Globally, 80% of employees are unengaged at work according to Gallup. Organizations with highly engaged employees experience lower absenteeism, fewer defects, higher sales, greater profitability, better customer ratings, and less turnover. While training is important, obstacles like personalities, learning styles, costs, and resources make effective training difficult. The document proposes keeping training simple using tools like Google Forms, short instructional videos, hands-on practice, and varying types and difficulty of questions to improve engagement without significant time or cost. Recording training videos allows documentation of processes and simplifies training of replacements.

2. Globally 80%
of employees are unengaged
at work?
*Gallup

3. Organizations with highly engaged
employees experience…?
41% lower absenteeism
40% fewer defects (quality)
20% higher sales
21% higher profitability
10% higher customer ratings
24%-59% less turnover
*Gallup

4. Is there a way to increase
competency and retention
without significant additional
cost or time?

5. The Importance of
Engagement 116 Countries
100,000+ Surveyed

7. Training
Obstacles
Once vetted, hired and proven capable, it’s still a challenge
Personalities
Work Ethics
Learning Styles
Individual Strengths
Costs
Resources
Training Processes
Training Management Systems
…to name a few

8. Perfection is the enemy of
progress.
If the training is perfect, you
took too long to make it.

9. Training
Components
Learning Paths for each role
Google or MSFT Forms
Videos or links within forms
Questions relate to content in videos
Videos hosted on an inexpensive, protected portal
Hands-on application immediately after training

10. Testing
Questions
Varying degrees of difficulty
Some aid in retention, teach, or highlight common mistakes
Some gauge mastery of material
The content and desired outcome determine the types of
questions

11. Recording
Training Videos
Everyone creates training videos
Clear objective in mind
Quick outline of content to be covered
Simple screen recording software
Keep videos short and to the point if possible

12. Training Types
Tutorial
Simple, fast, always
there for reference.
I.e. Quick coaching and
corrections for a
dispersed team.
Testing
Minimum Requirements
Testing can be simple or
difficult depending on
the topic
Certification
Critical processes and
knowledge
Relates to compensation
Career Development
Engages
Adds to experience
Enriches job

13. Training Examples
Internal
Plunet Order Setup
Plunet Resource Selection
Recruiting in a friendly way
Converting a PDF
External
System Certification
Intro to Business Manager
Submitting your invoice
Proofreading Basics
Accepting a job

14. When someone gives notice…

15. Our Approach
When someone gives notice
Find out why they are leaving and evaluate possible changes
Identify uncovered responsibilities
Have them record videos on anything undocumented
Train their interim replacement or transfer responsibilities
Discover why we have undocumented processes

16. Benefits of a
Simplified Training Program
Improves engagement as everyone participates
Simple and quick documentation
Free and saves time
Reduces burden on trainers and managers
Excellent start for formal process documentation

17. Summary
Engagement is heavily impacted by training
Keep it simple
Quick and good training is better than a
perfect, never completed training
Use inexpensive tools and methods
Training is the responsibility of all