2. • Internet facts quiz (5 mins)
• Discussion questions – What do you use the Internet for? (10 mins)
• Reading activity – Checking new vocabulary (5 mins)
• Reading activity – skimming for general idea / comprehension (5 mins)
• Reading activity – Answering customer queries (10 mins)
• Reading activity – Which section on the website (5 mins)
• Vocabulary building – Banking terms in the text (5 mins)
• Vocabulary building – definitions matching (5 mins)
• Banking facts quiz? (10 mins)
• Vocabulary building – Word building skills – what word class? (5 mins)
• Vocabulary building – Word building skills – Changing word classes (10
mins)
• Mini grammar lessons – Paraphrasing skills – (15 mins)
• Mini grammar lessons – Writing practice sentences two ways – (15
mins)
• Speaking practice – Long turn – My favourite website (15 mins)
4. • What are your favourite websites? Why do you like
them?
• How often do you use the internet? What do you usually
do online?
• Do you ever shop online? What kinds of things do you
buy on the internet?
• Do you read news websites? Which ones?
• Do you use any websites or apps to learn something new
like languages, cooking, art?
• Do you think it's important for everyone to be able to
use the internet today? Why or why not?
5.
6.
7.
8. (2) Choose the best description of each business based on the information
given in their websites.
1. Eclipse Furniture Village ...
a. sells home furnishings and garden equipment.
b. sells furniture for all rooms of the house.
c. sells home electrical appliances at competitive prices.
2. Andrew Nicholas ...
a. is a bank that offers a full range of personal and business banking
services.
b. is a bank that offers only student accounts and fixed term deposits.
c. is an insurance company that also offers some banking services.
9. Practising your reading skills
(1) People often log onto websites to find out
a particular piece of information. Answer the
following customer queries.
10. 1. 'Does Eclipse Furniture Village sell furniture for both kitchens and
bathrooms?'…………
2. I've spent £85 at Eclipse Furniture Village. Do I get free delivery?' ………………
3. 'Can I order online or do I have to go to my nearest store?' …………………………..
4. 'Does the Burnley sofa cost £999 now?' …………………………..
5. 'I can't afford to pay for the whole sofa now. Can I pay a bit each month?'
…………………
6. 'Does Andrew Nicholas have an Internet banking facility?' …………………………..
7. 'Does Andrew Nicholas offer accounting services?' …………………………..
8. 'Does Andrew Nicholas offer fixed term deposits?' …………………………..
9, 'I already have a student account. Can I get the free phone that my friend got
when he
opened an account with Andrew Nicholas?' …………………………..
10. 'Is there a facility that will allow me to find out how much money the bank will
lend me?' …………………..
11.
12. 1. 'Does Eclipse Furniture Village sell furniture for both kitchens and
bathrooms?'…………
2. I've spent £85 at Eclipse Furniture Village. Do I get free delivery?' ………………
3. 'Can I order online or do I have to go to my nearest store?' …………………………..
4. 'Does the Burnley sofa cost £999 now?' …………………………..
5. 'I can't afford to pay for the whole sofa now. Can I pay a bit each month?'
…………………
1. Yes – (bathroom and kitchen tabs)
2.No, you must spend £100 to get free delivery
3. You can order online (you don’t have to go to the shop)
4.No, it’s been reduced to £690
5.Yes, you can pay in instalments
13.
14. 6. 'Does Andrew Nicholas have an Internet banking facility?' …………………………..
7. 'Does Andrew Nicholas offer accounting services?' …………………………..
8. 'Does Andrew Nicholas offer fixed term deposits?' …………………………..
9, 'I already have a student account. Can I get the free phone that my friend got
when he
opened an account with Andrew Nicholas?' …………………………..
10. 'Is there a facility that will allow me to find out how much money the bank will
lend me?' …………………..
6. Yes (internet banking tab)
7. No (No, there aren’t any accounting tabs)
8. Yes (Fixed term deposit tab)
9. No – (New customers only)
10. Yes (Loan calculator)
15. (2) The key to finding information you need
is following the correct links. Scan over the
websites and write the links that you would
click to help these speakers.
16. ECLIPSE FURNITURE VILLAGE: ANDREW NICHOLAS:
1. 'I bought a dining table
and I want to return it. I'm
not sure what to do next.'
1. 'I want to send an email to
the bank manager.'
2. 'I want to buy a wall unit
for my bathroom.'
2. 'I want to find out more
about the terms and
conditions of their credit
cards.'
3. 'I'm interested in working
for Eclipse Furniture
Village.'
3. 'I'm lost on this website ...
