SlideShare a Scribd company logo
1 of 19
Marketing Environment of
Starbucks
Group Members
• Sumaiya Islam-1471
• Golam Ishtiak Ayan-1492
• Raisul Islam Akash-1493
• A.K.M Sajib-Uz-Zaman Shanto-1494
• Rakibuzzaman Mahdi-1512
• S M Aminul Islam-1893
TheLattéRevolution
FromItalywith Love
STARBUCKS TODAY
30000+ Stores
70+ Countries
1st Roaster & Retailer
The Marketing
Environment
 Micro-environment
 Macro-environment
Micro Environment
• The Suppliers
• The Marketing Intermediaries
• Competitors
• Customers
• Public
• Regulatory Agencies
Micro Environment
1. Suppliers
• Provide the needed resources
• Regency Centers, First Capital realty etc
2. Customers
• Buyer of the product
• Starbucks customers are mostly In developed Countries
3. Competitors
• Business rivals with identical products
• Costa Coffee, McDonalds Coffee
Micro Environment
4. Public
• People who is or could be related to the company
• Starbucks is known in countries without any starbucks branch
5. Market Intermediaries
• Hired Firms to promote, sell, distribute
• Helps Starbucks to reach any country
6. Regulatory Agencies
• Exercise Autonomous Authority
• Starbucks maintain business & financial rules
Macro Environment
• Environmental
• Political
• Economical
• Social
• Technological
• Legal
Macro Environment
1. Political
• Taxation Policies, Government Stability, Employment Law
• Starbucks sourcing of raw materials, taxation
2. Legal
• Organization Law, Security Law, Contact Law
• Starbucks genetically Modified Organism (GMO) project
3. Social
• Attribute to work, Ethics, Culture
• Growing coffee culture, Health consciousness
Macro Environment
4. Economic
• Economic growth, inflation, unemployment
• Rising starbuck’s labor cost, opportunity to create branches in
developing countries
5. Technological
• IT development, Research activities
• Availability of coffee machines, online food order services
6. Environmental
• Environmental rules and regulations
• Environmental disasters in countries which produce coffee beans
Recommendations
• Emerging international market
• Complementary products
• Penetration into rural market
• Growth of packaged coffee products & iced beverages
• Investment in advertisements & marketing initiatives
• Building & retaining customer loyalty
“ May your coffee be stronger
than your toddler ”
-Howard Schultz, President and CEOStarbucks

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Business Environments Of Starbucks

  • 1.
  • 2.
  • 3.
  • 4.
  • 5. Marketing Environment of Starbucks Group Members • Sumaiya Islam-1471 • Golam Ishtiak Ayan-1492 • Raisul Islam Akash-1493 • A.K.M Sajib-Uz-Zaman Shanto-1494 • Rakibuzzaman Mahdi-1512 • S M Aminul Islam-1893
  • 6.
  • 9. STARBUCKS TODAY 30000+ Stores 70+ Countries 1st Roaster & Retailer
  • 11. Micro Environment • The Suppliers • The Marketing Intermediaries • Competitors • Customers • Public • Regulatory Agencies
  • 12. Micro Environment 1. Suppliers • Provide the needed resources • Regency Centers, First Capital realty etc 2. Customers • Buyer of the product • Starbucks customers are mostly In developed Countries 3. Competitors • Business rivals with identical products • Costa Coffee, McDonalds Coffee
  • 13. Micro Environment 4. Public • People who is or could be related to the company • Starbucks is known in countries without any starbucks branch 5. Market Intermediaries • Hired Firms to promote, sell, distribute • Helps Starbucks to reach any country 6. Regulatory Agencies • Exercise Autonomous Authority • Starbucks maintain business & financial rules
  • 14. Macro Environment • Environmental • Political • Economical • Social • Technological • Legal
  • 15. Macro Environment 1. Political • Taxation Policies, Government Stability, Employment Law • Starbucks sourcing of raw materials, taxation 2. Legal • Organization Law, Security Law, Contact Law • Starbucks genetically Modified Organism (GMO) project 3. Social • Attribute to work, Ethics, Culture • Growing coffee culture, Health consciousness
  • 16. Macro Environment 4. Economic • Economic growth, inflation, unemployment • Rising starbuck’s labor cost, opportunity to create branches in developing countries 5. Technological • IT development, Research activities • Availability of coffee machines, online food order services 6. Environmental • Environmental rules and regulations • Environmental disasters in countries which produce coffee beans
  • 17.
  • 18. Recommendations • Emerging international market • Complementary products • Penetration into rural market • Growth of packaged coffee products & iced beverages • Investment in advertisements & marketing initiatives • Building & retaining customer loyalty
  • 19. “ May your coffee be stronger than your toddler ” -Howard Schultz, President and CEOStarbucks