1. Paul W. Masterson
10306 Wisteria Drive
Fredericksburg, VA 22408
paul.masterson@ymail.com 540-621-3748
Objective
Experienced management professional with 20 years of success driving
financial results, administration, logistics, and fostering a team approach
to manage competing priorities in a dynamic environment.
Summary of Qualifications
 Strong ability to identify strengths and weaknesses of the team,
able to set goals and clearly communicate to the team.
 Continuously evaluates processes and implement changes to
improve service and reduce expenses.
 Promotes an atmosphere of openness and trust fostering a positive
work environment, in which the goals of the team are realized much
more effectively and efficiently and recognition is awarded to the
individual as well as the team.
 Anticipates issues in order to avoid or minimize service problems.
 Implement improvements in multiple processes to minimize down
time for fleet.
Work History
Hertz Corporation, Inc August 2002-April 2016
Alexandria, VA
Fleet Pool Operations Manager Sept 2014-April 2016
 Coordinate Fleet between three major airport locations in Baltimore
and Washington, D.C., as well as multiple locations in Maryland,
Virginia, and the District of Columbia.
 Oversee staffing at multiple locations to ensure proper fleet levels
are achieved in order to maximize revenue and reduce operating
expense.
 Work with five Area Managers and forty Location Managers to
guide process improvements with their staff in order to increase
profitability and improve utilization.
 Work with multiple departments to achieve diverse goals and
ultimately increase revenue.
Arlington, VA
City Operations Manager July 2013-Sept 2014

2.  Work with management staff to ensure that individual work groups
are staffed and in compliance with Company standards and
expectations.
 Review daily reservations and fleet needs to maximize service
revenue and utilization targets.
 Review forecasts to ensure that fleet levels and staffing are in line
with the needs of the business.
 Communicate daily with Revenue Management to ensure
maximization of utilization and revenue.
City Fleet/Maintenance Manager June 2006-July 2013
 Coordinate fleet levels between two major airport locations and
multiple local market stores.
 Communicate with Revenue Management appropriate fleet levels
to maximize utilization and profitability.
 Direct distribution of vehicles and clearly communicate daily
movements of vehicles.
 Manage in-fleeting process and de-fleeting to maximize in-service
life of vehicles.
 Oversee all out of service issues in order to maximize rentable fleet
levels.
 Process all salvage vehicles in order to minimize potential losses
and maximize potential recoveries.
 Direct Accounts Payable process to ensure all vendors are paid in
a timely manner and all invoicing is credited to the appropriate
accounting period.
 Manage subrogation process, from ADR’s being completed to all
required documentation being submitted in a timely manner.
Maintenance Manager August 2002-June 2006
 Responsible for nine mechanics serving eleven locations, ranging
from preventive maintenance to complete warranty repairs.
 Oversee all aspects of body damage processing, including
negotiating labor rates, body shop approval, estimating damages,
and approving repairs.
 Coordinate out of service reports and recall reports with lead
technician to minimize out of service issues, while maximizing
warranty penetration.
Manheim’s Fredericksburg Auto Auction 1996-2002
Fredericksburg, VA

3. Fleet/Lease Manager
 Oversee all facets of arranging large fleets of vehicles for wholesale
auction; including transportation, process condition reports and
appraisals, title work and bills of sale.
Dealer Sales Representative
 Responsible for marketing and expanding auction’s business base
through participation of regional franchise and independent dealers
as well as national fleet/lease and rental companies.
Education
Virginia Commonwealth University
Bachelor of Arts, Political Science, 1996
Richmond, VA