2. INDEXINDEX
We TubeWe Tube
•Have you stop smokingHave you stop smoking
•Screening Employees – The need of the hour.Screening Employees – The need of the hour.
•Project ManagementProject Management
•Types of E-BusinessTypes of E-Business
•Role of Insurance in Healthcare SectorRole of Insurance in Healthcare Sector
•Business Intelligence Warehouse - OLAPBusiness Intelligence Warehouse - OLAP
We LoungeWe Lounge
•Mr. Mohit Khattar – MD & CEO, Nature’s BasketMr. Mohit Khattar – MD & CEO, Nature’s Basket
•Mr. Goutam Datta – VP Technology, ICICI Lombard GIC LtdMr. Goutam Datta – VP Technology, ICICI Lombard GIC Ltd
•Mr. Makarand Khatavkar – MD & HR Head, Deutsche BankMr. Makarand Khatavkar – MD & HR Head, Deutsche Bank
3. INDEXINDEX
News WireNews Wire
•3 ways to get noticed by recruiters on LinkedIn3 ways to get noticed by recruiters on LinkedIn
•How to answer interview questions about a gap in your work historyHow to answer interview questions about a gap in your work history
•India among top 5 innovation destinationIndia among top 5 innovation destination
•Airtel deploys BI platform to gain customer InsightAirtel deploys BI platform to gain customer Insight
•IBM's new tech can make your smartphones run blazing fastIBM's new tech can make your smartphones run blazing fast
•IT sector to lose 6.4 lakh 'Low Skilled Jobs' to automation by 2021IT sector to lose 6.4 lakh 'Low Skilled Jobs' to automation by 2021
•India to aim for top three by 2025 in data analyticsIndia to aim for top three by 2025 in data analytics
•Microsoft buys LinkedIn; Strengthens enterprise social media bizMicrosoft buys LinkedIn; Strengthens enterprise social media biz
•6 ways data is taking over retail6 ways data is taking over retail
•Infosys revamps processes across verticals to boost productivityInfosys revamps processes across verticals to boost productivity
5. HAVE YOU STOP SMOKINGHAVE YOU STOP SMOKING
Smoking is considered to be one of the biggest public health threats the world has ever faced. There are around 1.4 BillionSmoking is considered to be one of the biggest public health threats the world has ever faced. There are around 1.4 Billion
smokers in today's world. One cigarette reduces about 1 minute of a person's life. Around 100 million death were caused bysmokers in today's world. One cigarette reduces about 1 minute of a person's life. Around 100 million death were caused by
smoking in the 20th century. In India alone around 6.35 lakh people die from diseases derived from smoking every year.smoking in the 20th century. In India alone around 6.35 lakh people die from diseases derived from smoking every year.
An average cigarette contains the below ingredientsAn average cigarette contains the below ingredients
•acetic acidacetic acid
•nicotinenicotine
•methanemethane
•ammoniaammonia
•candle waxcandle wax
•carbon monoxidecarbon monoxide
•hexaminehexamine
•formaldehydeformaldehyde
•arsenicarsenic
6. The effects of smoking are listed belowThe effects of smoking are listed below
•when a person takes a puff of smoke, the chemicals which forms the ingredient of a cigarette getswhen a person takes a puff of smoke, the chemicals which forms the ingredient of a cigarette gets
absorbed in the blood and reaches multiple organs which can cause heart disease, lung or other bodyabsorbed in the blood and reaches multiple organs which can cause heart disease, lung or other body
cancers.cancers.
•when a pregnant women smoke, it directly affects the brain development and body growth of thewhen a pregnant women smoke, it directly affects the brain development and body growth of the
baby.baby.
•it makes the blood clot.it makes the blood clot.
•it effects the immune system of the body and makes it vulnerable to other diseasesit effects the immune system of the body and makes it vulnerable to other diseases
Smoking has many myths associated with it. Some of them areSmoking has many myths associated with it. Some of them are
•It helps with concentrationIt helps with concentration
•It helps reduce tensionIt helps reduce tension
•It helps a person to relaxIt helps a person to relax
•It decreases feelings of distressIt decreases feelings of distress
•It increases energy levelsIt increases energy levels
7. The below ways could be tried to quit smokingThe below ways could be tried to quit smoking
•S = Set a quit dateS = Set a quit date
•T = tell family, friends and co-workers that one plan to quitT = tell family, friends and co-workers that one plan to quit
•A = anticipate and plan for the challenges one will face while quittingA = anticipate and plan for the challenges one will face while quitting
•R = remove cigarettes and other tobacco products from one’s home, car and workplace.R = remove cigarettes and other tobacco products from one’s home, car and workplace.
•T = Talking to one’s doctor about getting help to quitT = Talking to one’s doctor about getting help to quit
The Benefit of quitting smoking areThe Benefit of quitting smoking are
12 hours of no smoking makes carbon monoxide in your blood returns to normal12 hours of no smoking makes carbon monoxide in your blood returns to normal
2-12 weeks of no smoking makes blood circulation and lung function improved2-12 weeks of no smoking makes blood circulation and lung function improved
1 year of no smoking leads to increased risk of having a heart attack reduced by half1 year of no smoking leads to increased risk of having a heart attack reduced by half
5 years of no smoking leads to risk of a stroke reduced to the same risk as a person who never5 years of no smoking leads to risk of a stroke reduced to the same risk as a person who never
smokedsmoked
10 years of no smoking reduces the risk of lung cancer.10 years of no smoking reduces the risk of lung cancer.
8. SCREENING EMPLOYEES – THE NEED OFSCREENING EMPLOYEES – THE NEED OF
THE HOURTHE HOUR
Background screening is becoming standard practices in many workplace around the world.Background screening is becoming standard practices in many workplace around the world.
Organizations are constantly looking at different ways to mitigate their risks. Researching theOrganizations are constantly looking at different ways to mitigate their risks. Researching the
qualifications and technical capabilities of a candidate has turned into a sound businessqualifications and technical capabilities of a candidate has turned into a sound business
practices.practices.
As jobs get scarcer in IT industry, many people are faking their CV in order to land a job. ManyAs jobs get scarcer in IT industry, many people are faking their CV in order to land a job. Many
small companies are providing out fake experience certificate to fresher's who are putting thesmall companies are providing out fake experience certificate to fresher's who are putting the
same in their CV’s. For such practices background screening becomes even more important.same in their CV’s. For such practices background screening becomes even more important.
Why screening is importantWhy screening is important
•Employers consider background checks as part of their ongoing security and safety programsEmployers consider background checks as part of their ongoing security and safety programs
•In IT/ITES, no employee is assigned a client project unless their report comes out clean.In IT/ITES, no employee is assigned a client project unless their report comes out clean.
•Employee's have access to sensitive information in a company and background screen helps inEmployee's have access to sensitive information in a company and background screen helps in
minimizing of possible theft or corporate espionage.minimizing of possible theft or corporate espionage.
