With Pulse, we take care of your migration so your customers get the best possible experience. From maintenance to upgrades, we handle it all. We Provides Customer Call back and Missed call Service in Chennai | Cloud Call center software in chennai | Call logger in Chennai. https://www.pulse.in/

1. PULSE TELESYSTEMS
PVT LTD
An Exceptional
Call Management
Software on the cloud.
www.pulse.in

2. With a cloud-based
contact center integrated
into a single solution, you
can provide superior
customer service.

3. Pulse Cloud Call Centre is
a powerful tool for
managing your enterprise's
phone calls.
Call Management
Software for
Enterprises

4. Call routing
IVR
Call Recording
Call Forwarding
Call queue
Call Barging
Voicemail
Key Features of the
call Centre Platform

5. Route all incoming calls to
the most appropriate
agent, according to the
best routing strategies
that minimize agent time
and maximize customer
satisfaction.
Call Routing

6. Create intuitive voice
responses that engage
your customers and guide
them to the desired agent
or information.
IVR

7. Calls recorded for future
auditing purposes to
ensure quality service
levels and compliance
recommendations are met
by customer service
agents.
Call Recording

8. Optimise the number of
agents needed by creating
smart queues for waiting
calls.
Call queue

9. To provide a higher level
of security, all calls are
encrypted. For enhanced
security, packets are
routed through secure TLS
ports and web sockets.
Encrypted Calling

10. You can forward calls to a
particular number at any
time or only during
specific intervals. While on
call, you can transfer calls
to any agent or
department of your choice.
Call Forwarding and
Call Transfer

11. In the case of unanswered
calls, the customer can
leave a message
(voicemail). Voicemails are
instantly emailed to the
respective agent or group
for prompt action.
Voicemail

12. During a live call, you can
barge calls, listen to live
conversations, as well as
instruct agents.
Call Barging

13. PULSE TELESYSTEMS PVT LTD
11/9, Pulse Province,
Sterling Road, 3rd
Cross Street,
Nungambakkam,
Chennai - 600034.
44 4000 1800
sales@pulse.in
802, Sigma IT Park,
MIDC Industrial Area,
Sector 8, Rabale,
Navi Mumbai, Mumbai-
400701.
7400353342
sales@pulse.in
CHENNAI MUMBAI

14. PULSE TELESYSTEMS PVT LTD
TBR Towers, Next to
SBM Jain College,
Vinobha Nagar,
Sudhama Nagar,
Bengaluru, Karnataka
560002.
8037014800
BANGALORE
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