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BASIC MARKETING
CONCEPTS
WHAT IS MARKETING ?
The essence of Marketing is a transaction -
an exchange- intended to satisfy human
needs and wants.There are three elements in
the marketing process :
(A) MARKETERS
(B)WHAT IS BEING MARKETED
(C) TARGET MARKET
WHAT IS MARKETING ?
Marketing is a social process by which
individuals and groups obtain what they need
and want through creating and exchanging
products and value with others
PHILIP KOTLER
This definition includes following core concepts :
NEEDS ,WANTS and DEMANDS --- PRODUCTS----
--VALUE & SATISFACTION---EXCHANGE &
TRANSACTION---MARKETS & MARKETERS
A SIMPLE MARKETING SYSTEM
Industry Market
Communication
Information/Feedback
Goods & Services
Money
EVOLUTION OF MARKETING
MANAGEMENT
 Marketing management has evolved
through following stages :
 (1) Production Orientation Stage
 (2) Sales Orientation Stage
 (3) Marketing Orientation Stage
 (4) Social Responsibility & Human
Orientation Stage
MARKETING CONCEPTS
 There are FIVE competing concepts under
which organizations conduct their
marketing activities:
 The Production Concept
 The Product Concept
 The Selling Concept
 The Marketing Concept
 The Societal Marketing Concept
(1) THE PRODUCTION CONCEPT
Produce
Sell
Consumers
Company
Produce more & more
Practically sells itself
THE PRODUCTION CONCEPT
 Consumers will favour those products
that are widely available and low in cost.
 Therefore increase production and cut
down costs.
 And build profit through volume.
Simrans_Co.mp4
(2) THE PRODUCT CONCEPT
Produce
Quality
Products
Sell
Consumers
Practically sells itself,if
it gives most quality for
money
Buyers admire well-made products and can
appraise product quality and performance.
THE PRODUCT CONCEPT
 Consumers will favour those products
that offer the most quality, performance,
or innovative features.
 Therefore, improve quality, performance
and features.
 This would lead to increased sales and
profits.
(3) SELLING CONCEPT
 Consumers have normal tendency to resist.
Produce
Sell it Consumers
Aggressive selling &
promotion efforts
Making sales becomes primary function and
consumer satisfaction secondary .
THE SELLING CONCEPT
 Consumers , if left alone , will not buy
enough of company’s products.
 Therefore, promote sales aggressively.
 And,build profit through quick turnover.
(4) MARKETING CONCEPT
 “ LOVE THE CUSTOMER , NOT THE
PRODUCT ”
Consumers
Produce it
Market it
Learn what they
want(MR)
Sell what they want(Satisfy
needs of customers)
THE MARKETING CONCEPT
 The key to achieving organizational goals
consist in determining the needs and
wants of target markets and delivering the
desired satisfactions more effectively and
efficiently than competitors.
 And build profit through customer
satisfaction and loyalty.
(5) THE SOCIETAL MARKETING CONCEPT
 It is Marketing Concept (+) Society’s well
being.
 Balancing of following three considerations
while setting marketing policies :
-Customer’s want satisfaction -
Society’s well being -
Company’s profits
THE SOCIETAL MARKETING CONCEPT
 The societal marketing concept holds that the
organization’s task is to determine the needs,
wants, and interests of target markets and to
deliver the desired satisfactions more
effectively and efficiently than competitors in
a way that preserves or enhances the
consumer’s and the society’s well being.
- It addresses conflicts between consumer’s
and firm’s short run wants and long term
welfare.
SELLING AND MARKETING CONCEPT
CONTRASTED
Starting point Focus Means Ends
Factory Products Selling and
Promoting
Profit through
Sales Volume
Selling Concept
Target Market Custome
r Needs
Coordinated
Marketing
Profit through
Customer
Satisfaction
Marketing Concept
MARKET- DRIVEN AND MARKET- DRIVING
COMPANY
 Market-driven companies focus on researching current
customers to identify their problems, gather new ideas,
develop products that result in incremental improvements,
not radical innovations.
 Market-driving companies generate significantly new
products, services, business formats and raise our sights
and our civilization. These
companies are much more than customer-led. They lead
customer where they want to go, but don’t know yet.