•It also helps in minimizing possibility of violence in workplace by doing criminal checks.It also helps in minimizing possibility of violence in workplace by doing criminal checks.
•It helps establish that candidate are qualified for the job they are selected.It helps establish that candidate are qualified for the job they are selected.
9. When an employee is screened.When an employee is screened.
•An employee can be screened at the time of induction in the company.An employee can be screened at the time of induction in the company.
•An employee can be screened before he is given the offer to the company.An employee can be screened before he is given the offer to the company.
What to screen in an employeeWhat to screen in an employee
•Educational background which includes degree certificates, marks etc.Educational background which includes degree certificates, marks etc.
•Employment history which includes companies worked, duration of work, roles handled.Employment history which includes companies worked, duration of work, roles handled.
•Criminal records which includes any open FIR, defaulter list on employee name.Criminal records which includes any open FIR, defaulter list on employee name.
•Address verification which checks for stay of residence of the candidate.Address verification which checks for stay of residence of the candidate.
•Pan card/passport verification done to check the genuine of the document.Pan card/passport verification done to check the genuine of the document.
•Drug test done to check drug usage in a candidate.Drug test done to check drug usage in a candidate.
•Credit history to check the financial status of the candidate.Credit history to check the financial status of the candidate.
10. Whom to screenWhom to screen
•Prospective and current employees on the payroll of the company.Prospective and current employees on the payroll of the company.
•Extended workforce – temporary and contract staff working in the companyExtended workforce – temporary and contract staff working in the company
•Executive – level and other high profile candidate who is taking the executive decisions of theExecutive – level and other high profile candidate who is taking the executive decisions of the
company.company.
•Drivers, workers and security class working in the company.Drivers, workers and security class working in the company.
ConclusionConclusion
•It is always better to know the candidate before hiring themIt is always better to know the candidate before hiring them
•The cost of a background check easily makes up for a potential cost of a bad hire.The cost of a background check easily makes up for a potential cost of a bad hire.
•Many have discovered the consequences of not knowing who is working for the company canMany have discovered the consequences of not knowing who is working for the company can
be steep.be steep.
11. PROJECT MANAGEMENTPROJECT MANAGEMENT
A project is a temporary endeavor undertaken to create an unique product or services. TheA project is a temporary endeavor undertaken to create an unique product or services. The
temporary nature of the projects indicate it has definite beginning and an end. A project alwaystemporary nature of the projects indicate it has definite beginning and an end. A project always
has an intention to produce something (deliverables which are nothing but a tangible product orhas an intention to produce something (deliverables which are nothing but a tangible product or
services which can be measured). Its unique and one of a kind, rather than a collection ofservices which can be measured). Its unique and one of a kind, rather than a collection of
identical items.identical items.
What could be a projectWhat could be a project
•Effecting a change in structure, staffing or style of an organization.Effecting a change in structure, staffing or style of an organization.
•Developing new or modified information system.Developing new or modified information system.
•Constructing new building or infrastructure.Constructing new building or infrastructure.
•Implementing new business process or procedure.Implementing new business process or procedure.
•Developing new product or services.Developing new product or services.
•Improve quality of life for low income resident of a certain community.Improve quality of life for low income resident of a certain community.
12. What is project managementWhat is project management
Project management is application of knowledge, skills, tools and techniques to projectProject management is application of knowledge, skills, tools and techniques to project
activities to meet project requirements. It includes the below activities.activities to meet project requirements. It includes the below activities.
•Identifying the requirements.Identifying the requirements.
•Managing stakeholders, addressing needs or concerns throughout the project lifecycle.Managing stakeholders, addressing needs or concerns throughout the project lifecycle.
•Balancing competing project constraints like scope, time, budget, risk and resources.Balancing competing project constraints like scope, time, budget, risk and resources.
Five Processes of Project ManagementFive Processes of Project Management
•Initiating – Introduce the project to attain approval and create project scope.Initiating – Introduce the project to attain approval and create project scope.
•Planning – Create plan, document activity required with sequence, resource and budgetPlanning – Create plan, document activity required with sequence, resource and budget
required.required.
•Executing – Execute and manage the plans using artifacts created in planning stage.Executing – Execute and manage the plans using artifacts created in planning stage.
•Monitoring and Control – Process to track and review the progress and performance of project.Monitoring and Control – Process to track and review the progress and performance of project.
•Closing – Formal review of the project include lesson learnt and document everything.Closing – Formal review of the project include lesson learnt and document everything.
13. PMI’s nine project management knowledge areasPMI’s nine project management knowledge areas
•Integration management – Brings everything togetherIntegration management – Brings everything together
•Scope management – Defines the scope throughout the project lifecycleScope management – Defines the scope throughout the project lifecycle
•Time management – Determines what gets done and when.Time management – Determines what gets done and when.
•Cost management – Estimating, creating and adhering to budgets in every stageCost management – Estimating, creating and adhering to budgets in every stage
•Quality management – Quality planning, maintaining and control in the project.Quality management – Quality planning, maintaining and control in the project.
•Human resource management – Organizational planning, staffing and team developmentHuman resource management – Organizational planning, staffing and team development
•Communication management – Keeping stakeholders informed, progress reportingCommunication management – Keeping stakeholders informed, progress reporting
•Risk management - Risk identification and controlRisk management - Risk identification and control
•Procurement management – For projects using outside resources.Procurement management – For projects using outside resources.
14. TYPES OF E- BUSINESSTYPES OF E- BUSINESS
What is a E- BusinessWhat is a E- Business
Any business that involves internet as a platform to inform and promote for a business. They alsoAny business that involves internet as a platform to inform and promote for a business. They also
can be those business which communicates with the customers using the internet. All E-Businesscan be those business which communicates with the customers using the internet. All E-Business
transforms physical world of reality into a virtual world and makes it accessible to customerstransforms physical world of reality into a virtual world and makes it accessible to customers
who cannot access the physical stores.who cannot access the physical stores.
Types of E- BusinessesTypes of E- Businesses
•Informative – Corporate websites or educational institute websites.Informative – Corporate websites or educational institute websites.
•Business – Essentially the B2B or B2C ecommerce websites.Business – Essentially the B2B or B2C ecommerce websites.
•Social Platform – Facebook or InstagramSocial Platform – Facebook or Instagram
15. Types of E – CommerceTypes of E – Commerce
•B2B – Business to Business – business selling to other business house like AlibabaB2B – Business to Business – business selling to other business house like Alibaba
•B2C – Business to Consumer – business house selling to consumer like snapdealB2C – Business to Consumer – business house selling to consumer like snapdeal
•C2C – Consumer to Consumer – both seller and buyer are consumer like in EbayC2C – Consumer to Consumer – both seller and buyer are consumer like in Ebay
•C2B – Consumer to Business – bids in EbayC2B – Consumer to Business – bids in Ebay
Another way to look at E – BusinessAnother way to look at E – Business
•Physical/Tangible Goods - furniture'sPhysical/Tangible Goods - furniture's
•Digital goods – eBooksDigital goods – eBooks
•Services – Like flight bookingsServices – Like flight bookings
Why do we need to categoriesWhy do we need to categories
•Customers are differentCustomers are different
•Different customers have different needsDifferent customers have different needs
16. • Different people have different skill sets to run different kind of businessDifferent people have different skill sets to run different kind of business
• Each business have their select customer bases and audiences.Each business have their select customer bases and audiences.
