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TEAM BUILDING
(STAFF & PARTNERSHIP)
PREPARED BY: ABDUL RASHED BARAKZAI
EDUCATION BACKGROUND
 Master of Business Administration – MBA
 Bachelor of Business Administration – BBA
 Bachelor of Information Technology – BIT
 Microsoft Certified Professional - MCP
PURPOSE:
• To understand the roll of Team building in establishing relationship with employee and
partners
• To understand how to make strong team
• To understand roll of team building in leadership
T E A M
Together Every One Achieve More
Team has a common goal or purpose where team members can develop effective, mutual
relationships to achieve team goals. Teamwork relies upon individuals working together in a
cooperative environment to achieve common team goals through sharing knowledge and
skills. P. Harris & K. Harris
Team: A group of people with different skills and different tasks, who work together on a
common project, service, or goal, with a meshing of functions and mutual support.
TEAM BUILDING ( Staff and Partnership)
WHAT IS GROUP
• Stephen P. Robins: “two or more individuals, interacting and interdependent, who have
come together to achieve particular objectives.”
TEAM Vs Group
TEAM VS. GROUP
Team Group
 A team can have more than one Head
 Team members share the responsibility
 The team members focus on achieving the team goals
 Share leadership
 Collative performance
 Individual skills are random and varied
 There is only one head in a group
 The group members do not share responsibility
 The group focus on achieving the individual goals
 Individual leadership
 Individual accountability
 Individual skills are complementary
TEAM VS. GROUP
Team Group
 Discusses the problem, then solving problem and do
collectively
 Team members are interdependent
 Discuss the problem, delegate the task to
individual
 Group members are independent
TEAM BUILDING
According to research by Bruce Tuckman (1965), teams grow through 5 stages of development:
1- Forming 2-Storming 3-Norming
4- Performing 5- Adjourning/Disbanding
(White, Tuckman -1977)
1- FORMING
• The forming stage of team development is when
people (strangers) come together for the first time.
• The atmosphere is wintry, cold and formal.
• Suspicion, distrust, caution and fear may exist.
• The interaction is more between individuals and team leader rather than
individuals themselves.
• Teams can get stuck at the forming stage if trust is low and there is no
impetus for development
2- STORMING
• The stage of working out the team’s identity. This is when the
group starts to wonder if they can gain something from being in
the group.
• Instinctive feelings may arise about others in group and
there may be differences about exactly how to proceed and
whose ideas will dominate.
• This is the sorting-out stage of the group’s growth and can be
characterized by conflict and differences.
3- NORMING
• The stage of agreeing how the team will work. Team’s agreement
on strategies, systems, and structures.
• People start to see a purpose bigger than their own and it is
the beginnings of putting others’ needs ahead of one’s own
within the framework of mutual gain.
• The norms may include a blueprint for how the team works
together.
4- PERFORMING
• The stage of harnessing what the team can do for the benefit of others.
• The group start to see that, in working together, they can achieve something greater than the
sum of their individual efforts.
• The focus is shifted from sorting out their own issues to delivering something for the benefit of
others (customers/stakeholders).
• As this stage develops, the team become willing to take risks and face challenges
that they would never have contemplated before.
• The team becomes a highly positive, can-do unit.
5- ADJOURNING OR DISBANDING
• The stage of completion. In the age of short product cycles and fast-
changing technology, teams come to a natural end and need to be
disbanded.
• This is common in the software and tech-industries, where the end of
the cycle is marked with a “wash up” meeting, i.e. a recording of the
learning of experience and hopefully, a celebration of success !
• The purpose of “wash up” meeting is for the individuals in the team
to bring the learning from the experience to the next team event.
BRUCE TUCKMAN’S TEAM JOURNEY
• The original team maturing model by Bruce Tuckman (1965) featured Form, Storm,
Norm, and Perform.
• Mary Ann White and Tuckman added Adjourn (1977).
• Timothy Briggs replaced Norm with Re-Norm and placed Norm Before Storm.
LESSON LEARNED
THE 3 A’S
• Another audit you can do to find out if you have a team or just a bunch of individuals is the 3
A’s Audit. The 3 A’s stand for Appreciating, Accepting, and Acknowledging. They re the features
of great teams and stand in contrast to the 3 C’s of poor teams: Criticizing, Complaining, and
Condemning.