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basic-concepts-of-marketing.pptx

  • 2. WHAT IS MARKETING ? The essence of Marketing is a transaction - an exchange- intended to satisfy human needs and wants.There are three elements in the marketing process : (A) MARKETERS (B)WHAT IS BEING MARKETED (C) TARGET MARKET
  • 3. WHAT IS MARKETING ? Marketing is a social process by which individuals and groups obtain what they need and want through creating and exchanging products and value with others PHILIP KOTLER This definition includes following core concepts : NEEDS ,WANTS and DEMANDS --- PRODUCTS---- --VALUE & SATISFACTION---EXCHANGE & TRANSACTION---MARKETS & MARKETERS
  • 4. A SIMPLE MARKETING SYSTEM Industry Market Communication Information/Feedback Goods & Services Money
  • 5. EVOLUTION OF MARKETING MANAGEMENT  Marketing management has evolved through following stages :  (1) Production Orientation Stage  (2) Sales Orientation Stage  (3) Marketing Orientation Stage  (4) Social Responsibility & Human Orientation Stage
  • 6. MARKETING CONCEPTS  There are FIVE competing concepts under which organizations conduct their marketing activities:  The Production Concept  The Product Concept  The Selling Concept  The Marketing Concept  The Societal Marketing Concept
  • 7. (1) THE PRODUCTION CONCEPT Produce Sell Consumers Company Produce more & more Practically sells itself
  • 8. THE PRODUCTION CONCEPT  Consumers will favour those products that are widely available and low in cost.  Therefore increase production and cut down costs.  And build profit through volume.
  • 10. (2) THE PRODUCT CONCEPT Produce Quality Products Sell Consumers Practically sells itself,if it gives most quality for money Buyers admire well-made products and can appraise product quality and performance.
  • 11. THE PRODUCT CONCEPT  Consumers will favour those products that offer the most quality, performance, or innovative features.  Therefore, improve quality, performance and features.  This would lead to increased sales and profits.
  • 12. (3) SELLING CONCEPT  Consumers have normal tendency to resist. Produce Sell it Consumers Aggressive selling & promotion efforts Making sales becomes primary function and consumer satisfaction secondary .
  • 13. THE SELLING CONCEPT  Consumers , if left alone , will not buy enough of company’s products.  Therefore, promote sales aggressively.  And,build profit through quick turnover.
  • 14. (4) MARKETING CONCEPT  “ LOVE THE CUSTOMER , NOT THE PRODUCT ” Consumers Produce it Market it Learn what they want(MR) Sell what they want(Satisfy needs of customers)
  • 15. THE MARKETING CONCEPT  The key to achieving organizational goals consist in determining the needs and wants of target markets and delivering the desired satisfactions more effectively and efficiently than competitors.  And build profit through customer satisfaction and loyalty.
  • 16. (5) THE SOCIETAL MARKETING CONCEPT  It is Marketing Concept (+) Society’s well being.  Balancing of following three considerations while setting marketing policies : -Customer’s want satisfaction - Society’s well being - Company’s profits
  • 17. THE SOCIETAL MARKETING CONCEPT  The societal marketing concept holds that the organization’s task is to determine the needs, wants, and interests of target markets and to deliver the desired satisfactions more effectively and efficiently than competitors in a way that preserves or enhances the consumer’s and the society’s well being. - It addresses conflicts between consumer’s and firm’s short run wants and long term welfare.
  • 18. SELLING AND MARKETING CONCEPT CONTRASTED Starting point Focus Means Ends Factory Products Selling and Promoting Profit through Sales Volume Selling Concept Target Market Custome r Needs Coordinated Marketing Profit through Customer Satisfaction Marketing Concept
  • 19. MARKET- DRIVEN AND MARKET- DRIVING COMPANY  Market-driven companies focus on researching current customers to identify their problems, gather new ideas, develop products that result in incremental improvements, not radical innovations.  Market-driving companies generate significantly new products, services, business formats and raise our sights and our civilization. These companies are much more than customer-led. They lead customer where they want to go, but don’t know yet.