17. THE ROLE OF INSURANCE IN THETHE ROLE OF INSURANCE IN THE
HEALTHCARE SECTORHEALTHCARE SECTOR
History of Insurance in IndiaHistory of Insurance in India
•Insurance in various forms has been mentioned in the writings of Manu, Yagnavalkya andInsurance in various forms has been mentioned in the writings of Manu, Yagnavalkya and
KautilyaKautilya
•The fundamental basis of insurance was pooling of resources that could be re-distributed inThe fundamental basis of insurance was pooling of resources that could be re-distributed in
times of calamities such as fire, floods, epidemics and famine.times of calamities such as fire, floods, epidemics and famine.
•Insurance in current form has its history dating back until 1818, when Oriental Life InsuranceInsurance in current form has its history dating back until 1818, when Oriental Life Insurance
Company was started by Anita Bhavsar in Kolkata to cater for European needs.Company was started by Anita Bhavsar in Kolkata to cater for European needs.
•In 1870, Bombay Mutual Life Assurance Society became the first Indian insurer.In 1870, Bombay Mutual Life Assurance Society became the first Indian insurer.
•The oldest existing insurance company in India is the National Insurance Company which wasThe oldest existing insurance company in India is the National Insurance Company which was
founded in 1906 and is still doing business today.founded in 1906 and is still doing business today.
18. • In 1973, 107 insurers were amalgamated and grouped into four companies – NationalIn 1973, 107 insurers were amalgamated and grouped into four companies – National
Insurance Company Ltd, New India Assurance Company Ltd, Oriental Insurance Company LtdInsurance Company Ltd, New India Assurance Company Ltd, Oriental Insurance Company Ltd
and United India Insurance Company Ltd.and United India Insurance Company Ltd.
Current Insurance Scenario In IndiaCurrent Insurance Scenario In India
• Indian insurance company was $72 Billion company by 2012. However only two million peopleIndian insurance company was $72 Billion company by 2012. However only two million people
(0.2% of total population) are covered under mediclaim whereas in developed countries like(0.2% of total population) are covered under mediclaim whereas in developed countries like
USA about 75% of total population are insured.USA about 75% of total population are insured.
Insurance RepositoryInsurance Repository
• IRDA launched ‘Insurance Repository’ services in India. Its an unique concept in India whereIRDA launched ‘Insurance Repository’ services in India. Its an unique concept in India where
system enables policy holders to buy and keep insurance policies in electronic form.system enables policy holders to buy and keep insurance policies in electronic form.
• The five entities having licenses to act as Insurance Repository are – NSDL DatabaseThe five entities having licenses to act as Insurance Repository are – NSDL Database
Management, Central Insurance Repository Ltd, SHCIL Projects Ltd, Karvy InsuranceManagement, Central Insurance Repository Ltd, SHCIL Projects Ltd, Karvy Insurance
repository ltd, CAMS repository service Ltd.repository ltd, CAMS repository service Ltd.
19. • The third party administrators act as a link between Insurer and the Insured in health services.The third party administrators act as a link between Insurer and the Insured in health services.
• They have a network of hospitals spread across the country.They have a network of hospitals spread across the country.
• They offer cashless facility in their network hospitals for the insurance policy holders.They offer cashless facility in their network hospitals for the insurance policy holders.
• They offer premium quality care in hospitals free of cost for the policy holders.They offer premium quality care in hospitals free of cost for the policy holders.
• India’s insurable population is projected to touch 75 cr in 2020 with life expectancy reachingIndia’s insurable population is projected to touch 75 cr in 2020 with life expectancy reaching
74 years.74 years.
20. BUSINESS INTELLIGENCE WAREHOUSE -BUSINESS INTELLIGENCE WAREHOUSE -
OLAPOLAP
• In this age of computers, there is huge amount of structured data which comes into the systemIn this age of computers, there is huge amount of structured data which comes into the system
due to huge number of transactions done while selling, buying or procuring of materials.due to huge number of transactions done while selling, buying or procuring of materials.
• In Business Intelligence warehouse, at the lowest level we have a OLTP (online transactionalIn Business Intelligence warehouse, at the lowest level we have a OLTP (online transactional
processing ) system which has data at transactional and structured level.processing ) system which has data at transactional and structured level.
• Any data which comes in from external systems are unstructured data.Any data which comes in from external systems are unstructured data.
• Data warehouse is the next level in BI warehouse where the data is available in aggregatedData warehouse is the next level in BI warehouse where the data is available in aggregated
form.form.
• The top level we have OLAP (online analytical processing) where the data is analyzed andThe top level we have OLAP (online analytical processing) where the data is analyzed and
insights are derived for making business decisions.insights are derived for making business decisions.
21. • In most cases, there is a ERP system which feeds data from different sources to the data wareIn most cases, there is a ERP system which feeds data from different sources to the data ware
house.house.
• Data is extracted by use of ETL tool where the data is extracted from the source, transformedData is extracted by use of ETL tool where the data is extracted from the source, transformed
or cleaned for any bad data or errors and then loaded into the data warehouse.or cleaned for any bad data or errors and then loaded into the data warehouse.
• Data warehouse has non volatile, historical data which helps in forecasting and predicting.Data warehouse has non volatile, historical data which helps in forecasting and predicting.
• Data from data warehouse is data mined into separate entities according to business processData from data warehouse is data mined into separate entities according to business process
and classified into separate ODS (operational data systems) which caters to a specificand classified into separate ODS (operational data systems) which caters to a specific
department of business.department of business.
• On top of ODS, cubes can be created which may show multi level dimension with theirOn top of ODS, cubes can be created which may show multi level dimension with their
corresponding measures.corresponding measures.
• Data from the cube can be extracted into excel sheets or converted into graphical charts forData from the cube can be extracted into excel sheets or converted into graphical charts for
better understanding or drawing better insights.better understanding or drawing better insights.
• To get a good Olap system, a person should be thorough with their business rules first.To get a good Olap system, a person should be thorough with their business rules first.
23. MR. MOHIT KHATTARMR. MOHIT KHATTAR
MD & CEO – Nature’s BasketMD & CEO – Nature’s Basket
24. From this video the below learning could be derivedFrom this video the below learning could be derived
•The fundamental of launching a product has changed much in the last decade. The productThe fundamental of launching a product has changed much in the last decade. The product
feature, visibility and marketing remains the same. What has changed is the channel andfeature, visibility and marketing remains the same. What has changed is the channel and
language of launching the product.language of launching the product.
