The staffing agency pledges five things to clients: to cater their services to the client's business needs; to find top-quality professionals with the right skills, qualifications, and fit for the client's team; to thoroughly screen every candidate through a five-step process of resume review, phone interview, in-person interview, reference and background checks, and skills assessment; to listen to and prioritize the client's business needs as if staffing for their own agency; and to respect the client's time by avoiding sales calls or gimmicks.