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Thinking Beyond Numbers
RAGHAV HARIHARASUBRAMANIAN
What’s our day like?
 Total Visits. ...
 New Sessions. ...
 Click Through Rate…
 Cost per Click…
 Channel-Specific Traffic. ...
 Bounce Rate...
 Total Conversions. ...
 Lead to Close Ratio...
 Customer Retention Rate…
 Customer Life Time Value…
Reengineering our priorities from number driven to goal driven
 Building Indispensable Mindshare
 Achieving Privileged Positioning through compelling value proposition
 Marketing without Marketers
“
”
Often our focus is on micro environment
losing track of what macro environment
could potentially offer
Building Mindshare – Intel Inside
 Marketing Campaign of ‘Intel Inside ‘ made Intel almost a household name in the early
1990’s
 Idea of promoting Intel as a crucial component for performance of computers was novel and
a never before task
 Analogy of Intel campaigns maybe equated to making customers demand for Fiat engine
while buying a Maruthi car, which as a marketer we think is impossible.
Building Mindshare – Intel Inside
Customer’s Purchase Behaviour
 Going by the recommendations of friends
and family
 Motivated by the advertisements of the
PC Brands
 Influenced by the sales guy at retail stores
 With little to no abilities in decoding the
functional value of the PC’s they buy
Campaign Objectives
 Talking about the importance of evaluating
the functional attributes of the PC’s
 Making customers believe their computers
can perform a lot better given they
operate on Intel processor
 Limiting their range of choices within the
organised market
Building Mindshare – Intel Inside
Approach
 Bypassing B2B buyers, instead
communicating their differentiator to end
users
 Creating value through educating customers
 Messaging the vision of the organization
through Ad’s
Outcomes
 Increased negotiation power by building a
brand image overpowering the PC’
manufacturers
 Gained market share by indirect demand
 Campaign covered all product lines, even
the one’s for the future
Intel IMPACT
Intel posted astronomical
growth numbers after ‘Intel
Inside campaign’
Since 1993 the brand has
gone on to dominate every
quadrant, beating all market
expectations consistently
“
”
It is never easy to influence
customers to buy your products
unless they connect with your brand
and it’s positioning
Achieving Privileged Positioning
Leader
Pioneer
Reliable Product
Proven track
record
Highest of Market
share
Follower
Typically 2nd
highest market
share
‘Me-too’ product
Up for a price war
Challenger
Looking to
Improve revenue
QoQ
Limited influence
& capabilities
Can’t afford Price
war
Niche
New entrant,Start
up environment
Rely on Innovation
Negligible network
and experience
“
”
Is it within the capabilities of a marketer to
position a new brand against market
leader given all limitations?
Market Leader Vs New Brand(2014 scenario)
Brand NaMo Brand Kejiriwal
High Level Comparison – 2014 Scenario
Narendra Modi
 Leader of an established party, with over
30+ years of ground level experience in
politics
 Built MVP model as the chief minister of
Gujarat
 Unmatched organized network across the
nation
Arvind Kejriwal
 First generation political leader, leading a
party with negligible network and no
experienced members
 Gained limelight through IAC movement
 Won Delhi elections contending major
parties
Facts Check
2014
Kejiriwal had little less than
50% of NaMo’s mammoth
following on social media
Some metrics like average
daily mention, Kejiriwal was
ahead of NaMo
His engagement rate was only
a touch below NaMo
“
”
Let’s decode what Mr. Kejiriwal
conveyed to acquire massive
following in less than 3 years of time
Articulation of Value Proposition
Accepted Voter Belief
Cashed on the negative
sentiments of people
towards the established
political parties
Differentiator
Positioned himself as an
educated approachable
common man fighting
against red tape and
corruption along with all
energetic young party
members
Reason to Believe
Been an active part of IAC
movement, and showed
his clean track record
while holding government
office
Immaterial of election outcomes
campaigns of Mr.Kejiriwal has
earned him the status of challenger
from Niche, he has overshadowed
other possible proven contenders
like Nitish Kumar, Mamta Banerjee
and Late CM Ms. Jayalalitha to
garner massive following across
India
“
”
Would you be able to run successful
marketing campaigns without a
marketing team?
Tesla Made it look Possible
What went right?
Elon Musk
 Larger than life image
 Poster boy for Innovation
 Advocates Technology that serves human
interests
 Connect with masses through social media,
has over 12Mn followers on twitter
 Recently in the news for quitting President
Trump’s Business advisory panel over Paris
Agreement withdrawal
Taking Consumers by Surprise
Product Innovation
 Tesla Model S was given 5.4 out of 5 by
National Highway Safety Administration
 Focused on Design & value instead of being
cost conscious
 Introduced high priced cars with
unparalleled CX, engaging price wars with
established players was never a choice
 Utilizing the revenue from premium cars to
build low priced cars for the masses
Tesla
Tesla has about 45%
Market share in the electric
vehicle segment
It also has 2nd highest
market share in luxury
vehicle segment only next to
Mercedes Benz
“
”
MAKE EVERYONE YOUR FAN
I know a lot of very wealthy people. Most of them made their money in
technology.
I don’t think Bentley or Rolls-Royce is anywhere near the top of very many
of these people’s idea of an impressive car.
A Tesla is more like it. –
Jimmy Wales, on Quora
Thank you!