I can't find what I'm looking
for.’(x2)
4. 'I want to know where my
nearest store is.
4. 'I'm a student and I want
to set up a new account.'
5. 'I want to track my
order.'
5. 'I want to register for
online banking.’ (x2)
Returns
policy
Bathroom
tab
Job
vacancies
Store
finder
Delivery &
tracking
Contact
us
Credit
cards
Help/
site
map
Student
current
account
Internet
banking /
register
17.
18. Which website made the first online shopping
sale?
A) eBay
B) Amazon
C) Pizza Hut
19. What was the most visited website in 2000?
A) Google
B) Yahoo
C) Amazon
20. What was the first video ever uploaded
to YouTube?
A) A concert
performance
B) A cat video
C) A trip to the zoo
21. What was the first viral meme shared
on the internet?
A) LOLCats
B) Rickrolling
C) Dancing Baby
22. When did the World Wide Web first
become available to the general public?
A) 1989
B) 1993
C) 1995
23. What was the first digital encyclopaedia
created in 1985?
A) Encyclopaedia
Britannica
B) Microsoft
Encarta
C) Wikipedia
24. Language focus
(1) Underline all the words related to banking in the Andrew Nicholas website on page 5,
for example 'deposit' and 'mortgage'. Write any new words in your vocabulary notebook.
• Banking
• Branch
• Loans
• Mortgages
• Credit cards
• Savings
• Investments
• Insurance
• Fixed term
• Deposits
• Low-risk
• Borrow
• Interest rates
• Current account
• returns
25. (2) Match these terms that you often find in websites with the descriptions below.
Example Store finder/Find your nearest branch (h)
1. Log in ....... a. 'Frequently asked questions' - a page that deals with common
problems. This is a good place to start when you have a query
because you may find the answer here.
2. Register ...... b A page where you enter your personal details so that you can use
the website services. You will only do this once and you will need to
think of a username and password for when you visit the site again.
3. Site map .... c. A page that gives information about how purchases will be
brought to you. If you have already placed an order, you may be able
to find out when exactly it will reach you.
4. Delivery & tracking ...... d. A page where you enter your username and password so that you
can use the website services.
5. Job vacancies/Careers
with us ....
e A page that lists jobs available with the organization.
6. FAQs ......... f A page that will give you an overview of the information on the
website to help you find what you are looking for.
7. Terms and conditions
........
g. A page that shows the legal agreement between you and the
service provider.
8. Find your nearest branch
........
h. A page that allows you to find where your nearest branch or store
is.
d
b
f
c
e
a
g
h
27. I’m going to give you a topic......
• Student A – I’m going to give you a topic
• I’d like you to talk about it for 2 minutes
• You will have one minute to prepare and make
notes.
• Student B – Think about some questions you can
ask student A after they have finished.
• You can write these questions down if you want to.
28. Describe a website you often visit.
You should say:
• what type of website it is
• when you started using it
• what you get from the website
(information or products)
• and explain why you often visit this
website.
30. Describe a useful website
You should say:
•What it is
•How often you visit it
•What kind of information it offers
•Explain why you think it is useful.
31. Word-building skills
• Read through the tips for creating a website.
• Look at the spaces and think about what kinds
of words are missing verb, noun , adjective or
adverb.
• Then look at the words in CAPITALS and think
about how you could change them to complete
the sentences.
• Check your answers after with your partner.
32. Look at the gaps and
decide what type of
word is missing
33. DON’T DO THAT! Focus on the behaviour of real people.(What’s missing?)
1. Text attracts more attention than pictures.
As much as we love photos, the fact is that the _________ (MAJOR) of people
will simply scan them. If you've got a point that you actually need to get across
to a reader or _________(POTENT) lead, you're much better off doing it via
text.
2. Short paragraphs work better than long ones.
Our attention spans are shorter than ever and that's something you need to
take into ________ (ACCOUNTANCY). No one wants to read a wall of text.
Keep it short and get to the point.
3. Fancy fonts are ignored.
As “cool” as you think that font is, you’re ________ (PROBILITY) better off
not using it. New fonts are hard for people to process and you're going to lose
their already short attention.
noun
adjective
noun
adverb
34. 4. Headlines also draw attention.
Use as many _________ (DESCRIBE) headings as possible. This is what people use to
scan through your website. Once they find something related to their problem, only then
do they dig deeper.
5. Visitors spend more time looking at menus and buttons than other parts of your
website.
Menus and buttons are _________ (GENERALISE) what lead us to solutions to our
problems. Visitors pay extra attention to these as they want to see what the options are
as soon as possible. You should do the same.
