1. JIM FORSYTHE 1
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JIM FORSYTHE
Technology Leader
CORE COMPETENCIES:
 Technology executive with 20+ years of progressive experience. Track record as a leader
and contributor of enterprise information technology strategies and vision on a global
scale. Unique ability to combine IT strategy development and thought leadership with
implementation and operational execution.
 Decisive leader with a keen understanding of business priorities and the ability to architect
and deliver leading edge solutions and IT transformation to support growth, operations and
scalability. Ability to communicate complex business and technology concepts to technical
and non-technical stakeholders.
 Exceptional communicator with success mobilizing teams to achieve peak business
performance within tight timelines while ensuring quality of output. Demonstrated
success in building teams, developing talent and delivering transformational results.
Experience in leading cross functional teams dispersed globally in a matrix environment.
PROFESSIONAL EXPERIENCE:
IDEO, Cambridge, MA 2000 - 2015
Director of Technology 2015 - Present
Provide technology leadership and direction for an award-winning global innovation and design firm that takes a human-centered,
design-based approaches to helping organizations in the public and private sectors innovate and grow.
 Spearhead the execution of multi-million dollar projects focused on retiring legacy system, and building and deploying leading
edge next generation enterprise models targeted towards identity management, talent system integrations and
communications platform standardizations
 Manage, develop and retain a team of 16 employees located across the US, Tokyo, Munich, London and Shanghai; set staff
priorities with a focus on accountability, innovation and professional development
 Recruit and identify next generation leaders to increase bench strength and fuel internal promotions; travel frequently
internationally to provide oversight, direction, motivation and support
 Oversee the execution of multi-phase projects directed at optimizing and transforming technology assets and enhancing system
capabilities; established track record for meeting deliverable dates, budgets and SLAs while minimizing business disruption
 Create multi-year technology roadmaps and architecture aligned with strategic objectives; present existing technology, future
state vision, resource requirements, investment plan and governance model
 Full control over a $20M capital budget with direct responsibility for global software licensing and vendor relations
 Product owner of a suite of technology platforms/applications including: Okta, Backblaze, BetterCloud, Box-Cloud Storage (Legal
and Financial docs), Casper Suite (End Point Deployment), Dropbox, Google Apps (Corporate email), Zendesk knowledge base
and help desk ticketing system
Selected Projects
 Directing migration from Active Directory to Okta as Identity Management Solution as well as talent systems integrations and
multi-factor authentication; integrating talent systems with Okta for on-boarding and provisioning of cloud based applications
 Project managing the conversion of Backblaze to CrashPlan seamlessly across the entire company
 Working directly with Dropbox to build an external application for data ontology and management
Cloud Computing
Team Leadership
Vendor Oversight
Strategic Planning
Enterprise Solutions
Off-Shore Resources
Process Automation
Project Management
Product Management
Cross-Functional Teams
Technology Integrations
Technology Architectures
Information Management
617 460 9140
jim.forsythe@gmail.com
www.linkedin.com/in/jim-forsythe-5044202

2. JIM FORSYTHE 2
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Asia Regional IT Director, Singapore, Singapore 2012 – 2015
Handpicked by leadership team to relocate to Singapore to head IT operations in Singapore, Mumbai, Shanghai and Tokyo.
 Responsible for stabilizing, building and scaling the technology infrastructure to enable the business to maintain pace with
company growth
 Established new standards, processes and procedures that streamlined interactions and communication across global teams in
order to drive the rapid deployment of solutions/projects that drove productivity and improve operational stability
 Coordinated all aspects of technology including ISP services, Desktop Support, Software Procurement, remote support and
contractors; identified and developed relations with vendors to fortify systems and provide active support
 Evaluated project requests including performing current state assessments, gathering requirements/definitions, analyzing next
generation designs, monitoring application build activities and establishing release management processes
 Partnered with leads to build data storage strategies in the cloud to improve visibility into project data between locations
 Oversaw annual technology budgeting of Asia offices as well as global contracts and vendor relations
 Other responsibilities included identifying and developing relations with vendors and lead administrator for Okta, CloudHQ
Google Apps, Dropbox for Business Box
Site Administrator - New York and Boston IT 2005 - 2012
Core member of IT Leadership team, responsible for Desktop Support for office of 50 users as well as biweekly travel to support New
York office of 30 users
 Migrated all users from Exchange to Google Apps as well as OS upgrade of both Windows and Mac, Adobe installations
 Oversaw software procurement and vendor relations as well as license server management for all CAD applications
 Other responsibilities included active Directory and server configuration/management. systems and network administration and
managing all of Software at IDEO and implementation of help desk solutions
PREVIOUS ROLES:
IDEO (BOSTON) - Systems Administrator/Desktop Support Specialist
Eastman Kodak - SQA Lab Manager / Network admin
EDUCATION & LANGUAGES:
Boston University, Boston, MA
Coursework
Languages - Only enough Mandarin, Portuguese and German to get myself in trouble