’RE GETTING MORE FRUSTRATED “This guy is driving me nuts!”
AND EVENTUALLY
YOU FIRE HIM!
YOU FIRE HIM! “Finally we’ll be able to get some things done around here.”
BUT IT’S NOT OVER YET!
BUT IT’S NOT OVER YET! “Huh? There’s more?”
NOW UNEMPLOYED AND VERY MIFFED, HE HIRES A HOT SHOT LAWYER!
NOW UNEMPLOYED AND VERY MIFFED, HE HIRES A HOT SHOT LAWYER! “Leave it to me, I’ll get you a BIG SETTLEMENT!”
AND SUES FOR WRONGFUL DISMISSAL
AND SUES FOR WRONGFUL DISMISSAL “I’ll get even with those people!”
IN COURT, THE LAWYER PULLS OUT THOSE REVIEWS YOU WROTE THAT SAY … “Your Honor, I’d like to introduce Exhibit A.”
SATISFACTORY
SATISFACTORY “Uh-Oh”
IN FACT, THE REVIEWS INDICATE HE’S A PRETTY GOOD GUY!
IN FACT, THE REVIEWS INDICATE HE’S A PRETTY GOOD GUY! “I really didn’t mean that when I wrote it.”
AND NOW … BAD THINGS HAPPEN
THE JUDGE GIVES HIM A BIG DAMAGE AWARD “Oooooo, my lawyer got me a big cash settlement!”
AND BACK PAY
AND BACK PAY “Ouch! He gets that, too?”
BUT IT COULD BE WORSE!
BUT IT COULD BE WORSE! “Huh? How could it possibly be worse?”
THE JUDGE MAKES YOU TAKE THE EMPLOYEE BACK!
THE JUDGE MAKES YOU TAKE THE EMPLOYEE BACK! “OMG”
NOW YOU’RE STUCK WITH A MISERABLE EMPLOYEE WHO CAN’T DO THE JOB!
NOW YOU’RE STUCK WITH A MISERABLE EMPLOYEE WHO CAN’T DO THE JOB! “Dammit, I’m really going to get even now!”
AND IT ALL COULD HAVE BEEN AVOIDED IF YOU HAD ONLY …
AND IT ALL COULD HAVE BEEN AVOIDED IF YOU HAD ONLY … “Really? How?”
GIVEN AN HONEST, UPFRONT REVIEW IN THE FIRST PLACE
GIVEN AN HONEST, UPFRONT REVIEW IN THE FIRST PLACE “Is it OK if I just send him an email?”
THAT DIDN’T SUGARCOAT ANYTHING
THAT DIDN’T SUGARCOAT ANYTHING “You mean he wasn’t telling me the truth before?”
HE’D KNOW EXACTLY WHAT HE NEEDED TO IMPROVE
HE’D KNOW EXACTLY WHAT HE NEEDED TO IMPROVE “I gotta do ALL THAT?
WHO KNOWS? HE MIGHT EVEN GET BETTER
WHO KNOWS? HE MIGHT EVEN GET BETTER “I think he’s finally listening.”
MAYBE EVEN BECOME A STAR!
MAYBE EVEN BECOME A STAR! “Hey, let’s don’t get carried away!”
AND IF HE DOESN’T MAKE IT, HE WON’T BE SURPRISED WHEN YOU FIRE HIM.
AND IF HE DOESN’T MAKE IT, HE WON’T BE SURPRISED WHEN YOU FIRE HIM. “I could see that coming.”
PLUS THIS TIME YOU’LL HAVE …
DOCUMENTS TO BACK YOU UP IN COURT!
DOCUMENTS TO BACK YOU UP IN COURT! “Yes, your Honor, I think this will prove my point.”
DOCUMENTS TO BACK YOU UP IN COURT! “Yes, your Honor, I think this will prove my point.” “Uh-oh, this is not going to end w...
DOCUMENTS TO BACK YOU UP IN COURT! “Yes, your Honor, I think this will prove my point.” “Uh-oh, this is not going to end w...
resourcefulmanager.com Become The Best Manager You Can Be Need more guidance? Check out the resourcefulmanager’s BLUEPRINT...
Never Sugarcoat Performance Reviews
Never Sugarcoat Performance Reviews
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Never Sugarcoat Performance Reviews

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Why Bad Stuff Happens When You Sugarcoat Performance Reviews

It may seem harmless. But avoiding saying the truth during an evaluation could be a really expensive mistake. Yet many managers do just that. They give a pablum review, steer clear of giving the employee an honest appraisal. And in the long run, you will pay for it -- one way or the other.

Published in: Leadership & Management
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Never Sugarcoat Performance Reviews

