2. Research on Change Agenda 1 2 What makes it difficult for people to change? How can WE better manage change in our own lives? 3 Pitsel & Associates Ltd.
3. What are the steps in change management? How can we make it easier for others to accept the change we are mandated to deliver? Agenda 4 5 Pitsel & Associates Ltd.
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5. Change exacts a toll, physically, mentally, or psychologically
13. Our Belief System Pitsel & Associates Ltd. Self-limiting beliefs are powerful because they set up what has been called a self-fulfilling prophecy. Empowering beliefs are ways of looking at ourselves and the future in a positive light.
21. Pitsel & Associates Ltd. Look at the overall distribution of names. Who is in your support network and where are they placed? Surprises? How might names move from one quadrant to another? Would you like any of the names to move? Which ones? What do you have to do to make this happen? Support System
23. The Quadrants CEASELESS STRIVING: What is beyond your control but you spend a great deal of time and effort on, trying to bring under control? Pitsel & Associates Ltd. MASTERY: What kinds of things are you confident that you can handle if they were to arise?
24. The Quadrants GIVING UP: What kinds of things could you control but you have giving up on, become a victim, acted helpless? Pitsel & Associates Ltd. TRIVIAL: What kinds of things are beyond your control, so you have let go of them without feeling guilty or resentful?
27. Stages of Change People generally pass through 4 stages Pitsel & Associates Ltd.
28. DENIAL -a refusal to recognize information that points to the fact that a change is about to happen[:a belief that the change is very minor and will not be of lasting significance; that it will not have a major impact on our lives; or that others might be affected, but not us. Pitsel & Associates Ltd. NOT ME!
29. 1. EVIDENCE You can provide it, or They can find it (research) (observe other orgs) Don’t sell the solution until you sell the problem! Pitsel & Associates Ltd. STRATEGIES TO MOVE PEOPLE FROM DENIAL
30. 2. Identify their personal risk 3. Focus on the middle 60% of staff – forget the 20% who will never buy in. Pitsel & Associates Ltd.
31. Personal distress levels rise, the person looks for someone to blame, physical reactions to the change may manifest themselves, and the tendency is to try and escape, often by looking back and seeking to recapture the way "things used to be". Pitsel & Associates Ltd. NO WAY!
32. RESISTANCE STRATEGIES Is it resistance to content or resistance to process? 1. Do NOT try to talk them out of it 2. Surface and validate concerns and ask how they can be addressed. Pitsel & Associates Ltd.
33. 3. Validate previous methods 4. If resistance is due to faulty information, educate and explain reasons 5. If resistance is due to fear, then offer support Pitsel & Associates Ltd.
34. 6. If resistance is due to feared loss of power, then negotiate Pitsel & Associates Ltd.
35. They become more positive, more future-oriented, and more capable of devising strategies with which to successfully cope with the new demands. Their energies are involved in setting new goals, examining current and potential resources, looking at alternative methods of achieving goals, and experimenting with new behaviours and activities. Pitsel & Associates Ltd. WHAT WAY?
36. 1. Encourage testing and experimentation 2. Support a provisional approach 3. Frequent evaluation of progress Pitsel & Associates Ltd. ADAPTATION STRATEGIES
37. 4. Celebrate Successes 5. Positively acknowledge efforts made in the appropriate direction Pitsel & Associates Ltd.
38. In the last stage, the person has moved through problems, designed new methods of successfully coping with the changed environment, and has adapted. The COMMITMENT begins when the person focuses on a new course of action, and follows it through. Pitsel & Associates Ltd. MY WAY!
No matter what the source is, change, by its very nature, causes stress. If there are too many changes, too quickly, then an additional strain, which may become excessive, is put on the system. In the struggle to adapt to this pressure, we may become depressed, physically sick, or make unwise choices due to the psychological pressure.Research into the relationship between life change, stress, and health, supports the notion that change exacts a toll, physically, mentally, or psychologically. Some changes cause more stress than others, although other changes may depend on the background, personality, and skill attributes of the person. The death of a young child is more stressful, for example, than loss of a job, but whether a move to a new city is more stressful than a divorce may depend on the circumstances. SUMMARY OF THE RESEARCH ON CHANGE No matter what the source is, change, by its very nature, causes stress. If there are too many changes, too quickly, then an additional strain, which may become excessive, is put on the system. In the struggle to adapt to this pressure, we may become depressed, physically sick, or make unwise choices due to the psychological pressure. Research into the relationship between life change, stress, and health, supports the notion that change exacts a toll, physically, mentally, or psychologically. Some changes cause more stress than others, although other changes may depend on the background, personality, and skill attributes of the person. The death of a young child is more stressful, for example, than loss of a job, but whether a move to a new city is more stressful than a divorce may depend on the circumstances. All change can create stress, regardless of whether the change is positive or negative. Either way, the body as a system is forced to adapt. A promotion can be just as stressful as a demotion. Changes often come in clusters, and create a momentum of their own. One change often leads to another, and thus the stress level escalates since one adaptation in one area will often require another adaptation in a different area. Both number and time of changes can increase stress - an accumulation of changes over time or a number of changes in a short time period can increase the stress level and thus the risk of illness.
Changes often come in clusters, and create a momentum of their own. One change often leads to another, and thus the stress level escalates since one adaptation in one area will often require another adaptation in a different area.Both number and time of changes can increase stress - an accumulation of changes over time or a number of changes in a short time period can increase the stress level and thus the risk of illness.
our Belief System, (limiting or enabling beliefs)our Support System (a strong support system allows us to take more risks)our Personal Power System. (Personal power is a sense that one can handle anything that comes along. )
Work on identifying what you can do rather than what is being done to you. That is, locate the element of control inside you rather than on external things. " I am doing" rather than "this is being done to me".Identify what you CAN do rather than focus on what is NOT possible.Mentally program your mind to see yourself succeeding. ALWAYS focus on the positive outcome. If you do see a negative situation, then continue the mental picture by seeing yourself successfully overcoming the obstacles and being successful.Assign a different cause to the situation; see it in a "different light".When you automatically assume a negative or limiting belief, ask yourself what the evidence is. Try the positive alternative as an experiment, just once to see how it works.Select some positive statements about yourself and/or your capabilities. Write them out. Post them where you can see them. Every time you express a negative self-statement, follow it up with a positive affirmation.
. The support network can provide information, advice, and analysis.
One writer suggests that in this phase, the person is "mourning the past rather than preparing for the future".