•Earlier information about a product was made available to people over press and TV, now theEarlier information about a product was made available to people over press and TV, now the
trend has been shifted to social media.trend has been shifted to social media.
•Mass media campaigns have made way to micro management and micro campaigns toMass media campaigns have made way to micro management and micro campaigns to
individual sets of consumers.individual sets of consumers.
•One learning in any FMCG company is how driving the distribution can produce sales numbersOne learning in any FMCG company is how driving the distribution can produce sales numbers
and driving the marketing to create a pull for the brand.and driving the marketing to create a pull for the brand.
•In life success doesn’t come from any single thing, it comes from the entire package.In life success doesn’t come from any single thing, it comes from the entire package.
•There is no shortcut to determination, hard work and being true to whatever one is doing.There is no shortcut to determination, hard work and being true to whatever one is doing.
25. • While at T I cycles, he created brands and sold the cycles as brands instead of commoditiesWhile at T I cycles, he created brands and sold the cycles as brands instead of commodities
which in turn brought huge revenue about a decade back.which in turn brought huge revenue about a decade back.
• While at Nature’s basket, in 6 years he turned around sales from 20cr to 220 cr.While at Nature’s basket, in 6 years he turned around sales from 20cr to 220 cr.
• To excel in every company, be true to yourself every single day. Think in the bigger picture.To excel in every company, be true to yourself every single day. Think in the bigger picture.
• The way forward for Nature’s Basket is to expand in new cities, expand more in the onlineThe way forward for Nature’s Basket is to expand in new cities, expand more in the online
platform.platform.
• Retail is all about detail, all about understanding how the consumer are behaving in order toRetail is all about detail, all about understanding how the consumer are behaving in order to
feel the pulse of the consumers.feel the pulse of the consumers.
• His immediate goal is to make Nature’s Basket more successful than it is already.His immediate goal is to make Nature’s Basket more successful than it is already.
27. From this video the below learning could be derived.From this video the below learning could be derived.
•A decade back IT sector was trying to answer capacity related questions since setting up ofA decade back IT sector was trying to answer capacity related questions since setting up of
data centers was a bit difficult compared to present times.data centers was a bit difficult compared to present times.
•Present times IT sector mainly tries to answer customer related or business related questionsPresent times IT sector mainly tries to answer customer related or business related questions
since capacity related questions are being taken care of.since capacity related questions are being taken care of.
•There has been a paradigm shift from scalability of IT to innovation in IT field in the last decade.There has been a paradigm shift from scalability of IT to innovation in IT field in the last decade.
•Media companies are far more profitable in their core business process but in BFSI profitabilityMedia companies are far more profitable in their core business process but in BFSI profitability
is little bit more complex.is little bit more complex.
•If IT is seen as the differentiator in the market, then its mandatory to have the CTO as memberIf IT is seen as the differentiator in the market, then its mandatory to have the CTO as member
of the board.of the board.
•If IT is seen as more of a support service, then the CTO can be member of the executiveIf IT is seen as more of a support service, then the CTO can be member of the executive
committee.committee.
28. • There is no right or wrong people in a team, its all about having faith and trust in a person.There is no right or wrong people in a team, its all about having faith and trust in a person.
There are only two rules which is followed by Mr DattaThere are only two rules which is followed by Mr Datta
• If there is a deadline or a timeline, its as good as someone’s date of birth - it cannot beIf there is a deadline or a timeline, its as good as someone’s date of birth - it cannot be
changed.changed.
• From quality prospective there is no one else who should give someone the target stiffer thanFrom quality prospective there is no one else who should give someone the target stiffer than
the one they have set themselves.the one they have set themselves.
• The roadmap for Mr Datta is to be involved closely with the business side like for exampleThe roadmap for Mr Datta is to be involved closely with the business side like for example
customer interaction because that is the place where the business strategies starts forming up.customer interaction because that is the place where the business strategies starts forming up.
• He is a great believer of ‘One Team’ concept and leading teams to achieve collective results.He is a great believer of ‘One Team’ concept and leading teams to achieve collective results.
• He has led the implementation of the cloud strategy with ‘ Business SLA’, as first everHe has led the implementation of the cloud strategy with ‘ Business SLA’, as first ever
implementation in BFSI sector.implementation in BFSI sector.
29. MR. MAKARAND KHATAVKARMR. MAKARAND KHATAVKAR
MD & HR Head – Deutsche BankMD & HR Head – Deutsche Bank
30. From this video the below learnings could be derived.From this video the below learnings could be derived.
•Makarand has developed specialized skills of large system change management, appreciativeMakarand has developed specialized skills of large system change management, appreciative
inquiry and executive and leadership coaching.inquiry and executive and leadership coaching.
•Helped in setting up the HR department in Morgan Stanley, Merrill Lynch and Deutsche BankHelped in setting up the HR department in Morgan Stanley, Merrill Lynch and Deutsche Bank
•Got exposure in resolving leadership issues, talent management, appreciative inquiry andGot exposure in resolving leadership issues, talent management, appreciative inquiry and
coachingcoaching
•Change has been the order of the day. Change means continuous progress.Change has been the order of the day. Change means continuous progress.
•If people can handle change well, they can achieve more in life.If people can handle change well, they can achieve more in life.
•Always hungry for challenges in life.Always hungry for challenges in life.
•Implemented employee engagement portal which came with ‘Participate, Growth, Inspire andImplemented employee engagement portal which came with ‘Participate, Growth, Inspire and
Recognize’.Recognize’.
•Implemented informal meets between CEO and small group of employee every month whichImplemented informal meets between CEO and small group of employee every month which
came under the ‘Inspire’ part of the employee engagement portal.came under the ‘Inspire’ part of the employee engagement portal.
31. • Research has shown that barely 30%-40% are really engaged and the balance 60%-70% areResearch has shown that barely 30%-40% are really engaged and the balance 60%-70% are
barely engaged.barely engaged.
• The end result of employee engagement should be linked to the business result.The end result of employee engagement should be linked to the business result.
• Passionate about coaching. Coaching is all about transformation.Passionate about coaching. Coaching is all about transformation.
• Implemented a program where an external trainer trained the internal coaches.Implemented a program where an external trainer trained the internal coaches.
• Coaching creates a very responsible atmosphere in the organization.Coaching creates a very responsible atmosphere in the organization.
• The road forward for Mr.Makarand is that he wants to continue pursuing his education.The road forward for Mr.Makarand is that he wants to continue pursuing his education.
• He wants to pursue more and more complex leadership challenges.He wants to pursue more and more complex leadership challenges.
• He wants to coach more and more people on pro bono basis and bring a change in their lives.He wants to coach more and more people on pro bono basis and bring a change in their lives.
