This is a basic discussion type presentation on two major part of behavior management theory.

1. TOPICS:
• Theory of Mary Parker Follett
• The Hawthorne Studies

2. Theory Of Mary Parker Follett

3. Mary Parker
Follett
3 September 1868 – 18
December 1933
• Social Worker , Management Theorist and
consultant
• Known as “Mother of Modern Management”

4. Follett’s Observation On Management
Theory
• Noticed that Classical Management
Theory ignored the human side of
an organization.
• Believed “ Management is the art of
getting things done through
people “
• “Powering with” rather than
“Powering Over”

5. MAIN PRINCIPALS OF FOLLETT’S
THEORY
Follett’s
Theory
Integration
Power With
Group
Power
Integration: Workers of all levels
should integrate to reach the
organization’s goals
Power With: Workers should
practice co-active power.
Group Power: Group power should
be valued over personal power.

6. OTHER PRINCIPALS OF FOLLETT’S
THEORY
Direct contact: Direct contact between employees and
managers helps organizations avoid conflict and
misunderstandings
Early stages: Coordination should be learned and
mastered straight away. No employee should feel less
important than the next; each has a significant role that
compliments the roles of others.

7. OTHER PRINCIPALS OF FOLLETT’S
THEORY
Reciprocal relationship: Every worker, regardless of
their level in hierarchy, is responsible for pulling their
weight and integrating with the rest of the
organization
Continuous process: Coordination must be
maintained. Don't just learn it and forget about it

8. THE HAWTHORNE STUDIES
 Set of experiments before
world war 2 to increase
productivity of workers.
 Experimented by Elton
Mayo

9. Experiments:
• Improved lighting on work
environment
• having a clean workstation
• allowing employees to build
and work in teams
• having regular breaks
• And few other variables

10. CONCLUTION
• Production increased by 30%
• Work performance depends on social issue,
work environment and job satisfaction

11. Resources:
1. Management Chapter02 (slideshare.net)
2. Mary Parker Follett's Management Theory -
business.com
3. The Hawthorne Studies – Introduction to Business
(opentextbc.ca)