QuickHR offers cutting-edge cloud-based technology to both SMEs and MNCs in need of business process automation. Our end-to-end HR solution covers all aspects of human asset management, workforce management, and is fully compliant with local labor, taxation, and data protection laws.

1. ROCKET-BOOST YOUR BUSINESS:
HOW HR AGILITY CAN DRIVE BUSINESS
GROWTH
Sharing by:
Muhammad Hamiz
QuickHR, Enable Business Pte Ltd

2. 2
GETTING TO KNOW ME: INTRODUCING MYSELF
● Sales Consultant (B2B Industry Lead) at QuickHR since
2019
● Worked in various industries from Non-Profit to Finance
● Specialises in helping SMEs improve their HR with digital
solutions
● Fun fact! Before I started my career, would you believe I
was a banquet waiter at Pan Pacific Hotel

3. 3
GETTING TO KNOW ME:
INTRODUCING QUICKHR
QuickHR offers cutting-edge cloud-based
technology to both SMEs and MNCs in need of
business process automation.
Our end-to-end HR solution covers all aspects of
human asset management, workforce management,
and is fully compliant with local labor, taxation and
data protection laws.
LEAVE &
CLAIMS
PAYROLL &
BENEFITS
REPORTS &
ANALYTICS
ATTENDANCE &
SCHEDULING
APPRAISALS &
RECRUITMENT
LEARNING &
DEVELOPMENT
EMPLOYEE
DATABASE

4. COMPANIES
THAT WE SERVE
PILLARS OF THE
MALAY COMMUNITY
SMCCI MEMBERS
WE SUPPORT
4

5. OVERVIEW
∙ What are the emerging trends businesses
will face in the 21st century and beyond?
∙ How can a company develop a business
strategy to achieve its long term goals?
∙ Why is it important that that businesses
develop Agile and Strategic HR
practices?
∙ What is the strategic role of HR in
navigating this new uncertain
environment?

6. GETTING TO
KNOW YOU
AUDIENCE POLL

7. WHAT ARE THE EMERGING
TRENDS AND OPPORTUNITIES
FOR BUSINESSES?
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8. 8
EMERGING TRENDS OF THE 21ST CENTURY
• Emergence of the Gig Economy - an economy which is based on flexible, temporary or
freelance jobs
THE GIG ECONOMY
Knowledge-based gigs - includes
consultants, subject/software experts, data
scientists
Service-based gigs - includes people such as
delivery drivers

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EMERGING TRENDS OF THE 21ST CENTURY
• For workers:
• Grow your skills and earn extra income
• More independence and freedom
(less vulnerability to market changes)
• For companies:
• Flexibility in hiring experts when not needed on a regular basis
• Agility in scaling up and down to meet business demand
BENEFITS OF THE GIG ECONOMY

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EMERGING TRENDS OF THE 21ST CENTURY
• What is a hybrid working world?
• A mix of wfh, working in office or in a 3rd party space such as a cafe or library
HYBRID WORKING WORLD
Data from: The Work Trend Index
survey by Edelman Data x
Intelligence
Results from Jan 2021

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EMERGING TRENDS OF THE 21ST CENTURY
• Offers more freedom and flexibility
• Prioritizes the employee experience
• Greater employee engagement and
performance
BENEFITS OF A HYBRID WORKING WORLD

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EMERGING TRENDS OF THE 21ST CENTURY
• Increased productivity – 82% of leaders
felt their companies were equally or more
productive than before the pandemic
(Research paper by Microsoft)
• Ability to hire remote talent who can work
in tandem with your team
BENEFITS OF A HYBRID WORKING WORLD

14. WHAT ARE THE UNCERTAINTIES
AND CHALLENGES FOR
BUSINESSES?
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WHAT ARE THE UNCERTAINTIES AND CHALLENGES FOR A BUSINESS?
• Determining Job Roles - workers no longer report to one
manager and fulfil only one specific job
• Flexible workforce – how to prioritize flexibility which is not just
a perk but a priority for gig workers
• Supporting HR in automation and implementation of new
technology
THE GIG ECONOMY

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WHAT ARE THE UNCERTAINTIES AND CHALLENGES FOR A BUSINESS?
○ Employer vs Employee Expectations
● Employer:
○ Business as usual (expect responsive employees)
○ Little consideration of tools/technology/support needed in transition
● Employee:
○ Want a clearer division between work and personal life
○ Avoiding a culture of overworking and lack of personal space/time while
working from home
○ Remote workers – may find it difficult to achieve visibility and connection
HYBRID WORKING WORLD

17. HOW CAN STRATEGIC AND AGILE HR
PRACTICES ENABLE A BUSINESS TO SUCCEED?
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18. WHAT IS AGILE HR?
∙ Agile HR is defined as an approach
that prioritizes the speed of
responsiveness and adaptiveness
within the HR function
∙ For HR to be more responsive and
adaptive, it needs:
1) Recommitment
2) Rethinking
3) Redefining

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HOW CAN AGILE HR ENABLE BUSINESSES TO SUCCEED?
• Recommitment to 100% mobile/hybrid working -
ensure that HR and employees have the tools they
need.
• Employers need to set clear guidelines on how to
maximise hybrid working - clear expectations and
communication about employees’ whereabouts and
how much flexibility is appropriate
RECOMMITMENT TO MOBILE/HYBRID WORKING

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HOW CAN AGILE HR ENABLE BUSINESSES TO SUCCEED?
• Recruitment – in the gig economy and hybrid
world, competition for talent will increase
• companies must move from sourcing to
selection in weeks or even days rather than
months
RETHINKING OF THE ENTIRE WORKFORCE CYCLE

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HOW CAN AGILE HR ENABLE BUSINESSES TO SUCCEED?
• Performance Management – look at more outcome-based
incentives with specific tasks and variables rather than
paying an employee for just fulfilling their KPIs.
• goal setting and performance > move from yearly
to an ongoing process
• L&D – goals must be curated to individuals, rather than
teams
• more bite-sized learning options > learning will be
less formal, but more frequent
RETHINKING OF THE ENTIRE WORKFORCE CYCLE

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HOW CAN AGILE HR ENABLE BUSINESSES TO SUCCEED?
o Redefining the roles of employees – deconstructing jobs in your organisation
(task-oriented work)
REDEFINING THE ROLES OF EMPLOYEES

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HOW CAN AGILE HR ENABLE BUSINESSES TO SUCCEED?
o HR’s role is in being an early adopter and in
change management and overcoming opposition
o HR cannot do this alone – there has to be an
agreement from the top to create a culture of
embracing a new mindset
EMBRACING THE MINDSET

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TOOLS THAT ROCKET-BOOST YOUR AGILE HR
TECHNOLOGY ENABLING HYBRID AND GIG WORK
CLOUD-BASED SOFTWARE A.I. CHATBOTS REMOTE COLLABORATION TOOLS

25. ROCKET-BOOST YOUR HR TODAY
WEBSITE
quickhr.co
MAILING ADDRESS
Paya Lebar Square, #07-38, Office Lobby 2
60 Paya Lebar Road, Singapore 409051
EMAIL ADDRESS
sales@quickhr.co
business@quickhr.co
OFFICE & BUSINESS-WHATSAPP
(65) 6908 8158
(65) 9160 4050
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