2. 121personnel.co.uk
“I would like to thank you for the excellent
service you have provided in arranging
interviews, putting forward CV’s etc enabling
me to choose who I think will be an excellent
candidate for this position.”
John Hall, MD
William Nash PLC
“We have chosen 121 Personnel as one of our
preferred providers. One to One has always
provided a timely, efficient and professional
service. Continually understanding our
requirements and providing first rate candidates.
I have no hesitation in recommending
121 Personnel.”
AnitaWest, HR Advisor
The SAL Group
“As an outsourced call centre with volume
recruitment we are very demanding, One to
One has always met the challenges face on.
They are a pleasure to work with and instil
trust and confidence from the first meeting. This
trait is rare in today’s market; you will not be
disappointment by their loyalty and service.”
Lisa Blinkhorne, Head of HR
Converso Contact Centres
“One to One have always managed to fill
places for me at short notice and have kept
in close contact to ensure that things are
running ok. I have used an number of agencies
over the years, but I have to say that One to One
is the most professional”
Matt Foulger, Regional Manager
Pinnacle Essex
“One to One Personnel has done an exceptional
job in the search and selection of a Legal
Assistant for us. We are over the moon and I
would have no hesitation in dealing with One to
One Personnel again.”
Bruce Mapson, Office Manager
Tolhurst Fisher Solicitors
“The time saving became invaluable and
allowed us to focus on other areas of our
business at a challenging time. With regular
communication and a great deal of patience
from their side, we managed to fill the position
which has resulted in another successful
member of staff joining our team.”
CraigTaylor, MD
Cautrac Limited
3. 121personnel.co.uk
“One to One Personnel candidates
are recommended by their peers, giving
our consultants the confidence to
recommend them to you”.
One to One
The areas in which we work
• Warehousing
• Logistics & Supply Chain Management
• Manufacturing
• Engineering
• Sales & Marketing
• Administration & secretarial
• Customer Service & Contact Centre
• Finance & Accounting
• Procurement & HR
4. 121personnel.co.uk
The Five C’s
One to One specialise in talent acquisition.
We dedicate our time and apply our industry experience searching
the passive and active candidate pool, including our network of
industry professionals to find those elusive candidates that are
often missed by traditional recruitment methods. We do not stop
searching until we find the right talent for your business.
At One to One we have five principles that underline our recruitment
process - the five C’s:
Comprehension: We make sure that we fully understand your
business, its needs and culture before working on your behalf. We
apply the‘right fit’not‘hope it fits’ethos.
Continuity: You deal with the same team of consultants every time,
so every experience is straightforward and trouble-free.
Communication: We believe that timely communication is vital to
creating trust and confidence. That is why we communicate with
you every step of the way, so you know exactly where you stand.
Clarity: At One to One we believe that honesty is key to lasting
business relationships and to future success. We are upfront, always
tell the truth and only present you with candidates who have given
us their permission to act on their behalf. Our packages have no
hidden catches and are agreed before we start working for you.
Consistency: Our screening process is always the same no matter
how different your requirement. All of our candidates are pre-
qualified, assessed and interviewed prior to presentation, ensuring
you receive the best match not only from a skills and experience
perspective but culturally too.
“Quality without compromise’’
5. 121personnel.co.uk
Hiring options
Permanent Recruitment: A short list of screened and well
matched candidates sourced by database selection and web based
advertising. Our service is backed up with a‘refund or replace’
guarantee and post placement counselling that is proven to increase
success rates.
Temporary Recruitment: Our temporary recruitment service is
backed up with fully administered in-house payroll facility. One to
One takes on the employers liability so you can hire staff at short
notice for as long as you need them with the benefit of flexibility
without any strings attached.
Contract Recruitment: Both long or short-term contract solutions
for ad-hoc projects or interim secondment. All One to One Contract
Staff go through the same pre-employment screening as permanent
and temporary staff and are contracted to One to One, eliminating
co-employment risk.
Executive Search: 80% of the candidate market is not pro actively
looking for a new job. At One to One we pro-actively search within
the 80% sector through our extensive network of contacts, enabling
us to find those elusive candidates who would have been missed by
traditional advertising and database selection.
