Do unresolved failure issues, non-original spare parts increasing problems during production, lack of equipment (software) knowledge, seem familiar to you...? Handing over solid knowledge and expertise regarding equipment by its true manufacturer, allows and guarantees customers to uphold their production facility in superb condition. Support & Service for WP Equipment by WP Haton specialists, beats other (local) service providers anytime, anywhere !!!

1. Regular inspection towards WP Haton
machines boosts consistency and
increases lifetime. In addition, it
reduces downtime and raises produc-
tion efficiency, which are important
pillars in the Blue Value concept.
Support & Service by WP Haton’s Blue
Value comes in many different forms
and is focused on a bakeries specific
needs. To support and assist our
customers, WP Haton has trained a
special maintenance team. Our
experienced WP specialists carry out
Inspection & Training with specific
checklists. This allows customers to
maintain preventive maintenance,
so downtime reduction is a fact.
Inspection & Training Contract
Intended for (semi-)industrial bakeries
with their own technical service
WP Haton also introduces the
Inspection & Training contract. The
aim of this contract is for our service
specialists to pay regular visits to equip
and update the customers’ technical
service with the very latest information
on preventive maintenance and
improvements towards WP Haton
equipment.
This package can also include training
courses and seminars in technical and
dough-technical areas.
Scheduled inspections give you a regular
overview of the technical status of your
machines. By using specific checklists
throughout the complete inspection &
training WP Haton’s customers receive a
well-founded advice including necessary
follow-up. Payment takes place upon
completion or monthly. The choice is all
yours.
Handing over solid knowledge and experience by our WP Haton specialists guarantees
that your production facilities is in excellent condition. Teaching technicians in the
bakeries throughout the world how to service and maintain equipment, boosts the
performance and increases production reliability.
Why service by WP Haton?
• Personal support and assistance by
trained and experienced WP Haton
specialists
• Specialized in WP, WP Haton and
Kemper equipment
• Direct internal communication with
Development and Production
departments
• Well equipped service vehicles in
terms of the necessary parts, tools
and equipment
• Fixed call-out charge
• Free helpdesk
• 24-hour support, 7 days a week
• Less than 15 minutes response time
by telephone, even outside normal
office hours
• About 17,000 different parts
available from stock
• 6-month warranty on labour
• 12-month warranty on parts
• Parts available for at least 10 years
after delivery of machine
• Process support by WP Haton´s dough
technologists
• No extra surcharges for overtime
from Monday to Friday
Handing over solid knowledge and
expertise regarding WP Equipment,
allows customers to uphold their
production facility in superb condition.
Inspection & Training is to be carried out
once a year by one of our specialists.
Inspection and if necessary small
maintenance will be executed together
with the customers technical service
department. Afterwards you will receive
the checklist accompanied with good
advice.
Blue Value has more than once
proven to be successful!
www.wp-haton.com
How do customers benefit from
a Service Contract?
• Less chance of breakdowns,
therefore higher reliability.
• Quicker repairs, because of the parts
in stock
• Lower costs by avoiding unnecessary
wear and tear
• Fewer repairs
• Longer life/higher residual value
of your machines
• Warranty on all work done
• Maintenance on set days in the year,
according to schedule arranged in
advance
• Fixed price, simple budgeting
Support at sight with an Inspection & Maintenance
contract ensures high performance service
Year 2 nr. 3 February 2014
IN THIS ISSUE > • Inspection & Training contract
• Blue Value Check
• Weight Watch Program
Powered by WP Haton
www.wp-haton.com/support/blue-value
33
Supply of Service asks
for investment
No Supply of Service
demands a fortune
no.no.

2. Blue Bulletin February 2014
24160/2
With Blue Value Check WP Haton offers the possibility
to assist and support bakeries in using, maintaining
and keeping the WP Haton equipment in best
possible shape. Preventing unpleasant surprises and
extra costs or even to retract more profitability from
the bakeries’ production process. To be of assistance
we kindly ask you to fill in the form beneath.
Please fill in your details below and check the boxes in front of the components of
Blue Value where we can be of assistance in order for us to contact you and make
further arrangements.
Your details
Name Bakery :
Name Contact :
Telephone no. :
E-mail :
Address :
Zip code :
City :
Country :
BLUE VALUE Weight Watch Program
Based on my requirements WP Haton can be of assistance with:
Inspection and Check-up
Maintenance contract
Weight Watch Program
Blue Control (remote support)
Blue Box (critical & wear-sensitive spares)
Equipment upgrade
Other (please specify)
You can send the application form to:
WP Haton
Industrieterrein 13
5981 NK Panningen
The Netherlands
Also you can download the
application form from:
www.wp-haton.com/blue-value
and send an e-mail to:
service@wp-haton.com
During the visit a WP Haton specialist
will execute a visual inspection of the
WP equipment, if possible together
with the bakeries’ technical staff.
