Regal Maintenance Solutions is the leader in third-party maintenance and support for Stratus® products. Our team of dedicated specialists bring over 100 years of experience and expertise with respect to a variety of Stratus® systems.

1. Regal Maintenance Solutions is the leader in third-party
maintenance and support for Stratus® products.

2. Maintenance Agreements
Managed Services
Professional Services
SysAdmin Services
Buy/Sell/Dispose of Hardware
What We Do

3. All businesses will experience either software or hardware related
problems at some point; this frustration can cost businesses
revenue, reputation and customers but many businesses simply
cannot justify having a dedicated IT department.
!
This is where Regal can help ensure that downtime is minimised
or avoided, at a cost the business can support.
!
All the benefits of having your own people on site without the
cost of paying for them when there’s nothing to do!
!
Maintenance Agreement

4. Regal provide world class
service with numerous benefits
including:!
!
• 24×7 helpdesk team.!
• Direct access to our
technical support experts.!
• Technical Services Account
Manager!
• Assessment of your IT
infrastructure to ensure it is
running efficiently as
possible.!
• Disaster recovery
assessment and risks.
Managed Services

5. !
• Capacity planning!
• Diagnostic tools and
configuration!
• Performance analysis and
tuning!
• Disaster recovery
assessments!
• Backup solutions!
• System migration!
• Education and training on
hardware and Operating
System Administration
Professional Services

6. Examples of some SysAdmin services
that Regal can provide include:
• On-site verification to assist
remote troubleshooting efforts.
• Rebooting or power cycling of
servers, routers and other
equipment.
• ‘Smart Hands’ service to replace
hot swappable server components.
• Set-up and connection of console
port for remote management and
control by customers.
• Scheduling system backups outside
of normal business hours.
• System configuration, set-up and
test.
SysAdmin Services

7. Hardware We Sell
• Regal can supply all Stratus® systems
and components as well as CPU and
memory upgrades and you don’t
need to have a maintenance
agreement with us.
• Our ambition is to extend the life of
the hardware you have by
maximizing your initial investment
and minimizing downtime and the
cost of replacement systems.
Hardware We Buy
• Please send us an email with any systems
you have to sell and we get back to you
within 24 hours.
System Disposals
• secure IT equipment disposals
• from removal from site to destruction and
recycling where possible
• work with clients to achieve the highest
revenue return for their redundant
equipment and/or safe and ethical disposal.
• in compliance with the WEEE (2012/19/EU
compliance) directive
• all data is 100% destroyed.
Buy/Sell/Disposal of Hardware

8. Contact Us
!
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UNITED STATES HQ:!
Regal Maintenance Solutions, 260 Peachtree Street, Suite 2200,
Atlanta, GA 30303, USA!
USA: +1 410 213 9425!
!
!
EMEA HQ:!
Regal Maintenance Solutions, 5 Minton Place, Victoria Road,
Bicester, Oxon, OX26 8QB, UK!
UK: +44 (0)1276 61600