Temporary to Permanent Recruitment: A combination of
temporary secondment and permanent employment. By employing
a new member of staff over a thirteen week period through One to
One you can extend your standard probationary period and reduce
your employer’s liability accordingly. Once the thirteen week period
comes to an end, your new member of staff transfers to your employ
with no more fees to pay.
“A refreshing approach”
“A package to suit every taste”
6. 121personnel.co.uk
“Our process”
Analysis
Vacancy analysis
Market research
Salary benchmarking
Candidate profiling
Job brief assistance
Selection
Staged short listing process
Qualified against role/vacancy
Candidate interviews
Candidate 360 degree assessment
Actively promoting client role
Introduction
Details presented for review
2 way feedback loop
Process managing
Interview co-ordination
Offer
Contract negotiation
Relationship management
Candidate 360 degree review
Formal notification
Placement
Flexible hiring payment options
Post placement reviews
Guarantees
Search further
Search further
Search further
Progress
Progress
Progress
Head-hunting
Vast professional networks
Peer referral
Social/professional media
Targeted promotion
Regional/national/international advertising
Industry events
Publications
Competitor research
International media
In-house database
Online CV databases
Search
7. 121personnel.co.uk
“Recruitment the way you want it to be”
What’s included in our service
Stage 1: Initial Selection via Database Search
Profile (in house) 3
Reed Recruit 3
CV Library 3
Referral Network 3
Linked-in 3
Broad-Bean 3
Stage 2: Advert publication
One to One Website 3
High street A-boards 3
Job Site 3
CV Library 3
Social Media 3
Broad-Bean 3
Job Centre 3
Stage 3: Second Selection
Telephone Interview 3
Stage 4: Third selection
Skill and Aptitude Assessments 3
Stage 5: Fourth Selection
Face to Face interview 3
ID Checks 3
Eligibility Checks 3
Stage 6: Final Selection
Referencing 3
Credit Check ]
Psychometric Assessment ]
Behavioural Profiling ]
Criminal Record Check / Scottish Disclosure ]
Stage 7: Post Appointment Counselling
3 months 3
Stage 8: Refund Guarantee
3 months 3
Options: Temporary to Permanent
Full PAYE payroll service 3
Extend the probationary period 3
Reduce employer’s liability 3
As flexible as you need it to be 3
] = Optional Extras Please note that all services are subject to Terms and Conditions of business
8. 121personnel.co.uk
Our commitment to you...
Finding the best talent to join your company is not the same as
purchasing a product. Candidates can be unpredictable; they will
have opinions, options, and time constraints.
Our service makes sure that potential intangibles in any hiring
process are minimized, giving you the peace of mind that everything
is being taken care of risk-free, which in turn gives you the time to
get on and do what you do best.
• We will get to know your company and its work culture
• We will help you qualify what it is you require
• We will give you guidance on salary scales (if you need it)
• We will give you clear advice on the market availability of the
range of candidates and skill sets that are out there
• We will manage your expectations honestly
• We will find the best places to attract the people you want, and
then go out and find them for you
• We will pre-qualify candidates to ensure that they fit with the
requirements of the role and your company culture
• We will keep the lines of communication open, so everyone
knows what’s going on
• We will manage the interview process from start to finish
• We will manage the offer process, making sure both parties are
happy with the outcome
• We will help to strengthen the employer and employee working
relationship by providing two way feedback long after the
placement has been made
• We will endeavour to keep the pipelines full by making sure
backups are ready to go should things not go according to plan
• We will be here for you when you need us
• Finally…in the case of a short term or volume requirement, we will
manage the whole project, from selection to induction to payroll
from start to finish
“Successful recruitment
with a personal touch”
“A brighter outlook”
9. 121personnel.co.uk
One to One Personnel Ltd
e | info@121personnel.co.uk
w | 121personnel.co.uk
t | 01702 464 444
f | 01702 464 448
Registered in England No: 5292200
Registered office : Clarence Street Chambers, 32 Clarence Street, Southend-on-Sea, Essex, SS1 1BD