• Accepting: letting people know they are valued members of the team.
• Acknowledging: letting them know they belong.
• Appreciating: letting them know the team just wouldn’t be the same without them.
CLASS DISCUSSION
• Are you a member of a team at your workplace ? If so, where do you see your team in
the 5 stages of Tuckman’s team development journey ?
THREATS TO TEAM BUILDING
(STAFF & PARTNERSHIP)
• Individualism is the hidden threat to
teamwork. At anytime, the pull
towards individualism may outweigh
the pull towards teamwork and lead
to the break up of the team.
1 - INDIVIDUALISM
Teams survive and prosper on the individual contributions people make,
but unless they are properly channeled into the overall needs of the
team, individual effort can become individualism.
• Individualism means putting one’s own needs ahead of those of the
team, even by using the team to advance oneself. In this way the
cohesion of the team can be seriously undermined.
• A good team allow all its members room to breath
and space to grow and be themselves.
TRAGEDY ON MT EVEREST:
In the spring of 1996, dozens of climbers made their way to the top of
the world’s tallest mountain, Mt Everest. Most of those on the climb
were a mix of the wealthy and adventurous. But they were not teams.
On the day they were meant to reach the summit, disaster struck.
A striking whiteout storm caught four groups at the top. 8 climbers
died including
those leading the groups and their guides.
TRAGEDY ON MT EVEREST (CONTINUES…)
The incident illustrated what can go wrong when individualism
comes before teamwork. Each climbers was in it for their own
pride and glory. There was no team training before the climb.
No common bond or experiences. No plan, organization, or
sharing. The group members hardly knew each other.
As a result, when the leaders were killed, the rest didn’t know
what to do.
2- STARS
Stars are those people whose personal contribution in the
team is greater than the rest. Stars exist in all sorts of
team.
in teams of dogs pulling sledges across the Arctic, it was
found that in the best team, there was usually one dog
that pulled up to 20% more than the rest.
STARS (CONTINUES…)
As long as stars stay team-focused, they can act as role
models to others. When star becomes self-focused, they may
use the team to promote themselves into higher positions.
Research has shown that when stars receive favors, privileges
and rewards not available to the rest of the team, overall
team performance declines.
“ME FIRST” ATTITUDES ( STAFF & PARTNERSHIP)
Here are 10 attitudes that come from the Kindergarten for under 5’s but can equally be
applied to non-team players:
1. If I like it, it’s mine.
2. If it’s in my had, it’s mine.
3. If I can take it from you, it’s mine.
4. If I had it a little while ago, it’s mine.
5. If it’s mine, it must never appear to be yours in any way.
6. If I’m building something, all of the pieces are mine.
7. If it looks like mine, it’s mine.
8. If I saw it first, it’s mine.
9. If you are playing with something and put it down, it automatically become mine.
10. If it’s broken and no use, it’s mine.
3) PASSENGERS
Passengers are those who use the team for a free ride. Latané found
that when individuals contributions cannot be assessed, some people
believe they can free-ride. He found that for every new member of a
tug-of-war team the rest pulled 10% less hard. Passengers can be
carried by the team only for so long: in time the rest of the team will
find them out. If passengers’ performance is not addressed, others
may well follow their example and the team will disintegrate.
4) GENDER
Research into team performance indicates that there are differences in
the way men and women view their teams.
• Men, for example, like clearly defined team roles; women are
happier when they are less clear.
• Men find difficulty in asking for help from others in the team;
women don’t.
• Men feel empowered by rows in the team; women feel diminished.
• Men enjoy pointing out their teammates’ mistakes; women don’t.
5) CULTURE
Western culture has a tendency to promote individualism at the
expense of teamwork. “We believe in the concept of the self-
made man or woman and often justify our personal success by
arguing that, by helping ourselves first, we thereby help the rest of
society”.
Other cultures, notably Japan, rate the importance of the team
much more highly. This is reflected in how a typical Western office
and a typical Japanese office are laid out.