Raghav Hariharasubramanian,
Marketing Manager at SolvEdge Technologies Inc

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Thinking beyond numbers - Digicos

  • 1. Thinking Beyond Numbers RAGHAV HARIHARASUBRAMANIAN
  • 2. What’s our day like?  Total Visits. ...  New Sessions. ...  Click Through Rate…  Cost per Click…  Channel-Specific Traffic. ...  Bounce Rate...  Total Conversions. ...  Lead to Close Ratio...  Customer Retention Rate…  Customer Life Time Value…
  • 3. Reengineering our priorities from number driven to goal driven  Building Indispensable Mindshare  Achieving Privileged Positioning through compelling value proposition  Marketing without Marketers
  • 4. “ ” Often our focus is on micro environment losing track of what macro environment could potentially offer
  • 5. Building Mindshare – Intel Inside  Marketing Campaign of ‘Intel Inside ‘ made Intel almost a household name in the early 1990’s  Idea of promoting Intel as a crucial component for performance of computers was novel and a never before task  Analogy of Intel campaigns maybe equated to making customers demand for Fiat engine while buying a Maruthi car, which as a marketer we think is impossible.
  • 6. Building Mindshare – Intel Inside Customer’s Purchase Behaviour  Going by the recommendations of friends and family  Motivated by the advertisements of the PC Brands  Influenced by the sales guy at retail stores  With little to no abilities in decoding the functional value of the PC’s they buy Campaign Objectives  Talking about the importance of evaluating the functional attributes of the PC’s  Making customers believe their computers can perform a lot better given they operate on Intel processor  Limiting their range of choices within the organised market
  • 7. Building Mindshare – Intel Inside Approach  Bypassing B2B buyers, instead communicating their differentiator to end users  Creating value through educating customers  Messaging the vision of the organization through Ad’s Outcomes  Increased negotiation power by building a brand image overpowering the PC’ manufacturers  Gained market share by indirect demand  Campaign covered all product lines, even the one’s for the future
  • 8. Intel IMPACT Intel posted astronomical growth numbers after ‘Intel Inside campaign’ Since 1993 the brand has gone on to dominate every quadrant, beating all market expectations consistently
  • 9. “ ” It is never easy to influence customers to buy your products unless they connect with your brand and it’s positioning
  • 10. Achieving Privileged Positioning Leader Pioneer Reliable Product Proven track record Highest of Market share Follower Typically 2nd highest market share ‘Me-too’ product Up for a price war Challenger Looking to Improve revenue QoQ Limited influence & capabilities Can’t afford Price war Niche New entrant,Start up environment Rely on Innovation Negligible network and experience
  • 11. “ ” Is it within the capabilities of a marketer to position a new brand against market leader given all limitations?
  • 12. Market Leader Vs New Brand(2014 scenario) Brand NaMo Brand Kejiriwal
  • 13. High Level Comparison – 2014 Scenario Narendra Modi  Leader of an established party, with over 30+ years of ground level experience in politics  Built MVP model as the chief minister of Gujarat  Unmatched organized network across the nation Arvind Kejriwal  First generation political leader, leading a party with negligible network and no experienced members  Gained limelight through IAC movement  Won Delhi elections contending major parties
  • 14. Facts Check 2014 Kejiriwal had little less than 50% of NaMo’s mammoth following on social media Some metrics like average daily mention, Kejiriwal was ahead of NaMo His engagement rate was only a touch below NaMo
  • 15. “ ” Let’s decode what Mr. Kejiriwal conveyed to acquire massive following in less than 3 years of time
  • 16. Articulation of Value Proposition Accepted Voter Belief Cashed on the negative sentiments of people towards the established political parties Differentiator Positioned himself as an educated approachable common man fighting against red tape and corruption along with all energetic young party members Reason to Believe Been an active part of IAC movement, and showed his clean track record while holding government office
  • 17. Immaterial of election outcomes campaigns of Mr.Kejiriwal has earned him the status of challenger from Niche, he has overshadowed other possible proven contenders like Nitish Kumar, Mamta Banerjee and Late CM Ms. Jayalalitha to garner massive following across India
  • 18. “ ” Would you be able to run successful marketing campaigns without a marketing team?
  • 19. Tesla Made it look Possible
  • 20. What went right? Elon Musk  Larger than life image  Poster boy for Innovation  Advocates Technology that serves human interests  Connect with masses through social media, has over 12Mn followers on twitter  Recently in the news for quitting President Trump’s Business advisory panel over Paris Agreement withdrawal
  • 21. Taking Consumers by Surprise Product Innovation  Tesla Model S was given 5.4 out of 5 by National Highway Safety Administration  Focused on Design & value instead of being cost conscious  Introduced high priced cars with unparalleled CX, engaging price wars with established players was never a choice  Utilizing the revenue from premium cars to build low priced cars for the masses
  • 22. Tesla Tesla has about 45% Market share in the electric vehicle segment It also has 2nd highest market share in luxury vehicle segment only next to Mercedes Benz
  • 23. “ ” MAKE EVERYONE YOUR FAN I know a lot of very wealthy people. Most of them made their money in technology. I don’t think Bentley or Rolls-Royce is anywhere near the top of very many of these people’s idea of an impressive car. A Tesla is more like it. – Jimmy Wales, on Quora
  • 24. Thank you! Raghav Hariharasubramanian, Marketing Manager at SolvEdge Technologies Inc