1. STUDY ON IMPACT OF FLEXIBILITY
ON ORGANIZATIONAL
PERFORMANCE

2. Introduction
• The objective of business owners is profitability.
• Providing flexible work options is one of the strategies to extract the
maximum human capital.
• But this strategy should be used very effectively, otherwise it may
cause more harm to an organization.
• This project will enable us to get an insight that what is the
contribution of Flexible Human Capital Practices in organizational
performance.
• A survey has been conducted by two perspectives, employee’s
perspective as well as organizational perspective to get the best
outcome.

3. Objective
• To get an insight about the contribution of Flexible Human Capital
Practices (when adopted as a whole in a congruent cultural context)
to a work force.
• It will also evaluate all terms of flexibility and give the conclusion for
the suitable terms of flexibility for an organization as well as for
employees, based on the responses obtained.

4. Hypothesis
• To what extent a company gives flexible options to its employees is
dependent upon the sector of the company. This was included in our
survey.
• Part time working is totally a different thing when we are talking
about flexible work options. So the care has been taken that working
part time is not taken into consideration during this survey.
• Age is also as a differentiating factor that affects the flexibility.
• Gender is a differentiating factor as Indian culture requires females
to have more flexible options when compared to males.

5. Methodology
• We conducted a survey by using a questionnaire which we circulated
amongst employees of different companies.
• Collected 82 responses.
• Availability of the flexible options would be different for different sectors and
hence the analysis was done sector wise.
• The size of the company was not considered as the sample size was very
small and the responses were recorded in similar size companies.
• Both employees and employers were included to get the correct impact.
• Sample was distributed demographically considering age & gender.

6. Methodology (Cont.)
Questionnaire
• Type of the organization • Flexible working options
– IT and software related firms available
– Services – Reduced working hours for
– Manufacturing and metal related limited no. of days
organization – Sharing work with colleagues
– Retail – Flexible work time option
– Education and related – Work from home option
– Medical and related
– Banking and financial services
– Others

7. Methodology (Cont.)
Questionnaire
• Reason behind the flexible • Merits available for the
working options flexible working options
– To have more leisure time – Improved productivity
– To handle the work more – Better stress management
efficiently – Increased motivational level
– Childcare and/or parent care – Better work life balance
needs – None
– To spend more time with family – Other please specify
– Some emergency
– If any other than please specify

8. Methodology (Cont.)
Questionnaire
• Demerits available for the • Rating the effect of availability
flexible working options of flexible working options on
the individual’s overall
– Procrastination
performance of work place on a
– Alienation and isolation at work
scale of 1 – 5.
place
– Lack of coordination with clients
and colleagues • Rating the effect of availability
– Misuse of this options for invalid of flexible working options on
or improper reasons the organization’s overall
– None performance of work place on a
– Others please specify scale of 1 – 5.

9. Analysis
Analysis is carried out gender-wise, age-wise and sector-wise
GENDER-WISE RESPONSE AGE-WISE RESPONSES
Beow 25 Above 25 Total
Male Female

10. Analysis (Cont.)
SECTOR-WISE RESPONSES
MARITAL STATUS WISE
RESPONSES
Married Unmarried
IT Ser Teach Med Mfg. Retail Other

11. Analysis (Cont.)
FLEXIBLE WORKING OPTIONS
reduced work hrs flexible work times
sharing with colleagues work from home
others
OPTIONS NOT AVAILABLE BUT WANT
TO AVAIL
Reduced work hours flexible work time sharing work work from home other

12. Analysis (Cont.)
REASONS FOR WORK FLEXIBILITY
for leisure time to handle work efficiently
Merits of flexibility
child/parent care needs spend time with family
No. of
some emergency other responses, other, 2
No. of
responses, none, 0
No. of
responses, better
work-life balance, 69
No. of
responses, increased
motivationn, 12
No. of
responses, better stress
improved productivity better stress management management, 51
increased motivationn
No. of
better work-life balance none
responses, improved other
productivity, 30

13. Analysis (Cont.)
Organizational Perspective
• Following are the advantages for the organizations because of the
flexible work options:
– LOWER COST
– TURNOVER
– HEALTH CARE COSTS
– Stress and Depression
– REAL ESTATE / FACILITIES COSTS
– LABOR COSTS
– QUALITY

14. Analysis (Cont.)
Organizational Perspective (Cont..)
• Talented and focused employees who are on flexible schedules are more
likely to be committed to the organization’s goals, deliver superior value and
are inclined to be satisfied and loyal.
• More efficient and profitable in the short run. Also better poised for long-
term success.
• These organization’s investments are in constructive, future-oriented
assets–-human capital, innovation, and customer relationships-–all leading
indicators that stock analysts use to evaluate stock price.
• HIGHER EARNINGS
• INCREASED PROFITIBILITY

15. Conclusion
• Proper utilization of flexibility is necessary for the benefit of
both employees and organization.
• Flexible work option will enable employees to balance their
professional and personal life and also to manage work
stress.
• Flexibility, if not utilized properly, will impact the performance
negatively and lead to laziness and inefficiency.
• It is very important to have a proper plan before using the
flexible options.

16. Thank you