6) CLIQUES:
A clique is a group within a group, usually formed to pursue
their own aims which may be at odds with those of the
mother group. The world “clique” is thought to derive from
the French word “claquer” meaning “to clap”. A clique was a
specially-hired group of people who attended openings of
plays and operas and, in return from money, clapped or
jeered according to who was paying them.
7) UNRESOLVED CONFLICT
Conflict between people is inevitable when they work-closely
together. In strong, well-led teams, conflict can be the basis of win-
win solutions which can benefit the team. When left unresolved,
however, conflict can undermine the team’s morale.
Step for Correction:
Step 1: Initial tolerance
Step 2: Attempts to correct
Step 3: Verbal aggression
Step 4: Physical aggression
Step 5: Rejections.
SUCCESSFUL TEAM ROLL
(STAFF & PARTNERSHIP)
1) The Coordinator: Research has shown that all
great teams need someone whose main job is to
coordinate all the team’s activities. This person
may or may not be the official team leader. They
are like the team’s compass, a quite point in the
middle of activity.
2) The Go-fer: The team “go-fer” is the person who
happily “goes for this” and “goes for that”. He or she is
perfectly happy to do all the nitty-gritty jobs that
nobody else wants to do and without which things
could soon break down. Always highly energetic, the
Go-fer doesn’t mind what they have to do. They even
enjoy botched jobs just for the pleasure of re-doing
them !
3- THE RELATER:
If you don’t have a Relater in your team, team’s life quickly
becomes cold and formal. The team Relater is the team’s people
person. They want everyone in the team to enjoy themselves.
With sixth sense that tells them when someone is not happy, one
of their natural gifts is acting as the team matchmaker as they
instinctively know who will
work well with whom.
4) THE MAVERICK
The Maverick is not a natural team players but is still essential to the
good health of the team. That’s because the Maverick is the person
who is not afraid to swim against the tide. He or she doesn’t care if
they are in a minority of one even when everyone else takes a
different stand from them.
Such a role is an invaluable defense against groupthink, the
tendency of the team to think as one.
5) The Observer: The Observer is the team’s eyes
and ears. They see the big picture, know what's
going on, and can foresee problems before they
arise often team Observers are gatekeepers,
possibly receptionists, secretaries, or security
personnel.
They not only know the official version of events,
but the unofficial as well.
7) The Moralist: Those who fill the “moral” role in
teams provide the team with its rules and standards,
its musts and should. They are the standard bearers
for the right way for the team to proceed. They hate
it when others break the rules and insist that the
team should act according to plan including a high
standard of performance.
SUCCESSFUL TEAM ROLL
(STAFF & PARTNERSHIP)
6) THE CHECKER
Checkers are people who like things to be done in an orderly fashion. When others in the
team run away with ideas, they Checker will always call them back to cross the I’s and dot
the T’s. by nature cautious and suspicious, Checkers always search for the safest route for
the team to travel.
8) The Winner: Winners are the team’s stars. They
have an instinct for promoting the team and
themselves. When others on the team feel down,
Winner get them up. And when the team face tough
assignments, they either put themselves forward as
the team’s champion or rally the team to motivate
themselves to new heights.
9) The Leader: The Leader role is not always filled by
the official team leader. The Leader is a leader by
personality and nature. He or she is often the most
dominant person in the group and always the most
confident and more fearless. They can get others to
do anything for them
which is why official team leaders need these
people on their side and not against them.
SUCCESSFUL TEAM ROLL
(STAFF & PARTNERSHIP)
ASSIGNMENT
• What role do you see yourself playing in
your teams at your workplace? And why?
• Brief team introduction, Roles, Description,
Qualification & Responsibilities.
• How do you solve conflicts and problem in
your team?
• Which stage are the Team and why?

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Team building (staff and partnership)

  • 1. TEAM BUILDING (STAFF & PARTNERSHIP) PREPARED BY: ABDUL RASHED BARAKZAI
  • 2. EDUCATION BACKGROUND  Master of Business Administration – MBA  Bachelor of Business Administration – BBA  Bachelor of Information Technology – BIT  Microsoft Certified Professional - MCP
  • 3. PURPOSE: • To understand the roll of Team building in establishing relationship with employee and partners • To understand how to make strong team • To understand roll of team building in leadership
  • 4.
