Go2market’s mobile cloud call center is a mobile-accessible platform for maintaining customer calls and interaction. The mobile call center is an extended version of cloud call centers yielding more scalability, reliability & flexibility.

1. Mobile Cloud Call Center
Application to enhance the
overall customer experience.

2. In the outbreak of deadly coronavirus, there has been a diversified effect
on the current working scenarios. Due to complete lockdown, your
industry might be affected to maintain a safe working of your employees.
In the era of digital media & technology, Go2Market came up with the
extension of cloud call center services that helps to engage with your
customers through its agents for outgoing as well as incoming voice
calling using Mobile App based work from home solution.
Our businesses focus on customer satisfaction &
feedback. So, there is no point sitting home ideally
when your team can operate from home. We are well
aware of the latest technology out in the market and
its significance for your work profile.

3. Let’s take an overview of our innovative
service i.e. Mobile Cloud Call Center
Application:What is Mobile Cloud Call Center?
A mobile cloud call center application is a mobile-
accessible platform for maintaining customer calls
and interaction with your agents at ease of work from
home. It is an end to end remote solution with
advance features to yield more scalability, reliability
and Flexibility. We deliver you a smart solution to
maintain call center.

4. Featuring Factors of Mobile Cloud Call Center:
1. Outgoing calls: Easy outgoing calls from the mobile App with PRI
(Primary Rate Interface) Number as CLI (Command-Line Interface). It
assigns unique outgoing CLI for different leads.
2. Dial-out Mode: It comes with dial options either you can call using
Click2Call or Mobile Dial Pad for connecting to PRI DID (Direct Inward
Dialing).

5. 3. Preview & Manual Dial: It facilitates dialling against the data uploaded
for a lead set using web UI or using mobile calling pad.
4. Incoming IVR: You can receive incoming calls using IVR functionality,
welcome prompts, sticky agent etc.
5. Customized CRM: Create your unique
CRM on the go & disposition of each campaign.
6. Call Recording: You can record calls to
monitor agents’ real-time, draw feedback,
performance reports etc.

6. How Mobile Cloud Call Center Works
Easy Processing with Numerous Benefits

7. For more information, press
only:
https://www.go2market.in/
info@go2market.in
+91 8595080808,
1800 3139 140

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