33. 3 WAYS TO GET NOTICED BY RECRUITERS3 WAYS TO GET NOTICED BY RECRUITERS
ON LINKEDINON LINKEDIN
These days LinkedIn has become way more than just a professional networking site. It has turned intoThese days LinkedIn has become way more than just a professional networking site. It has turned into
a platform for landing those lucrative jobs and edging past countless number of job seekers.a platform for landing those lucrative jobs and edging past countless number of job seekers.
But to do this the most important thing is distinguish oneself from among the hundreds with the sameBut to do this the most important thing is distinguish oneself from among the hundreds with the same
skill set. This article list down 3 major ways to get noticed by recruiters from among the hundreds.skill set. This article list down 3 major ways to get noticed by recruiters from among the hundreds.
1. Filling in a complete profile.1. Filling in a complete profile.
•Creating a strong summary section which gives a snapshot of the candidate's professional life in frontCreating a strong summary section which gives a snapshot of the candidate's professional life in front
of the potential recruiters.of the potential recruiters.
•Putting down relevant keywords which would highlight the skill set or responsibilities one hold in aPutting down relevant keywords which would highlight the skill set or responsibilities one hold in a
clear distinct way.clear distinct way.
•Including universities or organizations which one may belong to.Including universities or organizations which one may belong to.
•Always choosing a professional photo which shows one mean business and seriousness.Always choosing a professional photo which shows one mean business and seriousness.
•Highlighting those specific achievement through bullet points which shows the recruiter the person isHighlighting those specific achievement through bullet points which shows the recruiter the person is
capable and hardworkingcapable and hardworking
34. 2. Being Proactive2. Being Proactive
•Identify recruiters in the target companies and invite them to connect. Its all about making theIdentify recruiters in the target companies and invite them to connect. Its all about making the
right connections.right connections.
•Making connection on a regular basis also helps in connecting with other employees andMaking connection on a regular basis also helps in connecting with other employees and
leaders in the field of interest.leaders in the field of interest.
•Participating in discussion and joining groups based on one's area of interest or skill sets are aParticipating in discussion and joining groups based on one's area of interest or skill sets are a
great way to showcase one's talent since articulate responses may lead to job offers from anygreat way to showcase one's talent since articulate responses may lead to job offers from any
potential recruiters.potential recruiters.
3. Recommendations on profile3. Recommendations on profile
•Getting recommendation of someone with whom a person has worked with is always a good thing.Getting recommendation of someone with whom a person has worked with is always a good thing.
•Recommendation brings a third person's view of one's credibility to the recruiters.Recommendation brings a third person's view of one's credibility to the recruiters.
•Always give and ask for recommendation only to the person one has done business or have worked with toAlways give and ask for recommendation only to the person one has done business or have worked with to
maintain authenticity of one's skill set and caliber.maintain authenticity of one's skill set and caliber.
35. HOW TO ANSWER INTERVIEW QUESTIONSHOW TO ANSWER INTERVIEW QUESTIONS
ABOUT A GAP IN YOUR WORK HISTORYABOUT A GAP IN YOUR WORK HISTORY
This articles talks about how to tackle interview questions about gaps in job history. Its absolutlyThis articles talks about how to tackle interview questions about gaps in job history. Its absolutly
normal to sometime have a gap between jobs. Interviewer don't select potential candidates based onnormal to sometime have a gap between jobs. Interviewer don't select potential candidates based on
this question, however they feel a lot better when a candidate gives reassuring answers aboutthis question, however they feel a lot better when a candidate gives reassuring answers about
employment gaps.employment gaps.
Below are some given points a candidate can say for employment gaps.Below are some given points a candidate can say for employment gaps.
1. Laid off1. Laid off
•If someone was laid off by one of his previous companies which had nothing to do with themIf someone was laid off by one of his previous companies which had nothing to do with them
personally, they can always speak out the truth. Employers understand mass layoffs or even smallpersonally, they can always speak out the truth. Employers understand mass layoffs or even small
layoffs which cut the most recent hires.layoffs which cut the most recent hires.
•The candidate can highlight his achievement with the company before the layoff.The candidate can highlight his achievement with the company before the layoff.
•The candidate can also talk about the temporary work/volunteering/skill development duringThe candidate can also talk about the temporary work/volunteering/skill development during
employment gap to show work experience and skill addition.employment gap to show work experience and skill addition.
36. 2. Dealing with family emergency2. Dealing with family emergency
•If someone had a member of their family ill, instead of getting into details one can mention itIf someone had a member of their family ill, instead of getting into details one can mention it
was a one time thing and now they are ready to jump back into their careers.was a one time thing and now they are ready to jump back into their careers.
•If the member has passed on, people can always say they wanted to spend time with their lovedIf the member has passed on, people can always say they wanted to spend time with their loved
one and now since they are gone, the candidate is ready to get back to work.one and now since they are gone, the candidate is ready to get back to work.
3. Faced a health crisis3. Faced a health crisis
•Instead of giving too much detail on this one, one can simply say that they were ill and took timeInstead of giving too much detail on this one, one can simply say that they were ill and took time
off to recover. Now that they are ready to get back to work and focus their energies and skill setoff to recover. Now that they are ready to get back to work and focus their energies and skill set
in helping the target company to boost business.in helping the target company to boost business.
37. INDIA AMONG TOP 5 INNOVATIONINDIA AMONG TOP 5 INNOVATION
DESTINATIONSDESTINATIONS
This article talks about the rise of innovation centers in India. Innovation centers in the countryThis article talks about the rise of innovation centers in India. Innovation centers in the country
doubled to 16 in the six month period till February 2016. This has leapfrogged India into top 5doubled to 16 in the six month period till February 2016. This has leapfrogged India into top 5
global innovation destinations.global innovation destinations.
Bengaluru has added 4 of the 8 new innovation center and has emerged as the fifth global hub inBengaluru has added 4 of the 8 new innovation center and has emerged as the fifth global hub in
innovation after Silicon valley, London, Paris and Singapore.innovation after Silicon valley, London, Paris and Singapore.
Companies which include top brands like Apple, Airbus and Visa has opened their innovationCompanies which include top brands like Apple, Airbus and Visa has opened their innovation
centers.centers.
Airbus intends to bring together startups and its internal entrepreneurs, while Visa will houseAirbus intends to bring together startups and its internal entrepreneurs, while Visa will house
around 1000 developers to work on next generation payment solutions.around 1000 developers to work on next generation payment solutions.
38. Globally the financial services industry lead the pack in opening new innovation centers.Globally the financial services industry lead the pack in opening new innovation centers.
42% of the leading financial organizations had innovation centers in February 2016 as compared42% of the leading financial organizations had innovation centers in February 2016 as compared
to 28% in July 2015.to 28% in July 2015.
Financial sector constituted 24% of the newly opened innovation centers ahead of 21% fromFinancial sector constituted 24% of the newly opened innovation centers ahead of 21% from
electronics and IT and 16% from manufacturing sector.electronics and IT and 16% from manufacturing sector.
