All about Trainers Training

1. Trainers Training
Sushen Medicamentos Pvt. Ltd .
Ahmedabad

2. Few Questions ?????
Why Training is required ?
Which trainings?
When ?
How ?
Where ?
By whom ?
What are important characteristics
of Good trainer ?

3. Trainers Training
Training is essentially the instructing of others & information which is new to them and its
appropriate application.
It may, and often does, involves the teaching of new skills, methods and procedures or refreshing
the earlier learned matters.

4. Trainers Training
Why training?
To enhance the trainee's knowledge and skill
• Behavior modification
• In our field training purpose is to develop concept of performing any task in same manner by
all concerned personnel ( not more not less),by right way, for equal interpretation, In similar
fashion.
• In consistent manner .
What is the responsibility of the trainer?
• To ensure that the trainees have received and understood the message / procedure /new
concept /recollect the existing concept

5. Trainers Training
Learning Theory of Human being used in Training
External sensations
Stimulate the sense organs - ears, eyes, body (touch), nose and tongue
Nervous system conveys impressions to the relevant sections of the brain.
The brain then transmits impulses to the muscles and organs of movement and speech
End result is a reaction / learning /acceptance.

6. Trainers Training
Training Process
Aim to deliver any message or objective or Procedure
By Way of Communication / Demonstration
Subject’s interest development
Intermittent evaluation
Evaluation at the end
Evaluate the message/training topic concept/instructions under training reached
to trainer properly or not . E.g. Doctors advise /sitaharan

7. Trainers Training
Methods of Training - The right method
(A) Lecture/discussion,
(B) Skill lesson
(C ) On-the-job session

8. Trainers Training
Training When & Where ??
Imparted as per schedule as well as “As & when required” based on
training need .
Imparted based on the type .
E.g. Cooking training ?
OJT at the place of work, lectures at suitable conference hall or
training room .

9. Trainers Training
Even those few who are born trainers benefit from training, and their effectiveness is enhanced as a
result.
Training concept is having cost factor and investment in Personnel.
Very few people are born trainers, and most of those who wish to be trainer requires efforts in
direction of learning the training skill.

10. Trainers Training
Trainer must be
Enthusiastic,
Energetic
Genuinely interested in both the
subject and getting his or her
message across the group .
Most important
element in a
training situation
is the trainer.

11. Trainers Training
Effective
Training
Relationship
Development
Motiv
ation
Communication
Presentation

12. Trainers Training
Communication is an IMP “Tool” of Training
• The unit of code is the word, heavily supported In spoken language by gestures.
• Some communication specialists believe that at least 40 percent of the full meaning of
messages transmitted by speech is conveyed by body language (gestures).Like blending
step , Printing step, Thickness sorter.
• In written language the units of code are words and symbols (e.g. figures, punctuation).

13. Trainers Training
Avoid followings to
make effective training
Weak transmission
Wrong language
Competing
transmissions
Track change

14. Trainers Training
Why Weak Transmission ?
Speaking too softly
Not speaking in a direct line with the receiver

15. Trainers Training
Wrong language
• Words, Terms and Express
• The speaker may transmit information in a context beyond the experience of the
receiver (this may involve the use of wrong language). This is sometimes called
"transmitting or talking over the receiver's head". Impressionistic way !! One priest ask
question to one 5 years old girl for God existence!!!!
• Use of un-known language in between shall be avoided.Use common language e.g.
Hindi/ English

16. Trainers Training
Competing transmissions
• The receiver may be unable to select between transmissions (too many people talking at
once).
Track change
• At any point of the time main subject shall be in discussion or explanation.

17. Trainers Training
Common Problem During Training “ Interference”
• WAYS OF AVOIDING INTERFERENCE
· Speak up and out
· Speak slowly ( speed) and deliberately
· Use language that the receiver understands
· Do not talk over the receiver's head
· Ensure you have the attention of the receiver
· Make the message succinct ( few words only) and transmit it in the simplest terms
· Plan the message in logical order

18. Trainers Training
• How you present even an obviously brilliant idea can make the difference
between whether or not anyone listens to you.
• The way in which you interpret and transmit information about agency
policies, goals, values and procedures has significant influence on the way
your staff or subordinates develop their perceptions and their commitments
to the organization.

19. Trainers Training
O my god many questions & difficult what to do ?
• Defence --- fighting behaviour ? No No sir
• Shart lag gai chalo boss , I m right ?? Don’t do .
• Do not get defensive when a trainee asks a question or makes a statement
that is or appears to be a criticism of or an attack on you. As a trainer and
communicator you must retain your objectivity.
• To become defensive and subjective quickly signals to the listeners that you
are not sure of yourself or your facts, and they may assume that what you are
saying is unreliable. This can lead to loss of your credibility.

