This resume is for Rehan Shaik, who has over 5 years of experience working with cloud solutions like Microsoft Office 365, Azure, and Enterprise Mobility Suite. He currently works as a Technical Specialist at Spusht Technologies, where he designs and implements cloud solutions and provides training. Previously he worked as a Cloud Consultant and Support Engineer for Office 365. He holds certifications in CCNA, MCTS for Exchange Server 2010, Windows Server 2008, and Office 365. He has a Bachelor's degree in Information Technology.

1. RESUME
Rehan Shaik
Mobile No: +971 56 3755946
Email ID: shaikrehan18@gmail.com
Career Objective
To obtain a challenging position in a high quality engineering environment where my
resourceful experience and academic skills will add value to organizational operations.
Profile Summary
 Knowledge about cloud solutions such as Microsoft Office 365, Microsoft Azure and
Enterprise Mobility Suite.
 Experience in deploying and implementing Office 365 along with hybrid scenarios.
 A high tendency and capability to suit to the high paced and largely pressurizing work
environment.
 Thorough knowledge of traditional as well as modern operating systems.
 Good fluency in spoken and written English.
Work Experience
Company: Spusht Technologies L.L.C.
Since July 2015 till present

2. Technical Specialist
 As a Technical Specialist, I am responsible for designing and implementing cloud
solutions based on Office 365, Microsoft Azure and Enterprise Mobility Suite.
 I am also responsible for delivering training programs on Microsoft collaboration
features such as Skype for Business, OneDrive, OneNote, Yammer and SharePoint.
 Assisting peers with creating technical proposals.
 Demonstrating POCs and conducting sales meet.
 Provide troubleshooting assistance to customers.
 Provide technical skills transfer to customer’s IT team.
Projects worked on:
1. GMC Clinics: Setup Office 365 (Exchange Online, Skype for Business), Email migration.
2. HQ Creative: Delivered Office 365 end-user training
3. Transveritas: Setup Office 365(Exchange Online, Skype for Business), Email migration.
4. Al Barari: Setup Office 365 (Exchange Online), Dirsync and Email migration
Company: Tech Kart Cloud Solutions
Since December 2014 to June 2015
Cloud Consultant (Office 365)
 Deliver technical presentations on Office 365 and its components.
 Help organizations setup Office 365.
 Provide Office 365 training to IT administrators.
 Help organization with email migrations.
Company: Convergys India Pvt Ltd. (Microsoft Product Support)
Since June 2013 to November 2014
Support Engineer – Exchange Online – Office 365
 As a Support Engineer, I was responsible to provide best class Tech Support to our Office
365 customers.
 I was also accountable for Customer partner Experience results for our Customers.
 I used to deal with handling Exchange Online Migrations (Cutover/Staged/IMAP/Hybrid)

3.  Assisting customers in fixing issues like Mailbox Connectivity, Free / Busy, Public Folder
Access etc.
 Collaborating with different Specialties Team(Shared Services/SharePoint/Lync) while
isolating Issues.
 Filings Bugs with Internal resources to provide root fix at Datacentre Level.
 Assisting Peers with their challenging service requests.
 Discuss known trending Technical Road Block Issue with Escalation Folks & leads.
 Documenting and sharing Solution Documents with the teams.
 Replicating the issues in-house.
 Documentation of troubleshooting steps taken and summarize email to the respective
customers.
 Delivered triages on various Technical topic to team members.
Academic Education
 SSC - 83.6% - (CBSE Board)
 H.S.C - 66.6% – (CBSE Board)
 Bachelor’s Degree in Information Technology – 61.8% (D.Y.Patil College of Engineering
and Tech.)
Certifications:
 CCNA
 MCTS: Microsoft Exchange Server 2010
 MCTS: Windows Server 2008 Active Directory
 MCTS: Office 365
Academic Projects
 “Intrusion Detection System Using Honeypot Deception”
 The intrusion detection systemimplemented is Network Intrusion Detection
System and uses Rule-based and Anomaly-based intrusion detection techniques.

4.  The Honeypot deception technique is also implemented in this project, so that
although we detect the intrusion, the intruder will not know about this and will
continue attacking.
 Hence the intruder is blocked and essential information like intruder’s IP address
and the type of attack is extracted and stored in the database.
 The proposed IDS can also detect Shutdown virus and Snow-White Trojan.
Summary of Skills
Operating Systems, Messaging Systems and others:
 XP, Vista, Windows 7, Windows Server 2008 and 2012.
 Messaging Systems: Exchange Server 2007, 2010 and 2013. Google Apps.
 Others: SharePoint Online, Lync Online and Windows Azure (Infrastructure), EMS.
 Understanding of Hyper V and VMware products.
 Understanding of Active Directory, DNS and IIS.
Extra-Curricular Activities
 Elected as the Cultural Secretary of the college undertaking all the cultural activities.
 Worked as an organizing committee member for a state level event “Master-Mind
2012”, looking after the marketing and financial aspects.
 Worked as a Student Coordinator for national level technical event “Anukalan 2011”.
Personal Specifics
Full Name : Rehan Rashid Shaik
Gender : Male
Date of Birth : 18-06-1989
Passport Number : Z3128471