  1. 1. WHY BAD STUFF HAPPENS WHEN YOU SUGARCOAT PERFORMANCE REVIEWS resourcefulmanager.com
  2. 2. IT HAPPENS EVERY DAY
  3. 3. EMPLOYEE HAS PERFORMANCE PROBLEMS
  4. 4. EMPLOYEE HAS PERFORMANCE PROBLEMS “This job is a real drag!”
  5. 5. MANAGER IS UNCOMFORTABLE WITH CONFRONTATIONS
  6. 6. MANAGER IS UNCOMFORTABLE WITH CONFRONTATIONS “I really don’t want a fight with this guy.”
  7. 7. THE PERFORMANCE REVIEW IS FULL OF BLAND, TOOTHLESS PHRASES
  8. 8. THE PERFORMANCE REVIEW IS FULL OF BLAND, TOOTHLESS PHRASES “Gets along well with everyone on staff.”
  9. 9. RATING: SATISFACTORY
  10. 10. WHAT’S THE HARM?
  11. 11. WHAT’S THE HARM? “WHEW! Swept that under the rug for another year.”
  12. 12. LET’S PRETEND YOU’RE THE MANAGER
  13. 13. LET’S PRETEND YOU’RE THE MANAGER “Do we have to?”
  14. 14. WELL, THE EMPLOYEE DOESN’T GET ANY BETTER
  15. 15. WELL, THE EMPLOYEE DOESN’T GET ANY BETTER “I don’t understand what I’m doing wrong.”
  16. 16. YOU’RE GETTING MORE FRUSTRATED
  17. 17. YOU’RE GETTING MORE FRUSTRATED “This guy is driving me nuts!”
  18. 18. AND EVENTUALLY
  19. 19. YOU FIRE HIM!
  20. 20. YOU FIRE HIM! “Finally we’ll be able to get some things done around here.”
  21. 21. BUT IT’S NOT OVER YET!
  22. 22. BUT IT’S NOT OVER YET! “Huh? There’s more?”
  23. 23. NOW UNEMPLOYED AND VERY MIFFED, HE HIRES A HOT SHOT LAWYER!
  24. 24. NOW UNEMPLOYED AND VERY MIFFED, HE HIRES A HOT SHOT LAWYER! “Leave it to me, I’ll get you a BIG SETTLEMENT!”
  25. 25. AND SUES FOR WRONGFUL DISMISSAL
  26. 26. AND SUES FOR WRONGFUL DISMISSAL “I’ll get even with those people!”
  27. 27. IN COURT, THE LAWYER PULLS OUT THOSE REVIEWS YOU WROTE THAT SAY … “Your Honor, I’d like to introduce Exhibit A.”
  28. 28. SATISFACTORY
  29. 29. SATISFACTORY “Uh-Oh”
  30. 30. IN FACT, THE REVIEWS INDICATE HE’S A PRETTY GOOD GUY!
  31. 31. IN FACT, THE REVIEWS INDICATE HE’S A PRETTY GOOD GUY! “I really didn’t mean that when I wrote it.”
  32. 32. AND NOW … BAD THINGS HAPPEN
  33. 33. THE JUDGE GIVES HIM A BIG DAMAGE AWARD “Oooooo, my lawyer got me a big cash settlement!”
  34. 34. AND BACK PAY
  35. 35. AND BACK PAY “Ouch! He gets that, too?”
  36. 36. BUT IT COULD BE WORSE!
  37. 37. BUT IT COULD BE WORSE! “Huh? How could it possibly be worse?”
  38. 38. THE JUDGE MAKES YOU TAKE THE EMPLOYEE BACK!
  39. 39. THE JUDGE MAKES YOU TAKE THE EMPLOYEE BACK! “OMG”
  40. 40. NOW YOU’RE STUCK WITH A MISERABLE EMPLOYEE WHO CAN’T DO THE JOB!
  41. 41. NOW YOU’RE STUCK WITH A MISERABLE EMPLOYEE WHO CAN’T DO THE JOB! “Dammit, I’m really going to get even now!”
  42. 42. AND IT ALL COULD HAVE BEEN AVOIDED IF YOU HAD ONLY …
  43. 43. AND IT ALL COULD HAVE BEEN AVOIDED IF YOU HAD ONLY … “Really? How?”
  44. 44. GIVEN AN HONEST, UPFRONT REVIEW IN THE FIRST PLACE
  45. 45. GIVEN AN HONEST, UPFRONT REVIEW IN THE FIRST PLACE “Is it OK if I just send him an email?”
  46. 46. THAT DIDN’T SUGARCOAT ANYTHING
  47. 47. THAT DIDN’T SUGARCOAT ANYTHING “You mean he wasn’t telling me the truth before?”
  48. 48. HE’D KNOW EXACTLY WHAT HE NEEDED TO IMPROVE
  49. 49. HE’D KNOW EXACTLY WHAT HE NEEDED TO IMPROVE “I gotta do ALL THAT?
  50. 50. WHO KNOWS? HE MIGHT EVEN GET BETTER
  51. 51. WHO KNOWS? HE MIGHT EVEN GET BETTER “I think he’s finally listening.”
  52. 52. MAYBE EVEN BECOME A STAR!
  53. 53. MAYBE EVEN BECOME A STAR! “Hey, let’s don’t get carried away!”
  54. 54. AND IF HE DOESN’T MAKE IT, HE WON’T BE SURPRISED WHEN YOU FIRE HIM.
  55. 55. AND IF HE DOESN’T MAKE IT, HE WON’T BE SURPRISED WHEN YOU FIRE HIM. “I could see that coming.”
  56. 56. PLUS THIS TIME YOU’LL HAVE …
  57. 57. DOCUMENTS TO BACK YOU UP IN COURT!
  58. 58. DOCUMENTS TO BACK YOU UP IN COURT! “Yes, your Honor, I think this will prove my point.”
  59. 59. DOCUMENTS TO BACK YOU UP IN COURT! “Yes, your Honor, I think this will prove my point.” “Uh-oh, this is not going to end well.”
  60. 60. DOCUMENTS TO BACK YOU UP IN COURT! “Yes, your Honor, I think this will prove my point.” “Uh-oh, this is not going to end well.” “I’ll send you my bill on Monday.”
  61. 61. resourcefulmanager.com Become The Best Manager You Can Be Need more guidance? Check out the resourcefulmanager’s BLUEPRINT ON PERFORMANCE REVEWS FIND OUT MORE

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