6. Ads, that are placed on the top or left part of your website, get the most views.
Most people will never scroll down to the bottom of your website. If ad impressions or
clicks are your main source of revenue, you'll want to ________ (OPTIMIL) for them to
be in the “viewing pattern”.
7. White space is good!
If people get _________ (OVERWHELMING) with a ton of text, there's a good chance
they'll leave.
adjective
adverb
verb
adjective
35. Now change the words
in Capitals to complete
the sentences
36. DON’T DO THAT! Focus on the behaviour of real people.(Answers)
1. Text attracts more attention than pictures.
As much as we love photos, the fact is that the _________ (MAJOR) of people
will simply scan them. If you've got a point that you actually need to get across
to a reader or _________(POTENT) lead, you're much better off doing it via
text.
2. Short paragraphs work better than long ones.
Our attention spans are shorter than ever and that's something you need to
take into ________ (ACCOUNTANCY). No one wants to read a wall of text.
Keep it short and get to the point.
3. Fancy fonts are ignored.
As “cool” as you think that font is, you’re ________ (PROBILITY) better off
not using it. New fonts are hard for people to process and you're going to lose
their already short attention.
majority
potential
account
probably
37. 4. Headlines also draw attention.
Use as many _________ (DESCRIBE) headings as possible. This is what people use to
scan through your website. Once they find something related to their problem, only then
do they dig deeper.
5. Visitors spend more time looking at menus and buttons than other parts of your
website.
Menus and buttons are _________ (GENERALISE) what lead us to solutions to our
problems. Visitors pay extra attention to these as they want to see what the options are
as soon as possible. You should do the same.
6. Ads, that are placed on the top or left part of your website, get the most views.
Most people will never scroll down to the bottom of your website. If ad impressions or
clicks are your main source of revenue, you'll want to ________ (OPTIMIL) for them to
be in the “viewing pattern”.
7. White space is good!
If people get ____________ (OVERWHELMING) with a ton of text, there's a good
chance they'll leave.
descriptive
generally
optimise
overwhelmed
38.
39. Paraphrasing skills
• Complete the second sentence so that it has similar
meaning to the first sentence, using the word given.
• Do not change the word given.
• You must use between TWO and FIVE words,
including the word given.
40. 1. Despite finding the website, he wasn't very pleased.
EVEN THOUGH
He wasn't very pleased, ……………………………….. the website.
2. It's a fairly long time since I last bought anything from
that website.
FOR QUITE
I haven't bought anything from that website
………...............…………………… time.
even though / he found
for / quite a long
41. 3. Were you able to complete all your online shopping
tasks yesterday?
GET
Did you manage …………………………………….. all your online
shopping tasks yesterday?
4. His first website was better than this one.
GOOD
This website is not ………………………………………… one he
created.
to get / through
as good as / the first
42. 5. I'm sorry, could you wait for a moment, please?
MIND
I'm sorry, …………………………………… for a moment,
please?
would / do you mind
waiting
43. Writing using the structures
• Write a sentence to practise using each of these
structures.
• Even though (Contrast)
• For quite a long time
• To get through something (finish it)
• As adjective as (comparison)
• Would you mind + doing something (Polite request)
• Remember to give a reason or extend your sentences
47. 1. There are over __ billion active internet users.
2. There are more than ___ billion
websites online.
3. Around ___ million blog posts get published
per day.
4. There are ____ billion active social media
users in 2021.
5. As of 2021, more than ____ hours of video are
uploaded to YouTube every minute.
4.9
1.86
7
3.78
500
48. •In 1995, a man robbed two
Pittsburgh banks with ________ on
his face. Since _______ makes for
invisible ink, he thought it would
render his face invisible on camera.
lemon juice
lemon juice
A) Lemons juice B) coca cola C) water
49. • Until ______, banks could (and usually would)
refuse to issue a credit card to a woman unless she
was married and her husband co-signed for the
card.
1974
50. • In North Carolina, a 59-year-old man with a
clean record held up a bank for $1 with the
purpose of being sent to prison to receive
free _________
healthcare
A) Dentist care B) healthcare C) food
51. • Ten days after the biggest bank heist — $_____million —
in Japan’s history, the Kobe branch of Fukutoku Bank
received a letter of gratitude, presumably from the robbers.
“Thank you very much for the bonus,” the letter read. “We
can live on this loot for life.”
5.4
52. • Italian banks take __________ cheese as
collateral for loans and keep hundreds of thousands
of cheese wheels in their own climate-controlled
vaults for the 2 years it takes to mature
Parmesan
A) Mozzarella B) Gorgonzola C) Parmesan