Most of the bulk of the new innovation center globally operated as startup accelerators whileMost of the bulk of the new innovation center globally operated as startup accelerators while
33% of them were in house innovation labs.33% of them were in house innovation labs.
39. AIRTEL DEPLOYS BI PLATFORM TO GAINAIRTEL DEPLOYS BI PLATFORM TO GAIN
CUSTOMERCUSTOMER
This article talks about the deployment of analytics platform Cloudera to gain consumer insights. TheThis article talks about the deployment of analytics platform Cloudera to gain consumer insights. The
solution will help Airtel improve consumer experience and leverage customer data to execute Omnisolution will help Airtel improve consumer experience and leverage customer data to execute Omni
channel campaigns.channel campaigns.
Earlier Airtel daily data was collected and maintained in multiple traditional systems built over a longEarlier Airtel daily data was collected and maintained in multiple traditional systems built over a long
period of time. With cloudera, massive volumes of data would be stored in a centralized system andperiod of time. With cloudera, massive volumes of data would be stored in a centralized system and
available to all users and groups.available to all users and groups.
Harmeen Mehta, Group CIO said the main focus of Airtel was to provide the best customer experienceHarmeen Mehta, Group CIO said the main focus of Airtel was to provide the best customer experience
with their new BI platform on Cloudera. With this new platform, greater data analytics and technicalwith their new BI platform on Cloudera. With this new platform, greater data analytics and technical
edge would be provided to the marketers for making better decisions and improve entire customeredge would be provided to the marketers for making better decisions and improve entire customer
cycle with specialized offerings.cycle with specialized offerings.
Airtel has also announced 'Open Network' initiative under Project Leap which provides entire mobileAirtel has also announced 'Open Network' initiative under Project Leap which provides entire mobile
network details to its customer regarding signal strength, cell towers etc.network details to its customer regarding signal strength, cell towers etc.
40. IBM'S NEW TECH CAN MAKE YOURIBM'S NEW TECH CAN MAKE YOUR
SMARTPHONES RUNSMARTPHONES RUN
This article talks about PCM or phase change memory which is being tipped to be the next bigThis article talks about PCM or phase change memory which is being tipped to be the next big
innovation for the future generation of smartphones.innovation for the future generation of smartphones.
Phase-change memory is a type of random access memory (RAM) that works by exploiting the uniquePhase-change memory is a type of random access memory (RAM) that works by exploiting the unique
behavior of chalcogenide glass. PCM exhibits two stable phases - amorphous (without a clearlybehavior of chalcogenide glass. PCM exhibits two stable phases - amorphous (without a clearly
defined structure) and crystalline (with a defined structure), having low and high electricaldefined structure) and crystalline (with a defined structure), having low and high electrical
conductivity respectively.conductivity respectively.
As digital memory is comprised of 0s and 1s, a '0' can be programmed to be written in amorphousAs digital memory is comprised of 0s and 1s, a '0' can be programmed to be written in amorphous
phase and '1' in crystalline phase, or vice-versa. Read and write operations are performed byphase and '1' in crystalline phase, or vice-versa. Read and write operations are performed by
applying low and high voltages.applying low and high voltages.
Phase-change memory doesn't lose data when switched off and can last up to 10 million write cycles.Phase-change memory doesn't lose data when switched off and can last up to 10 million write cycles.
To put it in perspective, a USB flash drive lasts only about 3,000 write cycles.To put it in perspective, a USB flash drive lasts only about 3,000 write cycles.
41. Scientists at IBM have achieved a breakthrough with phase-change memory, using it to reliablyScientists at IBM have achieved a breakthrough with phase-change memory, using it to reliably
store 3 bits of data per cell.store 3 bits of data per cell.
Previously, scientists had demonstrated the ability to store 1 bit per cell. But this time, theyPreviously, scientists had demonstrated the ability to store 1 bit per cell. But this time, they
managed to successfully store 3 bits per cell in a 64k-cell array, demonstrating the technology atmanaged to successfully store 3 bits per cell in a 64k-cell array, demonstrating the technology at
the IEEE International Memory Workshop in Paris.the IEEE International Memory Workshop in Paris.
This breakthrough in phase-change memory has the potential of revolutionizing gadgets likeThis breakthrough in phase-change memory has the potential of revolutionizing gadgets like
PCs and smartphones. It can be embedded in mobile devices to store the operating system andPCs and smartphones. It can be embedded in mobile devices to store the operating system and
firmware, enabling them to boot up in seconds.firmware, enabling them to boot up in seconds.
The technology holds promise for the enterprise sector as well. Large databases could be storedThe technology holds promise for the enterprise sector as well. Large databases could be stored
in phase-change memory based storage solutions for extremely fast query processing and datain phase-change memory based storage solutions for extremely fast query processing and data
retrieval, such as in case of financial transactions.retrieval, such as in case of financial transactions.
42. IT SECTOR TO LOSE 6.4 LAKH 'LOWIT SECTOR TO LOSE 6.4 LAKH 'LOW
SKILLED JOBS' TO AUTOMATION BY 2021SKILLED JOBS' TO AUTOMATION BY 2021
This article talks about losing of around 6.4 lakh low skilled jobs in IT sector to Automation in theThis article talks about losing of around 6.4 lakh low skilled jobs in IT sector to Automation in the
next five years.next five years.
By 2021, HfS Research said that the IT industry worldwide would see a net decrease of 9% inBy 2021, HfS Research said that the IT industry worldwide would see a net decrease of 9% in
headcount, or about 1.4 million jobs, with countries like the Philippines, the United Kingdom andheadcount, or about 1.4 million jobs, with countries like the Philippines, the United Kingdom and
the United States also taking hits.the United States also taking hits.
The IT-BPO industry employs 3.7 million and the impact of automation will mainly fall on thoseThe IT-BPO industry employs 3.7 million and the impact of automation will mainly fall on those
working in the BPO and infrastructure management space, both of which are adoptingworking in the BPO and infrastructure management space, both of which are adopting
automation.automation.
43. The different types of skill jobs are as followsThe different types of skill jobs are as follows
•Low-skills are defined as those that follow a set process and are repetitive and do not requireLow-skills are defined as those that follow a set process and are repetitive and do not require
much in the way of educational qualifications.much in the way of educational qualifications.
•Medium skills are those that require some amount of human judgment in the process, dealingMedium skills are those that require some amount of human judgment in the process, dealing
with more challenging problems.with more challenging problems.
•High-skilled jobs require creative problem solving, analytics and critical thinking.High-skilled jobs require creative problem solving, analytics and critical thinking.
The HfS report stated that though "low-skilled" jobs will fall by 30%, "medium-skilled" jobs willThe HfS report stated that though "low-skilled" jobs will fall by 30%, "medium-skilled" jobs will
increase by 8% and high-skilled jobs will rise by 56%.increase by 8% and high-skilled jobs will rise by 56%.