20. Trainers Training
IMPORTANCE OF QUESTIONING
( In between & for evaluation)
The art of questioning
• To be effective, trainers must be skilled questioners. Carefully devised questions, skillfully
asked, are the basis of the lecture/discussion method of training.
• Few people question well, and to do so requires careful preparation and practice.
• Questioning is one of the essential skills for any good trainer. Unless you question properly
you cannot hope to know how much (if any) of your message is getting across.

21. Trainers Training
PURPOSE OF QUESTIONS
• Questions are used for all sorts of purposes in training. Some of the more common purposes are:
· Getting trainees to participate
· Checking on a trainee's understanding
· Attracting a trainee's attention ( last bench trainees)
· Testing a trainee's knowledge of the subject ( danger)
· Breaking the ice and initiating a discussion
· Stimulating confidence in shy trainees
· Changing the topic

22. Trainers Training
An effective question
· Simple and direct
· Clear and well expressed
· Contains one main thought
· Has only one correct answer;
· Requires more than a "yes" or "no" answer

23. Trainers Training
Responsibility of Trainer
• To introduce the participants to the basic purpose of training in the simplest possible way
• Training shall not be a part of duty or any assigned procedure or rule
• Training shall be the desire generated from heart of trainer ……

24. Trainers Training
Responsibility of Trainer
• The first rule of training is to affect the sensory organ of trainee…………………………………………
• Make the best use of the most effective channels to the brain - the senses: sight, hearing,
touch, taste and smell. · Use a combination of the senses. For knowledge, use the trainees'
eyes and ears. For manual skills, use the trainees' hands, eyes and ears. E.g. dog & biscuit
• Make presentations as understandable as possible.
• These are the basic principles of instruction - the means by which the instructor reaches and
makes an impression on the brains of the trainees.

25. Trainers Training
Suggested methods of instruction
· Lecture
· Discussion
· Demonstration
· Case study
· Group exercises
• SOP training one line reading by each randomly to keep the concentration of all during
impartation to juniors.
• Even trained & experienced operator can be the good trainer for specific machine to all

26. Trainers Training
THE LECTURE
• Use
· When the group is large - say 20 or more
· Short time like process training
· When information is not readily available to group members
• Delivery
Essentials of good delivery:
· Words must all be clear
· Words must be spoken at a suitable pace
· Pauses should occur at logical places
· Variety should be used: emphasizing important points in a deliberate manner, connecting
parts and using illustrations in a conversational way

27. Trainers Training
Tips to ensure the trainees do not go to sleep during presentation of your
visuals
· Make your visuals visible
· Ensure that the trainees can see them
· Use color for headings ( particular word)
· Take care with drawings; they can be misinterpreted
· Minimize reflection
· Show all the key points (oral presentation includes everything necessary to
sell the key points through the ears; visual presentation includes everything
necessary to sell the key points through the eyes)

28. Trainers Training
RECOMMENDATIONS FOR AN EFFECTIVE PRESENTATION
• Use sufficient time for preparation: sufficient time to plan and construct and sufficient time
to rehearse · Make a file copy of your visuals ( if power failure or system failure)
• Check on your worst seats, those on the extreme right and left
• Mount screen high enough for all to see

29. Trainers Training
RECOMMENDATIONS FOR AN EFFECTIVE PRESENTATION
• Maintain constant contact with your audience; know your visuals well enough that you
do not have to break your commentary to check points
• Make your presentation straightforward; be sincere and win the confidence of your
audience

30. Trainers Training
RECOMMENDATIONS FOR AN EFFECTIVE PRESENTATION
• Keep your visuals moving; parallel the flow of your words with the flow of visuals
• Use only the required number of words; avoid excessive wordage
• Keep your visuals; they may be needed again
• Use flow charts if possible.

31. Trainers Training
Influence Attitudes through your manner
• Project enthusiasm regarding the training - through use of voice (modulation), body
language (gesticulation) and eye contact · Be confident and positive ( Practice)
• Be firm , Be energetic and lively - do not stay glued to one spot, move around the trainees
(but don't overdo it)

32. Trainers Training
Influence Attitudes through your manner
• Introduce humor, if you can do so effectively (forced humor may be counterproductive, and too
much humor may be damaging)
• Be pleasant, relaxed, and sympathetic to trainees; do not talk down to them
• Involve trainees in the training process, taking them into your confidence
• Accept suggestions and mistakes

33. Trainers Training
SUMMARY
To be a successful Trainer ,
be
A good communicator,
A good learner,
A good listener,
A good observer
A Good Motivator…… and………..
· Use your voice effectively
· Know your subject & trainees 'need & level
· Know what you want to say
· Prepare your message carefully & in a simple way.
· Arrange your points logically
· Display interest and enthusiasm
· Sound convincing and sincere

34. Trainer Training
Thanks