Leadership q31


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Leadership q31

  1. 1. How anger and stress can motivate yourself toachieve organizational goals?Question number 31
  2. 2. Anger is a basic human emotionthat is experienced by all people.Typically triggered by anemotional hurt, anger is usuallyexperienced as an unpleasantfeeling that occurs when you thinkyou have been injured, mistreated,opposed in your long-held views,or when you are faced withobstacles that keep you fromattaining personal goals.
  3. 3. Anger is a feeling that has to berecognized outright.Anger could be a start of somethingdeeper, like rage or violent actions andreactions.You have got to control your anger,because it has the ability to control you.Anger is best recognized and bestcontrolled if it is more understood.
  4. 4. Know the difference between anger and aggression.Anger is an emotion. It is ok to be angry.Aggression is acting out inappropriately and is not ok.
  5. 5. Aggression Anger is the main component ofaggressive behavior and acts of violence. Aggression is usually the result ofexcited emotional states of anger andfrustration. Anger, the emotion, is not a problem;what one does with anger can be. People who do not know constructiveways to express anger and frustrationfrequently become aggressive to expresstheir feelings.
  6. 6. Why We Do Get Angry?Anger is often associated with frustration - thingsdo not always happen the way you want and peopledo not always behave the way you think you should.Anger is usually linked with other negativeemotions or is a response to them.You may be feeling hurt, frightened, disappointed,worried, embarrassed or frustrated, but mayexpress these sorts of feelings as anger.Anger can also result from misunderstandings orpoor communication between people.
  7. 7. Causes of AngerA common cause for anger is the prevention orincompletion of attaining your goals and desires.And since humans certainly have numerous anddifferent goals and desires, anger can easily eruptat any place and time.
  8. 8. Causes of AngerIt is very common for people to feelfrustrated and angry at the same timebecause both emotions are the results oftheir inability to achieve their objectives.Another cause for anger is feelinginadequate and disrespected; humansnormally feel furious when you believethat you are not being treated equally,fairly and justly.
  9. 9. Types of Anger01. Behavioral Anger02. Verbal Anger03. Passive Anger04. Self-inflicted Anger05. Chronic Anger06. Judgmental Anger07. Overwhelmed Anger08. Constructive Anger09. Volatile Anger10. Retaliatory Anger11. Paranoid Anger12. Deliberate AngerHere are the 12 Types of Anger:-
  10. 10. Anger Can YOU Make ILLWhen You are angry the body releasesstress hormones, such as adrenaline,noradrenaline and cortisol.The heart rate, blood pressure, bodytemperature and breathing rate increase.Regular episodes of anger can eventuallymake people ill.
  11. 11. Why Manage Anger?Anger is not usually a good solution toproblems, even if it seems helpful in theshort term.Unmanaged anger creates problems -sometimes for you and often for othersaround you.People with poor anger management aremore likely to have problems with personalrelationships or work, verbal and physicalfights and/or damaged property.
  12. 12. Why Manage Anger?They can also experience anxiety, depression,low self-esteem, psychosomatic illnesses andproblems with alcohol or drugs.It is important to manage anger before it leads toother serious problems.
  13. 13. What Is Anger Management?Anger management is about understanding youranger and why it happens.It is about learning and practicing better ways ofexpressing anger, and knowing how to prevent itfrom occurring in the first place.Specifically, anger management is aboutknowing the triggers and early warning signs ofanger, and learning techniques to calm down andmanage the situation before it gets out ofcontrol.
  14. 14. CUDSAIRProfessor Richard Nelson-Jones of the UK has developeda good structure to use called CUDSAIR.This stands for: Confront, Understand, Define, Search,Agree, Implement and Review.CUDSAIR can be applied to any problem that makes youangry.The problem is confronted, understood and defined.Solutions for the problem are searched. And then themost difficult part of agreeing on certain solutions isdone. The solutions are implemented and mostimportantly reviewed.During review if you feel that this method works well foryou, you will be tempted to reapply the structure nexttime you confront anger triggering problems.