The HfS report was based on a survey of 1477 industry stakeholders. Though IT industryThe HfS report was based on a survey of 1477 industry stakeholders. Though IT industry
executives accepted that automation will cause the number of people in the industry to fall, theyexecutives accepted that automation will cause the number of people in the industry to fall, they
were disputing the amount.were disputing the amount.
44. INDIA TO AIM FOR TOP THREE BY 2025 ININDIA TO AIM FOR TOP THREE BY 2025 IN
DATADATA
With a focus on driving business outcomes and customer experience by way of leveraging analytical services andWith a focus on driving business outcomes and customer experience by way of leveraging analytical services and
products, the National Association of Software and Services Companies (Nasscom) inaugurated the fourth edition ofproducts, the National Association of Software and Services Companies (Nasscom) inaugurated the fourth edition of
its Big Data & Analytics Summit 2016 in Hyderabad.its Big Data & Analytics Summit 2016 in Hyderabad.
Growing at eight times the current levels, the analytics industry is expected to reach $16 billion from the currentGrowing at eight times the current levels, the analytics industry is expected to reach $16 billion from the current
level of $2 billion.level of $2 billion.
"India is today among the top 10 destination for analytics and our aspiration is to be among the top three in the"India is today among the top 10 destination for analytics and our aspiration is to be among the top three in the
world by 2025," vice president Viswanathan said.world by 2025," vice president Viswanathan said.
Over 600+ analytical firms in India, out of which approximately 400 are startups, are positioning India as anOver 600+ analytical firms in India, out of which approximately 400 are startups, are positioning India as an
emerging hub for analytic solutions for industries across the globe.emerging hub for analytic solutions for industries across the globe.
The big data and analytics industry is witnessing a rapid growth driven by increased demand for cloud-basedThe big data and analytics industry is witnessing a rapid growth driven by increased demand for cloud-based
(SaaS) and predictive analytics solutions by industries such as BFSI, retail, telecom, and healthcare.(SaaS) and predictive analytics solutions by industries such as BFSI, retail, telecom, and healthcare.
45. MICROSOFT BUYS LINKEDIN; STRENGTHENSMICROSOFT BUYS LINKEDIN; STRENGTHENS
ENTERPRISE SOCIAL MEDIA BIZENTERPRISE SOCIAL MEDIA BIZ
This article brings into the light the business deal of Microsoft acquiring LinkedIn, the professionalThis article brings into the light the business deal of Microsoft acquiring LinkedIn, the professional
social network for $26.2 Billion.social network for $26.2 Billion.
As per the deal likely to close by the end of this calendar year, Jeff Weiner will continue to helm affairsAs per the deal likely to close by the end of this calendar year, Jeff Weiner will continue to helm affairs
at Linkedin.com and report to Microsoft CEO Satya Nadella. The price that Microsoft would payat Linkedin.com and report to Microsoft CEO Satya Nadella. The price that Microsoft would pay
amounts to USD 196 per share.amounts to USD 196 per share.
A report in New York Times says that Microsoft is actually paying as much for the massive number ofA report in New York Times says that Microsoft is actually paying as much for the massive number of
resumes that LinkedIn contains, in one form or the other. So, effectively, the technology company isresumes that LinkedIn contains, in one form or the other. So, effectively, the technology company is
seeking to become the HR Consultant to the world through this deal.seeking to become the HR Consultant to the world through this deal.
Even if members of the 400 million strong user-base of LinkedIn log in only a few times every year,Even if members of the 400 million strong user-base of LinkedIn log in only a few times every year,
the company gets to make money as there is perpetual hope that some recruiter might get in touch tothe company gets to make money as there is perpetual hope that some recruiter might get in touch to
offer a dream job.offer a dream job.
46. Besides being the world’s largest and most popular professional social network, LinkedIn hasBesides being the world’s largest and most popular professional social network, LinkedIn has
been a reasonably strong performer on the revenue side.been a reasonably strong performer on the revenue side.
•• Linked has been growing at an astonishing rate of close to 20 per cent year on year. It now hasLinked has been growing at an astonishing rate of close to 20 per cent year on year. It now has
over 433 million members globally.over 433 million members globally.
•• The website has recorded a nine per cent growth year-on-year to more than 105 million uniqueThe website has recorded a nine per cent growth year-on-year to more than 105 million unique
visitors per month.visitors per month.
•• Close to 60 per cent of all users on LinkedIn access the website over mobile. A result of closeClose to 60 per cent of all users on LinkedIn access the website over mobile. A result of close
to 50 per cent growth year-on-year in recent years.to 50 per cent growth year-on-year in recent years.
•• The website has grown by 34 per cent year on year to over 45 billion quarterly member pageThe website has grown by 34 per cent year on year to over 45 billion quarterly member page
viewsviews
This is among the largest deals in the technology history of the world. In 2015, Dell had acquiredThis is among the largest deals in the technology history of the world. In 2015, Dell had acquired
a merger with EMC at a massing USD 70 billion, making it the biggest ever acquisition in thea merger with EMC at a massing USD 70 billion, making it the biggest ever acquisition in the
technology sector. Facebook’s deal with Whatsapp came at a price tag of USD 22 billion.technology sector. Facebook’s deal with Whatsapp came at a price tag of USD 22 billion.
47. 6 WAYS DATA IS TAKING OVER RETAIL6 WAYS DATA IS TAKING OVER RETAIL
This article talks about the inflow of huge amount of data into the retail industry from various sources like e-This article talks about the inflow of huge amount of data into the retail industry from various sources like e-
commerce transactions, CRM, POS which has resulted in deriving meaningful insights.commerce transactions, CRM, POS which has resulted in deriving meaningful insights.
Given below are the six important way retail and data work hand in hand.Given below are the six important way retail and data work hand in hand.
1. Throughout the supply chain1. Throughout the supply chain
Data is helping retailers obtain end-to-end visibility of their supply chains, which helps improve quality controlData is helping retailers obtain end-to-end visibility of their supply chains, which helps improve quality control
efforts, among other things. For example, motion and light sensors may reveal areas of theft, sensors that detectefforts, among other things. For example, motion and light sensors may reveal areas of theft, sensors that detect
shock may reveal areas of damage, and sensors may help reveal whether or not food and drugs remained withinshock may reveal areas of damage, and sensors may help reveal whether or not food and drugs remained within
safe temperatures.safe temperatures.
2. In the fitting room2. In the fitting room
Several retailers, including Neiman Marcus and Nordstrom, have tested “smart” fitting room mirrors that can collectSeveral retailers, including Neiman Marcus and Nordstrom, have tested “smart” fitting room mirrors that can collect
information on customer shopping habits and make recommendations. That data can also help retailers understandinformation on customer shopping habits and make recommendations. That data can also help retailers understand
how customers react to products. For example, knowing that a given shirt is often taken into the fitting room with ahow customers react to products. For example, knowing that a given shirt is often taken into the fitting room with a
given pair of jeans may be an important insight for merchandisers. Or a correlation between sizes tried and sizesgiven pair of jeans may be an important insight for merchandisers. Or a correlation between sizes tried and sizes
purchased can indicate whether the sizes of various items are accurate.purchased can indicate whether the sizes of various items are accurate.
