WHY BAD STUFF
HAPPENS WHEN YOU
SUGARCOAT
PERFORMANCE
REVIEWS
resourcefulmanager.com
IT HAPPENS
EVERY DAY
EMPLOYEE HAS
PERFORMANCE
PROBLEMS
EMPLOYEE HAS
PERFORMANCE
PROBLEMS
“This job is a
real drag!”
MANAGER IS
UNCOMFORTABLE WITH
CONFRONTATIONS
MANAGER IS
UNCOMFORTABLE WITH
CONFRONTATIONS
“I really
don’t want a
fight with
this guy.”
THE
PERFORMANCE REVIEW
IS FULL OF
BLAND,
TOOTHLESS
PHRASES
THE
PERFORMANCE REVIEW
IS FULL OF
BLAND,
TOOTHLESS
PHRASES
“Gets along
well with
everyone on
staff.”
RATING:
SATISFACTORY
WHAT’S
THE
HARM?
WHAT’S
THE
HARM?
“WHEW!
Swept that under
the rug for
another year.”
LET’S PRETEND
YOU’RE
THE
MANAGER
LET’S PRETEND
YOU’RE
THE
MANAGER
“Do we
have to?”
WELL, THE EMPLOYEE
DOESN’T
GET ANY
BETTER
WELL, THE EMPLOYEE
DOESN’T
GET ANY
BETTER
“I don’t
understand
what I’m doing
wrong.”
YOU’RE GETTING
MORE
FRUSTRATED
YOU’RE GETTING
MORE
FRUSTRATED
“This guy is
driving me
nuts!”
AND
EVENTUALLY
YOU
FIRE
HIM!
YOU
FIRE
HIM!
“Finally we’ll be
able to get some
things done
around here.”
BUT IT’S
NOT OVER YET!
BUT IT’S
NOT OVER YET!
“Huh?
There’s
more?”
NOW UNEMPLOYED
AND VERY MIFFED,
HE HIRES A
HOT SHOT
LAWYER!
NOW UNEMPLOYED
AND VERY MIFFED,
HE HIRES A
HOT SHOT
LAWYER!
“Leave it to
me, I’ll get
you a BIG
SETTLEMENT!”
AND
SUES
FOR WRONGFUL
DISMISSAL
AND
SUES
FOR WRONGFUL
DISMISSAL
“I’ll get even
with those
people!”
IN COURT, THE
LAWYER PULLS
OUT THOSE
REVIEWS
YOU WROTE
THAT SAY …
“Your Honor,
I’d like to
introduce
Exhibit A.”
SATISFACTORY
SATISFACTORY
“Uh-Oh”
IN FACT, THE
REVIEWS INDICATE
HE’S A PRETTY
GOOD GUY!
IN FACT, THE
REVIEWS INDICATE
HE’S A PRETTY
GOOD GUY!
“I really
didn’t mean
that when I
wrote it.”
AND NOW …
BAD THINGS
HAPPEN
THE JUDGE
GIVES HIM A
BIG DAMAGE
AWARD
“Oooooo, my
lawyer got
me a big cash
settlement!”
AND
BACK PAY
AND
BACK PAY
“Ouch!
He gets that,
too?”
BUT IT
COULD BE
WORSE!
BUT IT
COULD BE
WORSE!
“Huh? How
could it
possibly be
worse?”
THE JUDGE
MAKES YOU
TAKE THE
EMPLOYEE BACK!
THE JUDGE
MAKES YOU
TAKE THE
EMPLOYEE BACK!
“OMG”
NOW YOU’RE
STUCK WITH A
MISERABLE
EMPLOYEE
WHO CAN’T DO THE JOB!
NOW YOU’RE
STUCK WITH A
MISERABLE
EMPLOYEE
WHO CAN’T DO THE JOB!
“Dammit,
I’m really
going to get
even now!”
AND IT ALL
COULD HAVE BEEN
AVOIDED
IF YOU HAD ONLY …
AND IT ALL
COULD HAVE BEEN
AVOIDED
IF YOU HAD ONLY …
“Really?
How?”
GIVEN AN
HONEST,
UPFRONT
REVIEW IN THE
FIRST PLACE
GIVEN AN
HONEST,
UPFRONT
REVIEW IN THE
FIRST PLACE
“Is it OK if I
just send him
an email?”
THAT DIDN’T
SUGARCOAT
ANYTHING
THAT DIDN’T
SUGARCOAT
ANYTHING
“You mean he
wasn’t telling
me the truth
before?”
HE’D KNOW
EXACTLY WHAT HE
NEEDED TO
IMPROVE
HE’D KNOW
EXACTLY WHAT HE
NEEDED TO
IMPROVE
“I gotta
do ALL
THAT?
WHO KNOWS?
HE MIGHT EVEN
GET BETTER
WHO KNOWS?
HE MIGHT EVEN
GET BETTER
“I think
he’s finally
listening.”
MAYBE EVEN
BECOME A
STAR!
MAYBE EVEN
BECOME A
STAR!
“Hey, let’s
don’t get
carried
away!”
AND IF HE DOESN’T
MAKE IT, HE WON’T BE
SURPRISED WHEN
YOU FIRE HIM.
AND IF HE DOESN’T
MAKE IT, HE WON’T BE
SURPRISED WHEN
YOU FIRE HIM.
“I could
see that
coming.”
PLUS
THIS TIME YOU’LL HAVE …
DOCUMENTS
TO BACK YOU
UP IN COURT!
DOCUMENTS
TO BACK YOU
UP IN COURT!
“Yes, your
Honor, I think
this will prove
my point.”
DOCUMENTS
TO BACK YOU
UP IN COURT!
“Yes, your
Honor, I think
this will prove
my point.”
“Uh-oh, this
is not going
to end well.”
DOCUMENTS
TO BACK YOU
UP IN COURT!
“Yes, your
Honor, I think
this will prove
my point.”
“Uh-oh, this
is not going
to end well.”
“I’ll send you
my bill on
Monday.”
resourcefulmanager.com
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