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R&D Sourcing Strategy: increase effectiveness

An Innovation Driven Procurement (IDP) Service




Capgemini Consulting is the strategy
and transformation consulting brand        Tags:
of Capgemini Group
                                           • Business Innovation
                                           • Procurement
                                           • Outsourcing
                                           • Business Model Innovation
                                           • Open Innovation
                                           • Co-creation
Outsourcing R&D requires a substantiated choice of the sourcing mode, as
well as close alignment of the business models with Suppliers & Partners
                    Many companies source the majority of their revenues from Suppliers and Partners.
                    Outsourcing initiatives has been increasing significantly over the years. Following the
    Situation       Open Innovation concept, companies have initiated co-creation with suppliers and
                    partners. The next step is starting to outsource R&D.

                    R&D is one of the most protected business functions in the large companies. Driven by
                    IP and risk management this is not something likely to be shared with the outside
  Complication      world. There is hardly any experience, leadership, culture, methods and tools available
                    in current organisations to really open up – let alone to outsource R&D effectively.

                    So how can companies outsource R&D (or at last a part of R&D) in order to increase
    Question        flexibility and effectiveness, whilst maintaining focus and dedication to the value chain’s
                    needs?



                    Companies should assess the criticality of their innovation programs and decide on the
                    appropriate model of sourcing using the Global Sourcing of Services (GSS) model. The
                    GSS model is a decision support tool for the right sourcing strategy for their Business
                    Services and / or functions.
     Answer         Once an outsourcing decision has been made, suppliers/partners must be selected
                    based on their ability and willingness to take over (part of) R&D. The business models
                    need careful alignment and for current suppliers/partners, the change from contractor
                    to developer will be substantial.


                                                                                                      14/06/2010   2
Open Innovation concepts can increase the effectiveness of R&D by the
concept of “Spin IN and Spin OUT”
                                                                                                                   IDP based on Open innovation

                                                                                                         Value chain internal mechanisms
                                                                                                          Allowing suppliers to leverage innovations in other
                                                                                                           value chains for increased profitability
                                                                                                          Connecting existing suppliers with engineers
                                                                                                          Searching and stimulating new developments within
                                                                                                           the existing supply base
                                                                                                          Set up joint development programs, co-creation,
                                                                                                           partnerships
                                                                                                          Provide toll gate services for new technologies
                                                                                                           throughout the innovation funnel

                                                                                                         Value chain external mechanisms
                                                                                                          Ensuring influx of innovations from other value
                                                                                                           chains through suppliers
 Innovators outperform the market                                                                         Scouting for new developments outside the existing
                                                           3,4%                                            supply base and in completely different markets
                14,3%                                                                                     Creating flexibility in supplier segmentation and
                                                                                                           dependency
       11,1%
                                                                                                          Building scenarios of future markets with boundary
                                                                                                           spanning networks
                                                                                                          Connecting with new ventures inside & outside the
                                           0,4%                                                            product chain
                                                                                                          Changing the market focus or future market

    Return to Shareholders                  Margin Growth


                             Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth
                             from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004
                             Source bar charts: S&P 1200 1995-2005 research                                                                         14-6-2010    3
A trade-off must be made how to source a Research & Development program,
by deciding on the optimal Ownership, Location and Management style

 The Global Sourcing of Services (GSS)
  model is a decision support tool which helps
  organisations to define the right sourcing
  strategy for their services/functions.

 Eight different sourcing modes are defined




                                                               Offshore
  varying in:




                                                    Location
   - Location (onshore or offshore)
   - Ownership (in-house or outsourced)




                                                               Onshore
                                                                                                           Light
   - Management Style (light or tight management)                                                                  Management
                                                                                                   Tight           Style
 The GSS model ranks the different sourcing                              In-house    Outsourced
  options based on attractiveness by                                            Ownership
  evaluating the R&D program in scope, the
  organisation and the environment




                                                                                                                      14-6-2010   4
Each R&D program can be analysed by five sets of Environmental
Characteristics that affect the choice of the right Sourcing Mode