  • 5. T E A M Together Every One Achieve More
  • 6.
  • 7. Team has a common goal or purpose where team members can develop effective, mutual relationships to achieve team goals. Teamwork relies upon individuals working together in a cooperative environment to achieve common team goals through sharing knowledge and skills. P. Harris & K. Harris Team: A group of people with different skills and different tasks, who work together on a common project, service, or goal, with a meshing of functions and mutual support. TEAM BUILDING ( Staff and Partnership)
  • 8. WHAT IS GROUP • Stephen P. Robins: “two or more individuals, interacting and interdependent, who have come together to achieve particular objectives.”
  • 10. TEAM VS. GROUP Team Group  A team can have more than one Head  Team members share the responsibility  The team members focus on achieving the team goals  Share leadership  Collative performance  Individual skills are random and varied  There is only one head in a group  The group members do not share responsibility  The group focus on achieving the individual goals  Individual leadership  Individual accountability  Individual skills are complementary
  • 11. TEAM VS. GROUP Team Group  Discusses the problem, then solving problem and do collectively  Team members are interdependent  Discuss the problem, delegate the task to individual  Group members are independent
  • 12. TEAM BUILDING According to research by Bruce Tuckman (1965), teams grow through 5 stages of development: 1- Forming 2-Storming 3-Norming 4- Performing 5- Adjourning/Disbanding (White, Tuckman -1977)
  • 13. 1- FORMING • The forming stage of team development is when people (strangers) come together for the first time. • The atmosphere is wintry, cold and formal. • Suspicion, distrust, caution and fear may exist. • The interaction is more between individuals and team leader rather than individuals themselves. • Teams can get stuck at the forming stage if trust is low and there is no impetus for development
  • 14. 2- STORMING • The stage of working out the team’s identity. This is when the group starts to wonder if they can gain something from being in the group. • Instinctive feelings may arise about others in group and there may be differences about exactly how to proceed and whose ideas will dominate. • This is the sorting-out stage of the group’s growth and can be characterized by conflict and differences.
  • 15. 3- NORMING • The stage of agreeing how the team will work. Team’s agreement on strategies, systems, and structures. • People start to see a purpose bigger than their own and it is the beginnings of putting others’ needs ahead of one’s own within the framework of mutual gain. • The norms may include a blueprint for how the team works together.
  • 16. 4- PERFORMING • The stage of harnessing what the team can do for the benefit of others. • The group start to see that, in working together, they can achieve something greater than the sum of their individual efforts. • The focus is shifted from sorting out their own issues to delivering something for the benefit of others (customers/stakeholders). • As this stage develops, the team become willing to take risks and face challenges that they would never have contemplated before. • The team becomes a highly positive, can-do unit.
  • 17. 5- ADJOURNING OR DISBANDING • The stage of completion. In the age of short product cycles and fast- changing technology, teams come to a natural end and need to be disbanded. • This is common in the software and tech-industries, where the end of the cycle is marked with a “wash up” meeting, i.e. a recording of the learning of experience and hopefully, a celebration of success ! • The purpose of “wash up” meeting is for the individuals in the team to bring the learning from the experience to the next team event.
  • 18.
  • 19. BRUCE TUCKMAN’S TEAM JOURNEY • The original team maturing model by Bruce Tuckman (1965) featured Form, Storm, Norm, and Perform. • Mary Ann White and Tuckman added Adjourn (1977). • Timothy Briggs replaced Norm with Re-Norm and placed Norm Before Storm.
  • 21. THE 3 A’S • Another audit you can do to find out if you have a team or just a bunch of individuals is the 3 A’s Audit. The 3 A’s stand for Appreciating, Accepting, and Acknowledging. They re the features of great teams and stand in contrast to the 3 C’s of poor teams: Criticizing, Complaining, and Condemning. • Accepting: letting people know they are valued members of the team. • Acknowledging: letting them know they belong. • Appreciating: letting them know the team just wouldn’t be the same without them.
  • 22. CLASS DISCUSSION • Are you a member of a team at your workplace ? If so, where do you see your team in the 5 stages of Tuckman’s team development journey ?
