Results You Can Measure

1. Results You Can Measure
LMI Canada Inc.

2. Performance Improvement
World-Wide
 Founded in 1966 by Paul J. Meyer
 Over 60 Countries
 23 Languages
 Hundreds of Thousands of Satisfied Clients
“If you do what you’ve always
done, you will get what you have
always gotten.”
Paul J. Meyer

3. LMI Around the World
North America
Bahamas
Barbados
Bermuda
Bolivia
Bonaire
Canada
Cayman Islands
Curacao
Costa Rica
Dominican Republic
St. Maarten
El Salvador
Grenada
Guadeloupe
Guatemala
Haiti
Jamaica
Mexico
Honduras
Nicaragua
Panama
Puerto Rico
Saba
St. Eustatius
St. Vincent/The Grenadines
Suriname
Trinidad and Tobago
United States
Africa
Botswana
Malawi
Namibia
South Africa
Swaziland
Zambia
Zimbabwe
South America
Argentina Guyana
Aruba Paraguay
Brazil Peru
Chile Uruguay
Colombia Venezuela
Ecuador
Australasia
Australia
New Zealand
Asia
China Korea
Fiji Malaysia
Hong Kong Philippines
India Singapore
Indonesia Taiwan
Japan Thailand
West Asia
Israel
Europe
Austria France Monaco Russia
Belgium Germany Netherlands Scotland
Czechoslovakia Greenland Norway Spain
Denmark Iceland Poland Sweden
England Ireland Portugal Switzerland
Finland Italy Romania
Corporate Offices
Waco, Texas USA

4. Executive Showcase
Three Purposes of the Executive Showcase:
 Experience the Results
 Identify Specific Goals
 Make In-House Decision

5. Some of our Canadian Clients

6. Client Testimonials
“Through the work with LMI Canada, The Urban Athlete has many achievements to be proud of:
1. Year to year for a 6-month period Gross Revenue has grown 15%
2. Key employees have increased personal sales by as much as 35%
3. Plans and goals are in place to continue to grow and record 30% growth from last year to
this.”
Ryan Hindmarsh, The Urban Athlete
“I am well on my way to achieving my personal goal of 20lb weight loss as I have only 4lb to go. My
organization goal of reduction in machine set up time by 20% on all four pieces of converting
equipment has not only been reached but also exceeded. ...I have been able to change my style of
management that has not only been recognized by my superiors but also my supervisor and the
employees on the floor.”
Sean Crosbie, Plant Manager
Atlantic Packaging
“After finishing the LMI course on leadership, instead of the usual 2-4% growth per year, our first two
months have exploded to 20% growth.”
Dr. Fred Der
Keswick Dental Centre

7. We get RESULTS in these areas:
 Higher Productivity
 Enhanced Communication
 Increased Focus on Priorities
 Development of Key Personnel
 Improved Teamwork

8. LMI Canada Inc.

10. Development Investment
“What resources are available?”
 Seminars and lectures
 Books, magazines and newspapers
 Night school and University classes
 Web based courses and software
 Consultants

11. Development Investment
They are all good…
…But they lack THREE THINGS
 Long-term behaviour change
 Measurable business results
 Return on Investment

12. Is your Development Investment Working?
Less than 10% of companies measure or evaluate:
Behaviour Change
Business Results
Return on Investment
Level 1 Level 2 Level 3 Level 4 Level 5
Reaction Learning Behaviour Results ROI
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
Development Measurement and Evaluation
Evaluation Type
%ofCompaniesthatMeasure
Information reported in 2002 ASTD State of the Industry
Report Based on Kirkpatrick's model for evaluation

13. A Process for Measurable
CHANGE
“We are committed to helping
every client achieve measurable
results toward their goals
through our 4-step process”

14. STEP ONE
EVALUATE PERFORMANCE
 Identify Performance Issues
 Determine Current Level of Performance
 Calculate Performance Gap

15. STEP TWO
PLAN ACTION
 Develop a Dynamic Plan of Action
 Identify Critical Success Factors
 Determine Method of Tracking Results

16. STEP THREE
CHANGE BEHAVIOUR
 Implement Step-By-Step Change
 Integrate Behaviour Changes into Daily
Productivity
 Measure Progress as it Occurs

17. STEP FOUR
MEASURE RESULTS
 Measure Results Achieved
 Document Return on Investment
 Identify Additional Areas for Continuing
Improvement

18. In Summary