 Each set of characteristics provides
  a unique insight into what the
  current maturity and preferred
  sourcing strategy is for the R&D                          Organisation’s                         Service
  program in scope                                          Characteristics                     Characteristics



 Together they form the basis of the
  sourcing strategy and will facilitate                                        SOURCING
                                                                               DECISION
  organisations to make these               Customer                                                         Competitor
  sourcing decisions more effectively        Demand                                                         Characteristics
                                          Characteristics
  by providing a systematic approach
  to diagnosing decision parameters
                                                                              Supply Market
                                                                              Characteristics
 Based on the outcome of the GSS
  model and the subsequent
  discussions, companies will be able
  to determine their strategy based on
  research and best practices



                                                                                                                  14-6-2010   5
Using the analytics of the GSS model we build a Realistic Future Positioning of
the R&D function of the company

 Example



                                                                              To-Be:
                                                                            Outsourced,
                                                                         Offshore and Tight    The analysis of an R&D program
                                                                           Management.
                        Offshore




                                                                                               can result in a change in Sourcing
                                                                         Supplier is seen as
                                                                         (strategic) partner   Mode. For any Sourcing Mode,
                                                                                               there are two options with respect
                                                                                               to suppliers:
             Location




                                                                                               1. Develop the current supply base
                        Onshore




                                                                                               2. Extend and/or change the current
                                                                      Light                       supply base
                                                                              Management
       As-Is:                                                 Tight           Style
 In-house, Onshore
      and Tight                    In-house      Outsourced
    Management.
 Supplier is seen as                      Ownership
    contractor



                        Analyzing the R&D program can result in a different supplier relationship or
                                                Innovation Partnership

                                                                                                                               14-6-2010   6
The Four Collaboration Enablers help a company to source the right partner

                 Levers                                                Levers
                  Organization                                         Definition of
                  Power struggle                                        objectives
                  Key processes                                        Evaluation system
                  Procedures                                           Remuneration
                  Dashboards                                            modes
                   and indicators                                       Supplier
                  IT systems              ARE THEY      IS THERE AN
                                                                         development
                  Interface with                                       Pressure /
                   other functions                                       constraints
                                             ABLE         INTEREST
                                           TO DO IT?     FOR THEM?


                                           DO THEY        DO THEY

                 Levers                     KNOW            WANT       Levers
                  Training              HOW TO DO IT?    TO DO IT?     Participation to the
                  Knowledge transfer                                    conception
                  Coaching                                             Emulation, Pride
                  Skills import                                        Management modes
                  Communication                                        Support basis
                  Experimentation                                      Collective project
                  Simulation exercise


    If any of the four enablers is answered with “no”, the company should decide whether to
             upgrade the current supplier/partner, or to source for a new or additional
                                         supplier/partner

                                                                                                14-6-2010   7
Once the suitable sourcing mode and supplier/partner is defined, the Business
Models of the company and supplier/partner need to be synchronised

 The business model shows the
  relationships between the customer, the
  value offered to the customer, and the
  organisational setup making it possible                  Resources                          Offer                            Customer

                                                                                           Co-creation

 As soon as the company decides to move
  activities to the partner network
  (suppliers), core capabilities within the                            Partner
                                                                       Network
                                                                                                                Customer
                                                                                                               Relationship

  company and supplier will need to shift

 This shift in capabilities must be               Core               Value                   Value             Distribution              Customer
                                                Capabilities       Configuration           Proposition           Channels                 Segment
  managed carefully in order to prevent
  redundancies, or worse, gaps

 Furthermore, the deal structure must fit                               Cost
                                                                       Structure
                                                                                             PROFIT
                                                                                                                 Revenue
                                                                                                                 Streams

  the cost and benefit drivers of both
                                                                                     Financial Performance
  parties. The four enablers of collaboration
  must be monitored continuously                                               Source: Adapted from Alexander Osterwalder, Business Model Generation




                                                                                                                                          14-6-2010   8
Capgemini has extensive experience in sourcing R&D and supporting and
managing suppliers in high-tech environments


                Piloted appropriate methods & tools
Outsourcing
 transition




                Set up supplier mgt organization
    R&D




                Supported R&D transition to suppliers
                Increased supplier R&D capability


