1. Team work

3. TEAMS
• Teams are groups of two or more people who
interact and influence each other, and
mutually accountable for achieving common
objectives and perceive them selves as a
social entity with in an organisation.

4. WHY DO WE NEED
TEAMS
•
• Security
• Interaction, Influence and
proximity
• Esteem and Identity
• Affiliation
• Power
• Huddlings

5. Team- from individual to
group

6. INDIVIDUAL
DIFFERENCE
• Individuals differ from one
another in their ability to
understand complex ideas, to
adapt effectively to the
environment, to learn from
experience, to engage in
various forms of reasoning, to
overcome obstacles by taking
thought… .

7. TEAM FORMATION
•
• Forming
• Storming
• Norming
• Performing
• Adjourning

8. Conflict
“Conflict is an integral part of organizational
life”.
It occurs……,
Because of perceived or experienced differences
over substantive or emotional issues.

10. Symptoms of Conflicts
 Poor inter group Activities
 Disrespect and Indiscipline
 Antagonizing and Negative feeling
 High rate of Absenteeism and Turnover
 Informal gatherings
 Strict implementation of rules.

11. Conflicts of interest

12. Types of Conflicts
• Structural Conflicts – Functions, goals, Authority ;Time, Status,
Resources.
• Intra personal Conflicts – Differences in Opinion due to Intra
role and Inter role and Person and the role.
• Inter personal Conflicts – Differences in Personalities, values,
perception and emotions.
• Inter Group Conflicts – Differences between two groups.
• Intra group Conflicts – Difference between the member of a
group.

13. CHARACTERISTICS OF
EFFECTIVE & INEFFECTIVE
GROUP
EFFECTIVE INEFFECTIVE
• Informal & Relaxed Bored & Tensed
• Discussion & Participation Domination by few
• Clear – Task, aims & Means Irrelevant
• Commitment to each other No obligation
• Mutual respect Conflict
• discussed& solved Allow to develop
• Decision by consensus Not expected
• Shared leadership Authority

14. • TROUBLE IN THE TEAMS
• Team Norms
• Team Roles
• Team Cohesiveness
• TEAM BUILDING
• Role definition
• Interpersonal Process
• Goal Setting
• Problem Solving

15. Thomas’s Conflict Resolution Model
Compete-When?
•Quick and decisive action is vital Collaborate –If
•Unpopular actions need to be •An integrative solution is required
implement •Your objective is to learn
•You know u are right •You gain Commitment by transforming
•Against people who take advantages concern in to consensus
of non competitive behavior •You work through feelings that have
interfered with relations
Compromise-When---
•Goals are worthier than
efforts of assertive mode or disruption
• When opponents of equal power are
committed to mutually exclusive goals Accommodate, if-
• Temporary settlements are required • You find, that you are
•Collaboration or Competition are not Wrong
Avoiding, if •You wish the co-operation
useful.
•If is a trivial issue of others
•You perceive •You want social credits for
chance of winning later issues
•Others can solve •You expect others to learn
it better than you From their mistakes
•You want people
and situation to
cool down

16. • HIGH PERFORMING GROUPS
• Commitment
• Trust
• Purpose
• Communication
• Involvement
• Process orientation