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Just Culture Handout - PSOW 2015

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Just Culture Handout - PSOW 2015

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Just Culture Handout - PSOW 2015

  1. 1. Assume Good Intent Just Culture –Not Blame.  Also not carefree.  A just culture has zero tolerancefor reckless behavior.
  2. 2. Suzanne Martens, MD, FACEP, MPH, EMT PSOW 2015 Just Culture References: 10 Steps to Conducting an Internal Investigation EMS World 5-12 Building Accountability in EMS EMS World 4-14 Just Culture Clinical Incident Reporting, Investigation and Resolution San Mateo Co EMS – AMR Curious Leadership EMS Insider 2014-11 Due Process by James Page; Prehospital Systems and Medical Oversight 3rd ed. available by permission to WI EMS medical directors “To Err Is Human” Errors in EMS, Patient Safety, Just Culture [slide set] Paul S. Rostykus, MD, MPH Jackson County EMS Supervising Physician www.jcems.net drrostykus@jcems.net Just Culture in EMS NAEMT position statement Just Culture position statement American Nursing Association 2010 JustCulture.org website Patient Safety and the “Just Culture” [2007slide set] David Marx, JD President, Outcome Engineering, LLC The Just Culture Community Progressive Discipline EMS Insider 9-11 Recommendations for Creating an EMS Culture of Safety JEMS 5-13 Stop punishing employees for mistakes JEMS 1-13 Just Culture Strategy for a National EMS Culture of Safety NEMSAC 10-03-13 Just Culture p35-39 The Association Between EMS Workplace Safety Culture and Safety Outcomes Prehosp Emerg Care 2012 The Seven Window Counseling Process EMS World 2014-11 Just Culture

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