Anger is a common emotion in conflict situations that does not need to lead to ineffective reactions if managed properly. Anger signals the body to prepare for a fight and can have adverse health effects if not addressed. Steps to manage anger include recognizing early signs, regulating emotions, and expressing emotions constructively rather than through verbal or physical attacks. When dealing with others' anger, it is important to listen without counter-attacking, help them calm down, and look for options to resolve the conflict collaboratively.

1. DEALING WITH ANGER IN
CONFLICT SITUATION!!!
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ROEL C. PENAFLORIDA
DIT-1B

2. A N G E R
■ is a fairly common response in conflict settings, it doesn’t have to
lead to ineffective reactions.
■ It is not merely irritation or disappointment but a combine feeling of
disappointment, anxiety and indignation that signal our body to
prepare for a fight.
verbal or physical attack
destructive-create harm
hatred/alienation
result to killing

3. Adverse affect on our health
stress-irregular hearth beat
depression which leads to sickness
hypertension
Destructive-less productive
Destroy our ability
Ability to think clearly was
compromised

4. • What steps can a person take to be
able manage anger?
Recognize Early Signs
Don’t Suppress Anger
Regulating Emotions
Expressing Emotions Constructively

5. CONFLICT
■ Conflict is rife with emotion. One that we frequently encounter is anger.
While it is often a secondary emotion that is initially triggered by fear,
anger is more visible and can trigger ineffective responses to conflict.

6. Some ways to change the form of our
A N G E R.
RECOGNIZE THAT YOU ARE ANGRY
DISTANCE YOURSELF FROM THE SITUATION
RELEASE ANGER PHYSICALLY IN INDIRECT FORMS
USE RELAXATION TECHNIQUES
CALM YOUR MIND
APPLY THERAPEUTIC TECHNIQUES
TURN TO SPIRITUAL SUPPPORT
USE SOCIAL SUPPORT
REDIRECT ENERGY
CRY IT OUT

7. how do we directly
EXPRESS OUR
ANGER
1. DESCRIBE THE
BEHAVIOR
2. DESCRIBE HOW
YOU FEEL
3. DESCRIBE THE
REASON

8. HOW DO WE DEAL WITH OTHER
PEOPLE’S ANGER?
Allow expression…. Listen.
Do not counter-attack
Stand in the shoe of the other
Help him/her to calm down
Paraphrase/clarify
Explain your situation
Look into option together
If you can’t deal…. Ask others help…..

9. Main option in dealing
with conflicts
Avoidance or withdrawal
Aggression
Accommodation
Compromise
collaboration

10. Steps in
collaborative
problem solving
■Story – Telling
■Focusing
■Think Up
■concuring
Some tips to a
good Dialogue
■??????