A high level survey of Learning and Development functions in relation to the progress, challenges and areas of focus in relation to Digital Transformation.

1. Prepared by Dee Hutchinson
Founder and CEO
Digital
Transformation
www.deeisfordigital.com
October 2020
LEARNING & DEVELOPMENT RESEARCH
REPORT

2. INTRODUCTION
How advanced is your organisations Digital Transformation initiative?
Does your Digital Transformation efforts have a specific focus?
What is the biggest challenge facing the L&D team to support Digital
Transformation?
What is the ONE skill your L&D team could must benefit from to deliver DT?
What digital channels are being used for learning in your organisation?
How do you stay on top of L&D trends and best practices?
Digital transformation is at the very heart of the fourth Industrial Revolution,
which is rapidly changing our understanding of doing business, of learning &
development in a fundamental way – and with unrivalled speed. Yet, in the past
12 months the Dee is for Digital team have come across many Learning and
Development functions that lacks the skills, confidence and support to propel
themselves and their organisation on the Digital Transformation journey.
We know that Learning & Development plays a pivotal role in any change related
program of work and thus is critical to the success of any Digital Transformation
initiative (no matter how big or small). Yet, as is often the case, the Learning &
Development teams are neglected in terms of the training they need to plan,
design, create and build the next level learning experiences required of the
workforce.
This research report sets out to better understand the challenges and
opportunities faced by todays Learning & Development functions. Looking for
answers to the following questions:
This is the first in a series of research studies and we hope that you find them
useful.

3. DEE HUTCHINSON
Founder of Dee is for Digital
Dee founded Dee is for Digital in 2017 after completing 20+
years as an award winning senior leader in the corporate
world in both Customer Care and Learning & Development
roles.
Our company specialises in digital learning and
development services for both companies and individuals.
Services offered range from:
- Digital Marketing Strategy Design
- Learning & Development Strategy
- Digital Program Design and Delivery
- Learning & Development Process Design
- Digital Business Coaching
Dee is the best selling author of 'The Hard Facts About Soft
Skills' and 'The Beginners Guide to Being You'. She is also a
Forbes contributor and member of the Forbes Business
Council.
Dee's specialisation is the creation of engaging, impactful
and results oriented digital education programs and
empowering business teams to do the same.

4. Which of the following statements best
describes your organisations Digital
Transformation progress?
0% 10% 20% 30% 40% 50%
43.8%
31.2%
12.5%
12.5%
Between 13 - 36 months in
We are 12 months in
We are 36+
months in
We haven't
started yet

5. 0% 25% 50% 75% 100%
81.2%
68.8%
62.5%
50%
37.5%
31.2%
Does your organisations Digital
Transformation efforts have a specific
focus?
Improve Customer Experience
Improve Employee Experience
Productivity Efficiencies through Process Automation
Increase Revenue
Upgrade Legacy Systems
Culture Change

6. 0% 5% 10% 15% 20% 25%
25%
18.8%
18.8%
18.5%
12.5%
6.2%
What would you say is your L&D departments
biggest challenge to successfully meet your
organisations DT objectives?
L&D teams don't have the required DT skills or experience
Company isn't ready for the change
Competing L&D priorities
Unclear organisational objectives
Budget availability
Approach is purely technology driven

7. 0% 5% 10% 15% 20% 25%
25%
18.8%
12.5%
12.5%
12.5%
6.2%
6.2%
6.2%
If there was ONE skill that your L&D team
could benefit from to better deliver the DT
agenda, which of these would it be?
Leading cultural change
Creating Digital L&D content e.g. video
Assessing Digital skills gaps
Digital Transformation strategy
Identifying digital skills for the future
DT best practices
DT industry specific knowledge
How to innovate

8. 0% 25% 50% 75% 100%
87.5%
87.5%
81.2%
37.5%
31.2%
25%
25%
6.2%
Which of the following digital Learning &
Development training channels are being used
in your organisation today?
eLearning
Webinars
Video
Online communities
Online coaching/mentoring
Podcasts
Social media messaging groups
VR

9. 0% 25% 50% 75% 100%
81.2%
56.2%
56.2%
50%
50%
43.8%
How do you keep yourself up to date with
everything you need to know regarding Digital
Transformation?
Social media
Attending events and conferences
Online communities or groups
Attending training
Online news sources
Reading industry reports

10. 0% 25% 50% 75%
75%
68.8%
56.2%
56.2%
43.8%
To ensure you stay on top of all the Digital
Transformation trends and best practices in
the L&D space, which of these would be of
most interest to you?
Online events with L&D expert panels
Curated news specific to L&D
Interviews with senior L&D professionals
L&D case studies/research/reports
Weekly educational webinars

11. 0% 25% 50% 75%
75%
68.8%
56.2%
56.2%
43.8%
To ensure you stay on top of all the Digital
Transformation trends and best practices in
the L&D space, which of these would be of
most interest to you?
Online events with L&D expert panels
Curated news specific to L&D
Interviews with senior L&D professionals
L&D case studies/research/reports
Weekly educational webinars

12. WE ARE AN INTERNATIONAL DIGITAL EDUCATION AND
CONTENT CREATION AGENCY. WE DESIGN MODERN,
ENGAGING AND EDUCATIONAL CONTENT FOR
CORPORATES.
Contact
Details
WEBSITE
www.deeisfordigital.com
E-MAIL ADDRESS
dee@deeisfordigital.com
TELEPHONE
00 34 66 825 194