                Capgemini conducts R&D activities for
management
Outsourcing




                Airbus in a long standing partnership
   R&D

    and




                Collaboration methods and tools are
                set up for management of R&D by Airbus
Other R&D and

 management




                Supply chain control for Siemens
 credentials
   supplier




                Supplier mgt optimization for Basell
                Supplier R&D mgt for Snecma
                Co-innovation process for Faurecia




                                                                   14/06/2010   9
Koen Klokgieters| Capgemini Consulting
                   Vice President Business Innovation Consulting
                   koen.klokgieters@capgemini.com
                   +31 (0) 6 27159293




                   Robbert den Braber | Capgemini Consulting
                   Senior Consultant Procurement Transformation
                   Robbert.den.Braber@Capgemini.com
                   +31 (0) 6 15030901


Capgemini Consulting is the strategy
and transformation consulting brand
of Capgemini Group

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R&D Outsourcing Strategy

  • 1. R&D Sourcing Strategy: increase effectiveness An Innovation Driven Procurement (IDP) Service Capgemini Consulting is the strategy and transformation consulting brand Tags: of Capgemini Group • Business Innovation • Procurement • Outsourcing • Business Model Innovation • Open Innovation • Co-creation
  • 2. Outsourcing R&D requires a substantiated choice of the sourcing mode, as well as close alignment of the business models with Suppliers & Partners Many companies source the majority of their revenues from Suppliers and Partners. Outsourcing initiatives has been increasing significantly over the years. Following the Situation Open Innovation concept, companies have initiated co-creation with suppliers and partners. The next step is starting to outsource R&D. R&D is one of the most protected business functions in the large companies. Driven by IP and risk management this is not something likely to be shared with the outside Complication world. There is hardly any experience, leadership, culture, methods and tools available in current organisations to really open up – let alone to outsource R&D effectively. So how can companies outsource R&D (or at last a part of R&D) in order to increase Question flexibility and effectiveness, whilst maintaining focus and dedication to the value chain’s needs? Companies should assess the criticality of their innovation programs and decide on the appropriate model of sourcing using the Global Sourcing of Services (GSS) model. The GSS model is a decision support tool for the right sourcing strategy for their Business Services and / or functions. Answer Once an outsourcing decision has been made, suppliers/partners must be selected based on their ability and willingness to take over (part of) R&D. The business models need careful alignment and for current suppliers/partners, the change from contractor to developer will be substantial. 14/06/2010 2
  • 3. Open Innovation concepts can increase the effectiveness of R&D by the concept of “Spin IN and Spin OUT” IDP based on Open innovation Value chain internal mechanisms  Allowing suppliers to leverage innovations in other value chains for increased profitability  Connecting existing suppliers with engineers  Searching and stimulating new developments within the existing supply base  Set up joint development programs, co-creation, partnerships  Provide toll gate services for new technologies throughout the innovation funnel Value chain external mechanisms  Ensuring influx of innovations from other value chains through suppliers Innovators outperform the market  Scouting for new developments outside the existing 3,4% supply base and in completely different markets 14,3%  Creating flexibility in supplier segmentation and dependency 11,1%  Building scenarios of future markets with boundary spanning networks  Connecting with new ventures inside & outside the 0,4% product chain  Changing the market focus or future market Return to Shareholders Margin Growth Source graphic: Prof Henry Chesbrough UC Berkeley, Open Innovation: Renewing Growth from Industrial R&D, 10th Annual Innovation Convergence, Minneapolis, Sept 27, 2004 Source bar charts: S&P 1200 1995-2005 research 14-6-2010 3
  • 4. A trade-off must be made how to source a Research & Development program, by deciding on the optimal Ownership, Location and Management style  The Global Sourcing of Services (GSS) model is a decision support tool which helps organisations to define the right sourcing strategy for their services/functions.  Eight different sourcing modes are defined Offshore varying in: Location - Location (onshore or offshore) - Ownership (in-house or outsourced) Onshore Light - Management Style (light or tight management) Management Tight Style  The GSS model ranks the different sourcing In-house Outsourced options based on attractiveness by Ownership evaluating the R&D program in scope, the organisation and the environment 14-6-2010 4