  15. 15. CUDSAIRConfrontation- where you all confront the problem insteadof one another, and see what is the point of your anger.--------------------------------------------------------------------------------Understand- which means you understand how each ofyou are feeling, and grant the right to disagree.--------------------------------------------------------------------------------Define- which is to mark out the area of disagreement.--------------------------------------------------------------------------------Search- where you look for the solutions--------------------------------------------------------------------------------Agreement- it might be good or bad, it might work or not.But the point is, you see what concessions have been made,applaud it and see what can be done.--------------------------------------------------------------------------------Implementation, of course--------------------------------------------------------------------------------Review- You let some time pass, and then go back and seeif you can do any better this time round.
  16. 16. TIPS On Managing AngerOne of the greatest things you will everachieve is learning anger managementcoping skills if you have a temper problem.These anger management tips are designedto help you understand the results of youyour anger and give you some insights intodealing with your temper problem. Consider Your Image Consider Others Views Do Not Hold a Grudge Be Forgiving That is Life Find an Acceptable Outlet Know Your Limits
  17. 17. TIPS On Managing Anger Calm down Show mutual respect Name the problem Find solutions Choose the best solution Congratulate yourself Review the solution that was picked
  18. 18. STRESS
  19. 19. • Stress is a reaction to a basic threat and the basicthreat is the perceived inability to cope.• The reaction to stress is a unique personalexperience, triggered by our unique personalperception of the world.• The perception factor is that mysterious variable thatcan often make “one man’s poison another man’spleasure”.• How we perceive life is so often determined by theway we perceive ourselves. Reality is not made forus, but by us.What is Stress?What is Stress?
  20. 20. The manner in which you choose to interpret,react to and handle a perceived stress canvery often be far more damaging to youthan the actual stress could ever be on its own.Reaction to StressReaction to StressMen are disturbed not by thethings that happen, but by theiropinion of the things thathappen.Greek Philosopher– Epictetus
  21. 21. TYPES OF STRESS• Eustress- Positive.• Distress – Negative.Commonly known asstress.• Eustress- Positive.• Distress – Negative.Commonly known asstress.
  22. 22. Causes of Harmful Work Stress• No formal stress-care awareness policy• Inconsistent, poorly trained management• Inconsistent management communication• Poor management/colleague relationships• Unhelpful approaches/attitudes to stressSource: Stress Busters– Stress Survival by Robert Holden
  23. 23. Causes of Harmful Work Stress• Unwritten objectives and unclear goals• Feeling undervalued and unappreciated• Insufficient employee consultation• Unrealistic workloads/time schedules• Poor time management/organization skillsSource: Stress Busters– Stress Survival by Robert Holden
  24. 24. Managing Stress• Become aware of your stressors and youremotional and physical reactions.• Recognize what you can change.• Reduce the intensity of your emotional reactions tostress.• Learn to moderate your physical reactions tostress.• Build your physical reserves.• Maintain your emotional reserves.• Learn to Respond, Not React• Become aware of your stressors and youremotional and physical reactions.• Recognize what you can change.• Reduce the intensity of your emotional reactions tostress.• Learn to moderate your physical reactions tostress.• Build your physical reserves.• Maintain your emotional reserves.• Learn to Respond, Not React
  25. 25. Steps to Building a Positive AttitudeChange Focus, Look for the Positive.Make a Habit of Doing it Now.Develop an attitude of gratitude.Get into a continuous education program.Build positive self-esteem.Stay away from negative influences.Learn to like the things that need to be done.Start your day with a positive.Step 1:Step 2:Step 3:Step 4:Step 5:Step 6:Step 7:Step 8:
  26. 26. Tips on Handling Stress• Work smarter, not harder.• Carry reading material with you.• Accept that time will be spent onactivities outside your control.• Don’t dwell upon things not done.• Record daily activities, achievements,goals, sources of delay, and time wasteto realize hidden opportunities.
  27. 27. Tips on Handling Stress• Always maintain a short-task list.• Continually ask yourself, “What is thebest use of my time right now?”• Be physically active to relieve tension.• Make quick decisions.• Carefully mix work & breaks.• Have a positive attitude.• Relax.
  28. 28. Anger and stress are also can be as amotivation to achieve an organizationalgoal if we can manage with a rationalfeeling but not as an emotional feeling.
  29. 29. Thank you