48. 3. For personnel decisions3. For personnel decisions
Thanks to POS data and data collected via mobile devices, retailers have more informationThanks to POS data and data collected via mobile devices, retailers have more information
about the performance of their sales associates than ever before. The metrics includeabout the performance of their sales associates than ever before. The metrics include
number of customers assisted, average response time and cross-sell frequency, and thatnumber of customers assisted, average response time and cross-sell frequency, and that
data is available by region, store or department, and even for individual employees. Thisdata is available by region, store or department, and even for individual employees. This
kind of granularity of performance has allowed retailers to start optimizing the labor modelkind of granularity of performance has allowed retailers to start optimizing the labor model
in stores and measuring results.in stores and measuring results.
4. On the selling floor4. On the selling floor
Thanks to the wealth and granularity of data available these days — and the speed at whichThanks to the wealth and granularity of data available these days — and the speed at which
it is collected — retailers can now gain immediate insights into what is selling and what isit is collected — retailers can now gain immediate insights into what is selling and what is
not selling, right on the sales floor. That allows them to adjust prices and offers on the fly innot selling, right on the sales floor. That allows them to adjust prices and offers on the fly in
order to take advantage of the transient opportunity where a customer will be responsive toorder to take advantage of the transient opportunity where a customer will be responsive to
a given offer based entirely on their overall context — who they are, time of day, what theya given offer based entirely on their overall context — who they are, time of day, what they
have looked at before and what the offer is.have looked at before and what the offer is.
49. 5. At the point of sale5. At the point of sale
Point-of-sale data is the lifeblood of a retail company. It's probably more important than anyPoint-of-sale data is the lifeblood of a retail company. It's probably more important than any
other single data source, because it helps to understand the past, monitor the present, andother single data source, because it helps to understand the past, monitor the present, and
predict the future. It helps regional managers see what actions they should be taking” — actionspredict the future. It helps regional managers see what actions they should be taking” — actions
that could range from changing upsell offers or dealing with internal store-level issues such asthat could range from changing upsell offers or dealing with internal store-level issues such as
training individual employees on the appropriate way to promote extended-care plans.training individual employees on the appropriate way to promote extended-care plans.
6. In personalization and targeting6. In personalization and targeting
Despite having tremendous quantities of big data and aggregate information on their overallDespite having tremendous quantities of big data and aggregate information on their overall
clientele, retailers often capture only small amounts of data on specific individuals. Manyclientele, retailers often capture only small amounts of data on specific individuals. Many
retailers face this somewhat counterintuitive ‘little data’ problem. But thanks to the latest inretailers face this somewhat counterintuitive ‘little data’ problem. But thanks to the latest in
predictive intelligence based on up-to-the-second data, retailers can leverage data science topredictive intelligence based on up-to-the-second data, retailers can leverage data science to
personalize content for individual consumers — even those who haven’t shopped at their storespersonalize content for individual consumers — even those who haven’t shopped at their stores
or websites very often.or websites very often.
50. INFOSYS REVAMPS PROCESSES ACROSSINFOSYS REVAMPS PROCESSES ACROSS
VERTICALS TO BOOST PRODUCTIVITYVERTICALS TO BOOST PRODUCTIVITY
This article talks about the software exporter Infosys who has undertaken a large-scale reboot of existingThis article talks about the software exporter Infosys who has undertaken a large-scale reboot of existing
internal systems and processes, including across functions such as finance, travel and human resources, asinternal systems and processes, including across functions such as finance, travel and human resources, as
part of a broader strategy to improve productivity across the company and also save costs.part of a broader strategy to improve productivity across the company and also save costs.
The initiative, which is internally being called the "Process Plus Plus Initiative," was actually conceptualizedThe initiative, which is internally being called the "Process Plus Plus Initiative," was actually conceptualized
nearly 12 months ago when the company was revamping policies around the dress code for employees andnearly 12 months ago when the company was revamping policies around the dress code for employees and
other employee-friendly measures and has since evolved into a broader revamp exercise across theother employee-friendly measures and has since evolved into a broader revamp exercise across the
company's different verticals and service lines, Infosys operations chief Pravin Rao said.company's different verticals and service lines, Infosys operations chief Pravin Rao said.
The exercise was rolled out in two phases and traces its roots back to the "Murmuration" initiative that CEOThe exercise was rolled out in two phases and traces its roots back to the "Murmuration" initiative that CEO
Vishal Sikka put in place shortly after taking charge as part of a strategy to get employees to pro-activelyVishal Sikka put in place shortly after taking charge as part of a strategy to get employees to pro-actively
come up with more innovative ideas, Rao said.come up with more innovative ideas, Rao said.
As part of this revamp exercise, Infosys even created a separate unit called the Corporate Strategic Initiative,As part of this revamp exercise, Infosys even created a separate unit called the Corporate Strategic Initiative,
which is being headed by Srividhya VS who leads strategic initiatives inside the company.which is being headed by Srividhya VS who leads strategic initiatives inside the company.
51. As part of this exercise the company deployed heavy levels of automation within the company toAs part of this exercise the company deployed heavy levels of automation within the company to
replace manual, repetitive processes and also worked on simplifying things like travelreplace manual, repetitive processes and also worked on simplifying things like travel
approvals for employees, which previously required a number of approvals from theirapprovals for employees, which previously required a number of approvals from their
managers.managers.
In the second phase, Infosys started revamping processes such as global mobility andIn the second phase, Infosys started revamping processes such as global mobility and
procurement orders. Lastly, Infosys tasked each of its verticals and functions to take part in thisprocurement orders. Lastly, Infosys tasked each of its verticals and functions to take part in this
exercise and revamp existing processes.exercise and revamp existing processes.
Another top company executive, who declined to be identified, elaborated that in functions suchAnother top company executive, who declined to be identified, elaborated that in functions such
as finance, Infosys had undertaken a revamp of all finance teams across the company's fiveas finance, Infosys had undertaken a revamp of all finance teams across the company's five
verticals as part of this broader exercise. Processes around areas such as employee training,verticals as part of this broader exercise. Processes around areas such as employee training,
maternity leave and travel reimbursement also underwent a reboot.maternity leave and travel reimbursement also underwent a reboot.
Rao declined to share exact figures on how much quantifiable improvement this exercise hasRao declined to share exact figures on how much quantifiable improvement this exercise has
yielded, but according to internal emails, the 200-plus changes across the organization in 15yielded, but according to internal emails, the 200-plus changes across the organization in 15
different processes resulted in at least a 10-15% drop in costs.different processes resulted in at least a 10-15% drop in costs.