  • 5. Each R&D program can be analysed by five sets of Environmental Characteristics that affect the choice of the right Sourcing Mode  Each set of characteristics provides a unique insight into what the current maturity and preferred sourcing strategy is for the R&D Organisation’s Service program in scope Characteristics Characteristics  Together they form the basis of the sourcing strategy and will facilitate SOURCING DECISION organisations to make these Customer Competitor sourcing decisions more effectively Demand Characteristics Characteristics by providing a systematic approach to diagnosing decision parameters Supply Market Characteristics  Based on the outcome of the GSS model and the subsequent discussions, companies will be able to determine their strategy based on research and best practices 14-6-2010 5
  • 6. Using the analytics of the GSS model we build a Realistic Future Positioning of the R&D function of the company Example To-Be: Outsourced, Offshore and Tight The analysis of an R&D program Management. Offshore can result in a change in Sourcing Supplier is seen as (strategic) partner Mode. For any Sourcing Mode, there are two options with respect to suppliers: Location 1. Develop the current supply base Onshore 2. Extend and/or change the current Light supply base Management As-Is: Tight Style In-house, Onshore and Tight In-house Outsourced Management. Supplier is seen as Ownership contractor Analyzing the R&D program can result in a different supplier relationship or Innovation Partnership 14-6-2010 6
  • 7. The Four Collaboration Enablers help a company to source the right partner Levers Levers  Organization  Definition of  Power struggle objectives  Key processes  Evaluation system  Procedures  Remuneration  Dashboards modes and indicators  Supplier  IT systems ARE THEY IS THERE AN development  Interface with  Pressure / other functions constraints ABLE INTEREST TO DO IT? FOR THEM? DO THEY DO THEY Levers KNOW WANT Levers  Training HOW TO DO IT? TO DO IT?  Participation to the  Knowledge transfer conception  Coaching  Emulation, Pride  Skills import  Management modes  Communication  Support basis  Experimentation  Collective project  Simulation exercise If any of the four enablers is answered with “no”, the company should decide whether to upgrade the current supplier/partner, or to source for a new or additional supplier/partner 14-6-2010 7
  • 8. Once the suitable sourcing mode and supplier/partner is defined, the Business Models of the company and supplier/partner need to be synchronised  The business model shows the relationships between the customer, the value offered to the customer, and the organisational setup making it possible Resources Offer Customer Co-creation  As soon as the company decides to move activities to the partner network (suppliers), core capabilities within the Partner Network Customer Relationship company and supplier will need to shift  This shift in capabilities must be Core Value Value Distribution Customer Capabilities Configuration Proposition Channels Segment managed carefully in order to prevent redundancies, or worse, gaps  Furthermore, the deal structure must fit Cost Structure PROFIT Revenue Streams the cost and benefit drivers of both Financial Performance parties. The four enablers of collaboration must be monitored continuously Source: Adapted from Alexander Osterwalder, Business Model Generation 14-6-2010 8
  • 9. Capgemini has extensive experience in sourcing R&D and supporting and managing suppliers in high-tech environments Piloted appropriate methods & tools Outsourcing transition Set up supplier mgt organization R&D Supported R&D transition to suppliers Increased supplier R&D capability Capgemini conducts R&D activities for management Outsourcing Airbus in a long standing partnership R&D and Collaboration methods and tools are set up for management of R&D by Airbus Other R&D and management Supply chain control for Siemens credentials supplier Supplier mgt optimization for Basell Supplier R&D mgt for Snecma Co-innovation process for Faurecia 14/06/2010 9
  • 10. Koen Klokgieters| Capgemini Consulting Vice President Business Innovation Consulting koen.klokgieters@capgemini.com +31 (0) 6 27159293 Robbert den Braber | Capgemini Consulting Senior Consultant Procurement Transformation Robbert.den.Braber@Capgemini.com +31 (0) 6 15030901 Capgemini Consulting is the strategy and transformation consulting brand of Capgemini Group