2. A few housekeeping items…
#16NTCYEAREND
‣ Tweet along: #16NTCYearend
‣ Take notes: http://po.st/yearend-16NTC
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3. Nice to meet you!
#16NTCYEAREND
Andrew
Rothman
Head of Creative &
Delivery, West Coast
Meghan Teich
Lead Client Manager,
West Coast
Erica Gulseth
Manager of Online
Fundraising &
Engagement
Your speakers this morning.
4. Agenda
#16NTCYEAREND
‣ What makes a great year-end campaign?
‣ Quarterly to-do list
‣ A look at Earthjustice’s 2015 year-end
campaign
‣ What’s next in 2016
‣ Q&A
28. Q2: Story
#16NTCYEAREND
• Review and selection of
supporter stories for EOY
• Research into donor
matches, swag, and other
premiums
• Finalization of rebranding
efforts
31. #16NTCYEAREND
• List hygiene check-up
• Systems review and
updates
• Wrapper testing to
ensure mobile and
browser compatibility
• Process analysis to identify
pain points and inefficiencies
• Selection and empowerment
of cross-departmental EOY
task force
Q2:
Infrastructure
Q2:
Internal communication
33. Q3: Story
#16NTCYEAREND
• Development and testing of EOY message/narrative
• Final decisions on EOY premiums and matches
• Creation of draft editorial calendar and initial assets
• Reminder of your organization’s impact
36. #16NTCYEAREND
• Testing of non-
donation campaign
elements
• Development of EOY
testing plan and
optimization rules
• EOY projections to
track performance
Q3: Data
37. #16NTCYEAREND
• Completion of new
systems setup and
migration
• Fundraising-focused
website audit and
revisions as needed
• Agreement on EOY approval
processes
• Detailed project plan
• Tracking and reporting
schedules
Q3:
Infrastructure
Q3:
Internal communication
39. Q4: Story
#16NTCYEAREND
• Final cross-channel
editorial calendar
• Creation and deployment
of EOY content and
comms
• Capitalization on major
moments
• Direct asks — no need to
tiptoe around it!
41. #16NTCYEAREND
• Testing plan
implementation
• Focus on objective:
dollars raised
• Constituent-level
targeting and
customization
• Daily performance
tracking and doubling
down
Q4: Data
42. #16NTCYEAREND
• Notification of CRM
provider and web
hosting service about
upcoming volume
• On-call teams
monitoring your
systems to resolve
any outages
• Finalization and
communication of project plan
• Definition of QA processes
• Scheduling of status updates,
standups, and iteration
sessions
Q4:
Infrastructure
Q4:
Internal communication
45. #16NTCYEAREND
• Growth and acquisition
goals for upcoming year
• Review/update of
welcome series and
autoresponders
• Special attention and
experiences for top
supporters
Q1: People
47. #16NTCYEAREND
• Evaluation of list health
and areas for
improvement
• Assessment of technical
system performance
• Circulation of performance
results and learnings
• Big thanks to your staff (and a
much-needed breather)!
Q1:
Infrastructure
Q1:
Internal communication