Charles "Gib" Smith is seeking an IT position where he can utilize his skills and analytical abilities to contribute to company goals. He has a Bachelor's degree in Management Information Systems from Harding University and work experience in IT internships and help desk support roles. His technical skills include Microsoft Office, Windows operating systems, networking, hardware installation, and troubleshooting. He is interested in opportunities that allow him to continue developing his IT knowledge and skills.

1. Charles “Gib” Smith
(713) 408-3417
12111 Overcup Dr
Houston, TX 77024
gibsmith@outlook.com
Ambitious Harding University graduate eager to start in an IT position where I can use my skills obtained through
my work experience and analytical skills while contributing to the overall goals ofthe company.
Education
Harding University,PaulR. Carter College of Business Searcy,AR
Bachelor of Business Administration, Management Information Systems December 2014
COBA London Study abroad program Summer 2013
Technical Knowledge
 Software: Microsoft Office Suite 2000, 2003, 2007, & 2010 (Access,Excel, PowerPoint, Word); Microsoft
Windows Operating Systems 2000, XP, Vista, Windows 7, and Windows 8; installing drivers; Active Directory;
Symantec Ghost; basic HTML, and PHP; understanding of MySQL and ORACLE; basic .NET and C++
 Hardware:Cisco VoIP phones; HP desktops & laptops; Dell desktops & laptops; Lenovo ThinkPad laptops; HP
printers; generalcomputer builds and repairs; hardware installations and desktop support
 Networking: General networking experience (running cables, troubleshooting connections, activating ports)
Work Experience
Harding University, Telecommunications Services Searcy,AR
Student Intern (paid position) April 2013-December 2014
 Worked with Network Manager and assisted in implementing campus wide Wi-Fi over the summer to service around
1,250 dorm rooms
 Assisted in setup of telephone and cable systems on campus including Cisco VoIP phones
 Participated in planning and implementing new LAN and POTS systems in various building remodels
 Performed physical running of various lines when needed
 Troubleshoot problems with Telephone (RJ-11), Internet (RJ-45), and Cable Lines (RG-6) using FLUKE Network
tools
Hilcorp Energy Company Zachary,Louisiana
Summer Intern (paid position) May 2012-August 2012
 Assisted SCADA supervisor in day-to-day troubleshooting and repair of ABB automation components
 Learned basics of automation (Ladder programming)
 Participated in implementation of new automatic shutoff systems for various gas well sites
Gordon, Arata, McCollam, Duplantis & Eagan LLP Houston, Texas
Summer Intern (paid position) July 2011-August 2011
 Assisted law firm in digitizing records
 Ensured all backups were done properly and efficiently
 Trained administrative assistants in digitization process using Excel and HP scanning software for smooth transition
post internship
FrontierMEDEX Houston, Texas
IT Intern (paid position) January 2009-September 2009
 Was one of two students selected by Spring Branch ISD for the diversified internship program
 Worked with all levels of helpdesk/desktop support and learned troubleshooting skills involving Windows OS and
any application installed on client machines
 Observed planning, and implementation of LAN for new office space

2.  Implemented new Windows OS system backup scheme using Symantec Ghost saving helpdesk time with system
rebuilds
Spring Branch Independent School District Houston, Texas
Summer IT Intern (paid position) May 2008-August 2008
 Worked with information systems team to deploy new Windows desktop computers campus wide
 Observed large scale project planning methods using the traditional approach initiation, planning and design,
execution and construction, monitoring and controlling systems, completion
 Worked with large team in order to accomplish campus wide Windows OS deployment over the summer using
Symantec Ghost