From there a detailed report will
be handed over with
advice towards
maintenance,
support or other desired information,
depending on the indicated choices in
the form. The report will be discussed
together with the bakery to set up a
next step to ensure service & support
which fits the bakeries’
unique needs.
BLUE VALUE / Weight Watch Program
Why ?
Tin Bread by WP Haton
Type of Divider
Type/No. of measuring chambers
Weight range Min. gr
Max. gr
Capacity Range Min. pcs/h
Max. pcs/h
Unit
hours
days
weeks
hours
pcs./hour
pcs.
gr
gr
Euro's
Euro's
Euro's
*example
Weight loss in €
which means
Costs vs Savings
1200
Did you ever notice how the weight differences in the course of time start to increase? Meaning you need to
add more weight on your dough pieces in order to avoid underweight. How important is weight accuracy to
you ?
Enter your data…*
Divider X
4
200
Production capacity 4.000
2000
6000
Factory parameters Quantity
Production hours per day 20
Production days per week 6
Production weeks per year 50
Production hours per year 6.000
The extra weight you add to your dough pieces according to the entered data cost you
Total production per year 24.000.000
€ 44.141,00 p/year
Actual set weight of dough piece 710
Costs for 1 Kg dough
Set weight of dough piece at start 705
€ 0,368
Costs for 1 dough piece € 0,259
Sales price bread € 0,50
8.828,20€ p/gram p/year
3
2
1
Costs vs. Savings
*example
Improve
Gain
Investing in regular maintenance by WP Haton and it's certified dealers, plays a crucial role in extending the
useful life of a machine as well as saving money
Maintenance option Costs p/year Savings p/year Profits p/year
1 Recondition Unit by customer* 6.573,85€ 22.500,00€ 15.926,15€
2 Overhaul machine by WP Haton 11.995,66€ 44.141,00€ 32.145,34€
60.000,00€ per year
• Smaller chance of breakdown and failures means less downtime
• Less downtime means less waste of ingredients per produced unit,
while the process has a smaller impact on environment.
• Higher guarantee on delivery feasibility, no extra transport and purchasing costs
• Less energy consumption per produced unit
• Decreasing staff hours and costs due to less inefficient production
Less downtime raises production efficiency, as production efficiency increases,
turnover will grow. Every increase of 0,5% efficiency will result in an additional turnover of:
8.793,94€ 44.141,00€ 35.347,06€
Average results over a period of 10 years. Costs include Inspection, Blue Box & Blue Control
Investing in maintenance is not on the contrary more expensive, especially as improvements within your
production facility will be guaranteed and bring more cost decreasing benefits, that aren’t even calculated;
3 Exchange Program by WP Haton
4
5
3
Factory parameters Quantity Unit
Production hours per day 20 hours
Production days per week 6 days
Production weeks per year 50 weeks
Production hours per year 6.000 hours
Production capacity 4.000 pcs./hour
Total production per year 24.000.000 pcs.
Set weight of dough piece at start 705 gr
Actual set weight of dough piece 710 gr
Costs for 1 Kg dough € 0,368 Euros
Costs for 1 dough piece € 0,259 Euros
Sales price bread € 0,500 Euros
• example
Why?
Did you ever notice how the weight differences in the course of time start to increase? Meaning you need to add more weight on
your dough pieces in order to avoid underweight. How important is weight accuracy to you?
Enter your data..*
Weight loss in €
The extra weight you add to your dough pieces according to the entered data cost you
Costs vs. Savings
Investing in regular maintenance by WP Haton and it’s certified dealers, plays a crucial role in extending the useful
life of a machine as well as saving money
Improve
Investing in maintenance is not on the contrary more expensive, especially as improvements within your production facility
will be guaranteed and bring more cost decreasing benefits, that aren’t even calculated;
• Smaller chance of breakdown and failures means less downtime
• Less downtime means less waste of ingredients per produced unit, while the process has a smaller impact on environment.
• Higher guarantee on delivery feasibility, no extra transport and purchasing costs
• Less energy consumption per produced unit
• Decreasing staff hours and costs due to less inefficient production
Gain
Less downtime raises production efficiency, as production efficiency increases, turnover will grow. Every increase
of 0,5% will result in an additional turnover of:
€ 60.000,00 per year
Tin Bread
Type of Divider
Type/No. of measuring chambers
Weight range Min.
Max.
Capacity Range Min.
Max.
By WP Haton
Divider X
4
200 gr
1200 gr
2000 pcs/h
6000 pcs/h
€ 44.141,00 p/year
€ 8.828,20 p/gram p/year
Maintenance option Costs p/year Savings p/year Profits p/year
1 Recondition Unit by customer* € 6.573,85 € 22.500,00 € 15.926,15
2 Overhaul machine by WP Haton € 11.995,66 € 44.141,00 € 32.145,34
3 Exchange Program by WP Haton € 8.793,94 € 44.141,00 € 35.347,06
Average results over a period of 10 years. Costs include Inspection, Blue Box & Blue Control
• example
1
2
3
4
5
which means
SPECIM
EN