1. Rebecca Rutherford Briggs
5965 Tallant Drive Sugar Hill, GA 30518
(678) 468-6015 ● Rebecca.rutherford@gmail.com
Experienced, results-oriented technology professional with proven ability to identify, analyze and solve
problems spanning organizations, increasing internal and external customer satisfaction while
minimizingcosts. MCSE,CiscoCertifiedNetworkSpecialist andUmbraco-Level 2Developer.
PROFESSIONAL EXPERIENCE
National Society ofHigh School Scholars Atlanta, GA
IT Manager Aug 2013 – Jun 2016
 Managed all the organization’s back-end and customer facing technology systems, including
web, server and phone services while simultaneously playing a key role in regular membership
campaigns, ensuring that all print collateral, related merchandise and member kit fulfillment was
executedtimelyandunderbudget.
 Co-led the organization’s migrationfrom server-based phone system to Cloud based VoIP system
utilizingahybridof deskandsoftphones,resultingin savingsof$8K per year.
 Scheduled the migration of all users, files, archives, and devices from on-premise SBS2008 and
Exchange 2007 servers to hosted Server2012 and Office 365.
 Owned scheduling, content management and updating of organization’s main website in
Umbraco and the FoundationwebsiteinWordPress.
 Designed layout and flow of membership website pages, enhancing user interface (UI) and
mobile device interoperability, resulting in increased data mining opportunities thatled to more
targeted organizational focus during membership drives, and an increase in organization-
brandedsalesby $850K versusprior year.
 Identified and negotiated prices, terms, and delivery dates across 10 vendors for the global
organization’s hardware and software, routinely coming in under budget and regularly
identifyingcostreductionopportunities.
 Consulted marketing team on search engine optimization (SEO), reputation management, and
social mediabestpractices.
 Created and proofread all digital, HTML newsletters, scholarship, and event announcements that
were distributed almost1millionmembersglobally.
 Worked with vendor toincrease usability and speed of custom customer relations portal through
updating backend infrastructure, coding, and database efficiency, resulting in increasing
efficiencyforboththe call centerandthe end-user.
 Managed proprietary inventory system for IT assets as well as all store merchandise and
marketingcollateral.
CommunitiesinSchools(CIS) of Georgia Atlanta, GA
TechnologySpecialist Oct 2002 – Jul 2013
 Owned technology contracts for the State of Georgia office, provided in-house tech supportfor
the server,printers,andworkstations,andactedas a technology supporttoCISfieldoffices.
 Developed, coordinated and negotiated multiple large, statewide contracts with technology
vendorssuchas IBM, CDW, and Graybar.

2.  Established and maintained a partnership with the Department of Technical and Adult Education
(DTAE) to ensure the physical networking of 15 Performance Learning Centers (PLC) across the
State.
 Scheduled and supervised the Evaluation Technology Core, a volunteer group of technology
volunteers, facilities, and materials for the set-up for thousands of computers in dozens of
Performance LearningCenters(standalonenontraditionalhighschool).
 Created policies and procedures in relation to technology use and maintenance of the CISGA
computernetwork.
 Created curriculum and training (tech.access) to educate AmeriCorps interns on the mission of
CIS and augment their basic understanding of core technologies, including hardware,
networkingandthe internet.
EDUCATION / CERTIFICATION
GeorgiaSouthernUniversity Statesboro,GA
Bachelor of Science,ChildandFamilyDevelopment Dec, 1999
AmeriTrain- MCSE, CiscoCertifiedNetworkSpecialist
Umbraco- Level 2Developer
OTHER
MicrosoftOffice 365,Exchange Sever2007, Umbraco, WordPress,NextivaVOIPCommunications