  • 23. THREATS TO TEAM BUILDING (STAFF & PARTNERSHIP) • Individualism is the hidden threat to teamwork. At anytime, the pull towards individualism may outweigh the pull towards teamwork and lead to the break up of the team.
  • 24. 1 - INDIVIDUALISM Teams survive and prosper on the individual contributions people make, but unless they are properly channeled into the overall needs of the team, individual effort can become individualism. • Individualism means putting one’s own needs ahead of those of the team, even by using the team to advance oneself. In this way the cohesion of the team can be seriously undermined. • A good team allow all its members room to breath and space to grow and be themselves.
  • 25. TRAGEDY ON MT EVEREST: In the spring of 1996, dozens of climbers made their way to the top of the world’s tallest mountain, Mt Everest. Most of those on the climb were a mix of the wealthy and adventurous. But they were not teams. On the day they were meant to reach the summit, disaster struck. A striking whiteout storm caught four groups at the top. 8 climbers died including those leading the groups and their guides.
  • 26. TRAGEDY ON MT EVEREST (CONTINUES…) The incident illustrated what can go wrong when individualism comes before teamwork. Each climbers was in it for their own pride and glory. There was no team training before the climb. No common bond or experiences. No plan, organization, or sharing. The group members hardly knew each other. As a result, when the leaders were killed, the rest didn’t know what to do.
  • 27. 2- STARS Stars are those people whose personal contribution in the team is greater than the rest. Stars exist in all sorts of team. in teams of dogs pulling sledges across the Arctic, it was found that in the best team, there was usually one dog that pulled up to 20% more than the rest.
  • 28. STARS (CONTINUES…) As long as stars stay team-focused, they can act as role models to others. When star becomes self-focused, they may use the team to promote themselves into higher positions. Research has shown that when stars receive favors, privileges and rewards not available to the rest of the team, overall team performance declines.
  • 29. “ME FIRST” ATTITUDES ( STAFF & PARTNERSHIP) Here are 10 attitudes that come from the Kindergarten for under 5’s but can equally be applied to non-team players: 1. If I like it, it’s mine. 2. If it’s in my had, it’s mine. 3. If I can take it from you, it’s mine. 4. If I had it a little while ago, it’s mine. 5. If it’s mine, it must never appear to be yours in any way. 6. If I’m building something, all of the pieces are mine. 7. If it looks like mine, it’s mine. 8. If I saw it first, it’s mine. 9. If you are playing with something and put it down, it automatically become mine. 10. If it’s broken and no use, it’s mine.
  • 30. 3) PASSENGERS Passengers are those who use the team for a free ride. Latané found that when individuals contributions cannot be assessed, some people believe they can free-ride. He found that for every new member of a tug-of-war team the rest pulled 10% less hard. Passengers can be carried by the team only for so long: in time the rest of the team will find them out. If passengers’ performance is not addressed, others may well follow their example and the team will disintegrate.
  • 31. 4) GENDER Research into team performance indicates that there are differences in the way men and women view their teams. • Men, for example, like clearly defined team roles; women are happier when they are less clear. • Men find difficulty in asking for help from others in the team; women don’t. • Men feel empowered by rows in the team; women feel diminished. • Men enjoy pointing out their teammates’ mistakes; women don’t.
  • 32. 5) CULTURE Western culture has a tendency to promote individualism at the expense of teamwork. “We believe in the concept of the self- made man or woman and often justify our personal success by arguing that, by helping ourselves first, we thereby help the rest of society”. Other cultures, notably Japan, rate the importance of the team much more highly. This is reflected in how a typical Western office and a typical Japanese office are laid out.
  • 33. 6) CLIQUES: A clique is a group within a group, usually formed to pursue their own aims which may be at odds with those of the mother group. The world “clique” is thought to derive from the French word “claquer” meaning “to clap”. A clique was a specially-hired group of people who attended openings of plays and operas and, in return from money, clapped or jeered according to who was paying them.
  • 34. 7) UNRESOLVED CONFLICT Conflict between people is inevitable when they work-closely together. In strong, well-led teams, conflict can be the basis of win- win solutions which can benefit the team. When left unresolved, however, conflict can undermine the team’s morale. Step for Correction: Step 1: Initial tolerance Step 2: Attempts to correct Step 3: Verbal aggression Step 4: Physical aggression Step 5: Rejections.
