1. Email: msgoodnc@gmail.com LAKESIA D. GOODSON 2224 Sunset Blvd
Phone: (704)712-4774 Charlotte, NC 28269
SUMMARY
A professional with experience in the mortgage industry with expertise in:
 oan Closingunding
 esearchAnalytical Sills
 oan eviewProcessing
 Customer Service
Consistently commended for productivity, efficiency, time management and troubleshooting
PROFESSIONAL EXPERIENCE
Pacific Union Financial
Senior Loan Closer March 2015-Present
 Extensive nowledge and training on CPB TID
 TID SME in etail Operation Center
 Close A, A, Bond and Conventional oans
 Ensure that all closing instructions and conditions are met
 eview titles, haard and other legal documents for accuracy
 Wor closely with management to develop efficient practices and procedures for the closing
department
 Training of new hires and internal employees on the closing process
 Wor as a liaison between loan officers, loan processors, attorneyssettlement agents and borrowers
Wyndham Capital Mortgage Charlotte, NC
Senior Loan Closer May 2013-February 2015
 nowledge of 2010 ESPA and egulation 
 Close A, A, Bond and Conventional oans utiliing Encompass 360 OS application
 Ensure that all closing instructions and conditions are met
 eview titles, haard and other legal documents for accuracy
 Obtain updated verbal verifications of employment and loan uality credit chec consumer reports
 Pre-Closing QC Audit eviews for all junior closers in our department
 Create Monthly reports for management identifying loan uality closing defects and compliance issues
 Training of new hires and internal employees on the closing process and data entry in Encompass 360
 Wor closely with management to develop efficient practices and procedures for the closing
department
 Wor as a liaison between loan officers, loan processors, attorneyssettlement agents and borrowers
Bank of America, NA Charlotte, NC
Loan Review Analyst/Auditor April 2011-May 2013
 esponsible for curing NMA, MC, Private abel and MI Ban epurchase euests
 eview Ban, NMA and MC uidelines and Automated nderwriting Systems Conditions

2.  Extensive research and auditing of closed mortgage loans for inaccuracies and any nderwriting,
Processing and Closing department deficiencies
 enerate appeal letter to investors
 Calculate Debt to Income atios, oan to alue and Income
Loan Closer/Funder March 2010-April 2011
 nowledge of 2010 ESPA and egulation 
 Ensure that all closing instructions and conditions are met
 eview titles, haard and other legal documents for accuracy
 Ensure that all loans are closed within company and federal compliance
 Wor as a liaison between account executives, broers, attorneyssettlement agents and borrowers
 e-running Automated nderwriting Systems (D, CES)
 erifying DTI and T prior to closing and funding
JP Morgan Chase Bank, Charlotte, NC
Sr. Loan Closer/Funder September 2007 – January 2010
 Close and und A, A, Bond and Conventional Mortgage oans
 Ensure that all closing instructions and conditions are met
 eview title, haard and other legal documents for accuracy
 Ensure that all loans are closed within company and federal compliance
 Wor as a liaison between loan officers, attorneyssettlement agents and borrowers
 Assist with post-closing
 eview and maintain daily accounting reports
American Home Mortgage Charlotte, NC
Closing Team Leader September 2006-August 2007
Sr. oan Closerunder December 2004-September 2007
 esponsible for closing and funding A, A Bond and Conventional
 Ensured that all closing instructions and conditions were met and within company and federal
mortgage loan guidelines.
 esponsible for monitoring and maintaining daily pipeline status reports
 Assisted Closing manager with problems and overall worflow of closing department
 acilitated department meetings
 ave presentations at new loan officers orientations
 esponsible for monitoring and clearing all post-closing problems and A deficiencies
 esponsible for assisting closers, processors and loan officers with problems
Bank of America Charlotte, NC
Sr. Loan Closer/Funder September 2002-November 2004
 esponsible for drawing and funding loans
 erified that all closing instructions and conditions
 eviewed and corrected documents for accuracy
 Ensured that closing are in compliance with federal and ban guidelines
 Assisted closing agents and loan officers with problems

3. First Union National Bank Charlotte, NC
Loan Review Specialist September 2001-August 2002
 Made outbound calls and received inbound calls on ACD ine
 eviewed closing pacages in a pipeline for uality, accuracy and completion
 Prepared closing files for booing, funding and wholesale
 Assisted with funding loans
 erified insurance coverage, property lien position, vesting and state reuirements
 Calculated and verified income
 Individual uality and error rate was at least 98
Collateral Document Specialist November2000-August 2001
 eviewed collateral documents to ensure they met policy standards
 eys, researched and processed loan documents
 Called investors, court offices and closing agent to retrieve and correct documents
 Assisted with generating monthly status reports
 Created 1st ever database to trac document inventory and determine document status
Quality Data Base Processor August 1997-November 2000
 esponsible for processing data from customer service survey responses
 Distributed uality surveys for new customers
 esponsible for reporting and appropriately directing customer discrepancies
 Created and distributed monthly status reports
SKILLS
Proficient in Encompass, Windows, Microsoft Excel, PowerPoint, Outloo & Word, Access
Database, nicar, CPI, Merlin, elus, PS, NII,, otus Notes, PACS, PS, COS, CAIMS, Artificial
Intelligence, Destop nderwriting, P, CES