Steve Quartermain welcome address
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Steve Quartermain welcome presentation at the Planning Inspectorate annual conference on 8 March 2016
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Steve Quartermain welcome address
- 1. Steve Quartermain, Acting Chief Executive Stakeholder Conference 8 March 2016
- 2. Stakeholder Conference, 8 March 2016 #PINSconf16 Welcome and Agenda • What we are doing • How are we doing? • What we will do next
- 3. Stakeholder Conference, 8 March 2016 #PINSconf16 What we are doing Getting local plans in place Investment in infrastructure Importance of house building Protecting the green belt Faster and more efficient decision making
- 4. Stakeholder Conference, 8 March 2016 #PINSconf16
- 5. Stakeholder Conference, 8 March 2016 #PINSconf16 2013/142013/14 2014/15 2015/16 (to end Jan) National Infrastructure 18 14 8 Development Plans 95 76 27 CIL: Examinations 41 48 20 All Planning 15,736 16,765 14,204 Enforcement 3,073 3,117 2,616 Specialist 1,354 1,410 981 All Casework total 20,317 21,430 17,856 Different Casework Areas
- 6. Stakeholder Conference, 8 March 2016 #PINSconf16 Organisational Chart Head of Case Management Simone Wilding Head of Plans Lee Armitage Head of National Infrastructure Operations Tom Warth Head of Environmental Services Sheila Twidle Casework & Plans Director: Mark Southgate Head of Planning Casework Stev e Hall Head of Planning Casework Tom Warth Head of Enforcement, Costs & Decisions and Specialist Casework Jef f Grist Head of Chart Janet Wilson Corporate Services Director: Kevin Woodrow Head of Finance, Commercial & Statistics Peter Sloman Head of ICT (inc Horizon & Web team) Jan Ry an Head of Customer Quality Jo Esson Group Manager (Development Plans) Mary Trav ers Group Manager (Planning) Ben Linscott Group Manager (National Infrastructure) Pauleen Lane Group Manager (Projects & Initiatives) Directorates and Business Units: PINS Chief Executive Steve Quartermain Government Legal Department Richard Swede & Lawy ers Group Manager (Enforcement, Specialist Casework & Costs) Stuart Reid Strategic Support Natasha Perrett (HEO) Wales Director: Peter Burley Head of Operations & Policy Isabel Nethell Chief Operations Officer Mark Southgate Finance Jon Banks Wales Director: Tony Thickett Casework Director: Phil Hammond Major Applications & Plans People & Change Director: vacancy Head of Major Applications & Consents Janet Wilson Head of Knowledge Centre Rachael Pipkin Head of Human Resources Martin Jones Head of Communications Stuart Campbell
- 7. Stakeholder Conference, 8 March 2016 #PINSconf16 Projected Requirement v. Availability: Further Recruitment Scenario
- 8. Stakeholder Conference, 8 March 2016 #PINSconf16 SR – Yearly Savings Profile
- 9. Stakeholder Conference, 8 March 2016 #PINSconf16 SR – Yearly Budget Profile
- 10. Stakeholder Conference, 8 March 2016 #PINSconf16 SR – Key Themes Cost Reductions •Casework Transformation •Senior Management Restructure •Corporate Service Transformation •Estates Rationalisation •NI Efficiencies Increased Income •National Infrastructure Fee Changes Rebalance Budget •Corporate Service budgets reducing •Administrative budgets reducing •Inspector budgets increasing •Streamlining layers of management
- 11. Stakeholder Conference, 8 March 2016 #PINSconf16 Our reputation survey said… Most said we are: •impartial •fair •open •we listen •professional •trustworthy “Your case officers remain excellent - contactable, responsive, reasonable” “PINS administration is superb - better than ever.” “What you do is fair in every respect.” “Inspectors should be appointed earlier in the process. “Still too paper based – you should produce all information electronically and make available on your website as single point of information for appeals.” “Greater use of plain English.” …but not quick How are we doing?
- 12. Stakeholder Conference, 8 March 2016 #PINSconf16 Plans Progress
- 13. Stakeholder Conference, 8 March 2016 #PINSconf16 Plan Submissions by Financial Year (15/16 Projected)
- 14. Stakeholder Conference, 8 March 2016 #PINSconf16
- 15. Stakeholder Conference, 8 March 2016 #PINSconf16
- 16. Stakeholder Conference, 8 March 2016 #PINSconf16 Planning - Appeals Caseload Received 2004/05 – 2014/15 * includes Householder and Commercial Appeals Service cases
- 17. Stakeholder Conference, 8 March 2016 #PINSconf16 Planning Appeals in Hand - January 2015
- 18. Stakeholder Conference, 8 March 2016 #PINSconf16 Planning Appeals in Hand – 24 February 2016
- 19. Stakeholder Conference, 8 March 2016 #PINSconf16 Casework “As Is” What we will do next
- 20. Stakeholder Conference, 8 March 2016 #PINSconf16 Casework “To Be”
- 21. Stakeholder Conference, 8 March 2016 #PINSconf16 Performance
Editor's Notes
- Inc 2017 target
- Delays are unacceptable and our no1 focus is on getting back to Business as usual operation as soon as possible; Focus on 80% target meant that some appeals taking unacceptably long time – we have addressed those and average time for all appeals from start is now 17 weeks (19 wks this time last year); but Delays to start – at worst was 10 weeks - Delays to start will be at BaU by end of Jan - usual expectation is 7 working days; already there for HAS appeals; Procedure backlog is then in cases with case officers Extra resources – internal and external - to get back on track – aim is for April. Then it will be about inspector resources
- More detailed profile for 2014/15: About 92% are written reps (up from 2010) About 5% are hearings (steady decrease from 2010) Just under 3% are inquiries (fluctuated between >2% to >3% since 2010; down slightly on last year