  • 35. SUCCESSFUL TEAM ROLL (STAFF & PARTNERSHIP) 1) The Coordinator: Research has shown that all great teams need someone whose main job is to coordinate all the team’s activities. This person may or may not be the official team leader. They are like the team’s compass, a quite point in the middle of activity. 2) The Go-fer: The team “go-fer” is the person who happily “goes for this” and “goes for that”. He or she is perfectly happy to do all the nitty-gritty jobs that nobody else wants to do and without which things could soon break down. Always highly energetic, the Go-fer doesn’t mind what they have to do. They even enjoy botched jobs just for the pleasure of re-doing them !
  • 36. 3- THE RELATER: If you don’t have a Relater in your team, team’s life quickly becomes cold and formal. The team Relater is the team’s people person. They want everyone in the team to enjoy themselves. With sixth sense that tells them when someone is not happy, one of their natural gifts is acting as the team matchmaker as they instinctively know who will work well with whom.
  • 37. 4) THE MAVERICK The Maverick is not a natural team players but is still essential to the good health of the team. That’s because the Maverick is the person who is not afraid to swim against the tide. He or she doesn’t care if they are in a minority of one even when everyone else takes a different stand from them. Such a role is an invaluable defense against groupthink, the tendency of the team to think as one.
  • 38. 5) The Observer: The Observer is the team’s eyes and ears. They see the big picture, know what's going on, and can foresee problems before they arise often team Observers are gatekeepers, possibly receptionists, secretaries, or security personnel. They not only know the official version of events, but the unofficial as well. 7) The Moralist: Those who fill the “moral” role in teams provide the team with its rules and standards, its musts and should. They are the standard bearers for the right way for the team to proceed. They hate it when others break the rules and insist that the team should act according to plan including a high standard of performance. SUCCESSFUL TEAM ROLL (STAFF & PARTNERSHIP)
  • 39. 6) THE CHECKER Checkers are people who like things to be done in an orderly fashion. When others in the team run away with ideas, they Checker will always call them back to cross the I’s and dot the T’s. by nature cautious and suspicious, Checkers always search for the safest route for the team to travel.
  • 40. 8) The Winner: Winners are the team’s stars. They have an instinct for promoting the team and themselves. When others on the team feel down, Winner get them up. And when the team face tough assignments, they either put themselves forward as the team’s champion or rally the team to motivate themselves to new heights. 9) The Leader: The Leader role is not always filled by the official team leader. The Leader is a leader by personality and nature. He or she is often the most dominant person in the group and always the most confident and more fearless. They can get others to do anything for them which is why official team leaders need these people on their side and not against them. SUCCESSFUL TEAM ROLL (STAFF & PARTNERSHIP)
  • 41. ASSIGNMENT • What role do you see yourself playing in your teams at your workplace? And why? • Brief team introduction, Roles, Description, Qualification & Responsibilities. • How do you solve conflicts and problem in your team? • Which stage are the Team and why?

Editor's Notes

  1. Type of Business, Number of people working with you
  2. Together – Encourage- Aim- Motivation
  3. Geese in Flight: Geese fly in a V shape to protect members of the flock and to conserve energy. As the bird in front travels forward it leaves a gap behind it called a vortex. This means that it is following teammates have less air resistance to fly against. When the leader gets tired, it moves to the back of the V and all the geese move up the formation so that each of them gets a turn at leading. The formation allows all the geese to keep an eye on each other. This care and the technique of flying means that a flock of geese can cover 70% more distance than a bird flying on its own. Because each bird maximizes its strength, it is also much harder for predators to single out any bird for attack. This ensures the survival of the flock.
  4. The group focuses on achieving the individual goals. On the contrary, the team members focus on achieving the team goals.
  5. The group members are independent. Unlike a group, the team members are interdependent.
  6. Impetus means motivation
  7. Storming -
  8. Contemplated means expected planed
  9. Japan Offices Vs Western
  10. Moralist is Roll maker he/ she hate those who break the rools
  11. Winner work with team member to win.. If any one feel down he get them up