Pamela Schuett has over 20 years of experience in administrative and customer support roles. She currently works as a Billing Administrator for Idealease in North Barrington, Illinois where she verifies invoices, pays invoices, and creates daily reports. Previously, she was a Senior Customer Support Representative for IOLO in Crystal Lake and a Senior Fraud Analyst for Chase Card Services in Elgin. She received certifications from McHenry County College in 2010 and 2011.

1. PAMELA SCHUETT
1113 PINE STREET, LAKE IN THE HILLS, IL 60156, (815) 558-3748, PAMELA.S.SCHUETT@GMAIL.COM
S KILLS
Microsoft Office Suite Visio Flow Charting Filing A/P Scheduling Creating Reports
EXPERIENCE
3 /1/2014 TO P RESENT Idealease North Barrington, IL
B ILLING A DMINISTRATO R
 Verify invoice accuracy
 Pay invoices
 Create daily reports
9 /1/2013 TO 3 /1/2014 IOLO Crystal Lake, IL
SR. CUSTOMER SUPPORT REPRESENTATIVE
 Set up training and design Customer Support for a new company
 Provide Customer Support for leases
 Analyze customer information for lease approval
6 /1/2012 TO 9 /1/2013 Chase Card Services Elgin, IL
SR. F RAUD A NALYST
 Verify person using the credit card is the actual card holder
 Assist with credit issues
 Enable card holder to use card with confidence
8 /1/1991 TO 3 /1/2009 Exelon Corporation Chicago, IL
A D MINISTRATIVE COORDINATOR
 Administrative support to the Director of HR Leadership Development and Program
Managers
 Set up and track training required by the NRC and Exelon Leadership
 Assist in the execution of development programs
EDUCATION
2010 – 2011 McHenry County College Crystal Lake, IL
NAE & PARAPROFESSIONAL
 Received state certification for Paraprofessional April 2010
 Received state certification for NAE November 2011
R EFERENCES
References are available on request.