2. Contents
Both oral and written communication have non-verbal
communication.
What We Learned in Class?
Introduce the nonverbal elements and it’s importance.
Elements of Nonverbal Communication and Importance
Many Advertisement uses Nonverbal Communication
Advertisement Examples
Verbal & Nonverbal Harmony
Summary & Conclusion
01
02
03
04
3. Review : What we learned?
Both oral and written communication have non-verbal communication.
6. Mehrabian’s Studies
In Interpersonal communication - From his book Silent Messages
Please note that this and other equations regarding relative
importance of verbal and nonverbal messages were derived
from experiments dealing with communications of feelings
and attitudes (i.e., like-dislike). Unless a communicator is
talking about their feelings or attitudes, these equations are
not applicable.
Limitation
7% 55%
Total Liking = 7% Verbal Liking + 38% Vocal Liking + 55% Facial Liking
38%
7. Nonverbal Element Studies
In Advertising Fields
Melodies, Sounds
Visual Aids
Physical Characteristic
Vivid Colors
ADS
Music in advertising can have numerous roles,
from attracting attention, bringing product
information, to waking the state of arousal or
relaxation etc. (Hecker, 1984)
Static images contain sufficient nonverbal
elements for consumers to form accurate
impressions (Walker Naylor, 2007)
In a study titled “Impact of color on marketing,”
researchers found that up to 90% of snap
judgments made about products can be based
on color alone, depending on the product.
People can also form strong and reliable
impressions about a target’s character
based on physical appearance.
(Walker Naylor , 2007)
9. Example 1
YouTube Channel dxyz
Focusing on “Communication”
Customer is persuaded by Employee
This advertisement focus on ‘Interpersonal
communication between customer and employee’. During
the communication customer is persuaded by Employee.
Many Nonverbal things are used!
Facial expression, Gesture, Changing Music tempo,
Environmental Structure Settings etc…
Between their communication, we could observe many
nonverbal elements. Let’s take a look.
10. Example 2
Shampoo Commercial - Elastin
Traditional Shampoo Ads
Using women’s long hair
Traditional shampoo ads utilize the physical characteristic
of beautiful women’s gorgeous long hair.
Break the Tradition!
Give Some Visual Impact
12. Summary & Conclusion
Appropriate usage of nonverbal communication
Verbal
Nonverbal
Synergy
The role of nonverbal communication is supporting the verbal component!
To be effective, their synergy should be recognized and appropriately used.
13. References
Walker Naylor, R. (2007) “Nonverbal Cues-Based First Impressions: Impression
Formation through Exposure to Static Images”, Marketing Letters, 18(3), 165-179.
Hecker, S. (1984) “Music for Advertising Effect”, Psychology and Marketing, 1, 3-8.
M. Pleše, J. Dlačić (2015) “Creating A Promotional Message: Exploring The
Role Of Nonverbal Communication In Advertising” 41,43
Hello, We are Group 1 and we’ll talking about Nonverbal Communications in Advertisement
This is our contents.
Okay first, Let’s review the in-class material.
We learned that both oral and written communication has nonverbal communication.
Volume, Rate, Pitch, Gestures are kind of oral Nonverbal communication.
And Sorry for this ‘bad words’ but this is a good example in written nonverbal communication.
Or may be you received this kind of spam message also this is good example.
Okay next, lets’ take a look at nonverbal elements!
Nonverbal communication for the majority of people is the communication that is accomplished with other means besides words
According to Mehrabian’s Studies, It is regarded as a critical component in interpersonal communication carrying 93 percent of meaning in meassage.
Then let’s take look at other communication case, especially in the mass communication (advertisings)
We are overinformed by many information, So, it is becoming more and more important how to successfully deliver a message to the target audience.
In advertisements companies combine different media which uses Physical Characteristic, vivid colors, melodies, sounds, Visual Aids and other elements of communication.
we prepare some ad examples here.
This is our first example from YouTube Channel dxyz.
This ads focus on ‘Interpersonal Communication between customer and employee’ .
During the communication customer is persuaded by Employee. And viewer may be also persuaded.
Okay, this is other example, this picture shows the traditional shampoo advertisement,
As you see, the advertisement including nonverbal communication gives us big impact.
In an advertisement equal attention should be addressed to both verbal and nonverbal communication components. The role of nonverbal communication is repeating, and highlighting or support the verbal component. Although both verbal and nonverbal communication components are often used and stressed separately, their synergy should be recognized and appropriately used.
As you see, the advertisement including nonverbal communication gives us big impact.
In an advertisement equal attention should be addressed to both verbal and nonverbal communication components. The role of nonverbal communication is repeating, and highlighting or support the verbal component. Although both verbal and nonverbal communication components are often used and stressed separately, their synergy should be recognized and appropriately used.